Bliss Distribution Limited Reviews 97

I've been dealing with Jason as our rep for roughly 8 months, he has done a stellar job of keeping us informed on orders arrived, pre-orders due, and in general a rapid response on communication. A great example of how to service the industry.

Having just started up my business recently I was steered by a friend to Bliss . All I can say is wow ! They have been absolutely instrumental in the first few months of its success. Not only does the product arrive in great condition and in a timely manner but the advice giving from Paige and Steve is just second to none.

Having been new to all the workings of a gaming store they have guided through the process and helped me choose some of the best product. Paige is helpful, friendly and answers all my questions (there is a lot of them) with ease and with great customer support and key in the daily success of Black Raven Games.

When it comes to knowledge about Organised Play Steve is just phenomenal, his friendly and expert advice has been a godsend to the success of Black Raven Games. He is a friendly, reassuring and knowledgeable person who goes the extra mile to give you the support needed.

Overall my experience with Bliss Distribution has been second to none. A great team that cares about your success. I would recommend them to any business.

I've always had a great experience with Bliss whilst interacting with various departments across their business, but I'm going to focus on their organised play structure for the topic of this review

Bliss consistently maintain a standard of customer service and relevant interaction which goes far beyond what could be considered the current industry standard for organised play support. From personalised and encouraging service to reliable support in the instance of unforeseen issues, the team at Bliss (within organised play and across their various associated teams) has always approached each scenario with professionalism and an understanding of how their service can impact each local game store they work alongside

What's more, on several occasions, Bliss have gone out of their way to contact local game stores to gather opinions and thoughts from their customers on both products and services. This lets them further personalise their service, and has gone a long way to founding a bond of trust amongst their customers and their business

Truthfully, these small details allow Bliss to maintain their edge and continue to provide the consistently high quality of service which local game stores have come to appreciate more and more as organised play systems across the ever-expanding tabletop games industry continue to develop

For organised play and beyond, I'd recommend Bliss highly

One of the most genuine guys I have ever had the pleasure of dealing is Steve Lonsdale!
The bloke is a fountain of knowledge who will go out of his way to ensure you get the answers you need!
Nothing is ever to much trouble, always has a happy and can do attitude.
Could sit on the phone to Steve for hours and just nerd out with him!

Absolutely excellent service and support. Organised play team particularly are happy to go above and beyond to help a small LGS.

Steve - what can I say! Went absolutely above and beyond from my organised play and a real asset to the community! A big thank you to Laura my account handler who has also done way more than expected in order to fulfil what my store requires!!

Both assets to the industry which is struggling to fulfil demand at the moment!

Great, company with great customer service. Jason and Steve do a fabulous job of looking after us.

I had the pleasure of working with Jason Kirkby and was very satisfied from the first contact.
Jason's transparency, professionalism, and work were truly impressive.

I've worked with many distributors in the past, both Italian and international, but I've rarely found a comparable experience, especially as a foreign buyer. Deliveries and payments were handled flawlessly, and the packaging withstood air shipping without any damage to the products.

A huge thank you to Jason and the entire team for everything. Keep up the good work, and you'll surely achieve great things.

For me, a point of reference for distribution.

Have had an account with Bliss for around a year now and place multiple orders a month. Excellent as always, great communication from the team, orders packaged well and dispatch extremely quickly.

Tom and George are always available to take a call to answer any questions! By far the best distributor for TCG products in the UK.

Great experience all around shopping with Bliss!

We’ve recently started working with Bliss as one of our new suppliers at Mythic Tabletop Games (mtg.fan), and the experience has been outstanding. From day one, George and Steve have gone above and beyond - not only ensuring smooth orders and quick communication but even helping us secure promo items for our store launch.
Their professionalism, reliability, and genuine enthusiasm for the tabletop gaming community make them a pleasure to work with. We’re really looking forward to partnering with them for upcoming organised play events and future product launches.
If you’re a game store or tabletop retailer looking for a trusted distributor with excellent service and great support, I can’t recommend Bliss highly enough.

We have been working with bliss now for around 4 months, The staff are incredibly pleasant to talk to and have been brilliant in support with any issues or concerns immediately. huge shout out to Paige and Steve who have both been brilliant.

George at Bliss is an absolute pleasure to work with, and has been crucial in helping us increase our stock levels, especially in sort after Magic The Gathering sets. He's always swift at responding to emails and does a wonderful job calling us whenever our reservations come in.

Jason at Bliss Distribution is an absolute jem. He genuinely knows what customer excellence is all about.
It can not be easy at the moment with challenging allocations affecting Bliss and then their customers. I recently wrote to him just to say how much we appreciate all he does and he wrote such a lovely reply. Always polite, understanding and works so Hard to do his best. Thank you Jason

We've been using Bliss as a distributor of multiple TCGs and accessories for a while now and they're fantastic. Constantly growing and looking for ways to improve.
With the distribution of high-demand products, the process implemented to handle demand in a fair way has been outstanding.
Nobody is perfect and naturally there are minor issues that arise, but the team are always on hand to take action which is all that you can ask for from anybody.

Bliss Distribution are excellent distributors. Since using Bliss they communicate exceptionally well, offer an excellent variety of product, ship quickly and securely. We have never experienced an issue with any of our orders with Bliss since opening an account last year.

Tom who is Head of Sales has been extremely helpful in supporting our business in recommending new product lines to enter into along with going above and beyond to keep us in the loop as and when new product becomes available.

5* all round from us!

if i could leave a 6 star review i would! Bliss are an absolute pleasure to deal with and both their OP manager and sales representative are everything that's right about the industry we are in. Community focused and driven by cooperation. I only wish that Pokemon and Bandai would give them a bigger slice of the pie as they deserve it.

Jason and Steve at bliss are absolutely awesome. Literally couldn't do enough for us and go well and truly beyond the call of duty to support us. Would recommend to anyone and everyone.

Bliss as a supplier are fantastic. A great range of products and fair allocations when required. The account managers, organised play and accounts team are friendly, knowledgeable and helpful making working with them easy.

We've been using Bliss since last August, mostly for our Yu-Gi-Oh! and D&D stock and were assigned Laura as our account manager. She's always super responsive and will do her best to sort things out for us.

We had to place a bit of an emergency order last week and Laura went above and beyond to sort everything out for us. Thank you!