Bliss Distribution Limited Reviews 97

We’ve been using Bliss distribution now for several months and must say the customer service and the response is exemplary. No question or issue is too minor to chat to them as long as a conversation takes place! While the website could do with some work I can’t fault the staff they do an amazing job look forward to seeing the website being improved otherwise keep up the good work!

Bliss have been great distributors since we opened our store a couple years back.

They have always helped with any queries we had and have provided us with the best service possible.

I would also like to give a shoutout to Steve from organised play for his amazing customer service and always being 2 steps ahead in helping us with all our organised play needs.

We’re coming up on two years in business, and in that time, we haven’t dealt with a better distributor. Jess is absolutely amazing—she’s always willing to help with everything from placing orders to offering advice on what products are worth stocking. She’s also incredibly proactive, often reaching out with updates or suggestions before we even think to ask. Her support has been invaluable.

Steve has also been a huge asset when it comes to organized play. He’s always available for a chat, ready to answer any questions about how a game works, and is the go-to person when you're running low on promos. His knowledge and willingness to help make all the difference.

On top of all that, their prices are very competitive, which makes a real difference for a small business like ours. They consistently offer great value without sacrificing service.

Honestly, I don't think we would have grown as much as we have without their support. If you run a brick-and-mortar store, we can’t recommend them highly enough.

As a newly established gaming store, now approaching our first anniversary, working with reliable and knowledgeable suppliers has been absolutely crucial to our growth. Bliss Distribution Ltd has been an exceptional partner from day one.
We’d like to give a special mention to Jason Kirkby and Steve Lonsdale, whose support has gone above and beyond. Whether it’s offering timely advice, helping us navigate product selections, or resolving any operational hiccups, they’ve consistently been there for us, responsive, professional, and genuinely invested in our success.
Their accessibility and willingness to help, even at short notice, have made a real difference to how smoothly we’ve been able to operate and scale. It’s rare to find a distributor that combines great product offerings with such a high level of personal service.
Thank you to the entire team at Bliss Distribution. We’re excited to continue building this partnership in the years ahead.

We've been clients of Bliss Distro for over 2 years now and with the way the TCG market has been going over the last 6 months. It is a breath of fresh air to see long time customers being looked after when trying to source difficult sku's!

We were lucky enough to have been given the lovely Anne-Marie Garnett as an account handler end of last year. The communication is great, no matter what happens in the industry. We feel comfortable we will either get a phone call or be able to pick up the phone and get through to her promptly! She's polite and nothing is too much trouble! So a big thank you to you AMG!

Bliss! You are a fantastic & very fair company in a very difficult market at the moment. Keep doing what your doing from that respect. You've also found yourselves a top tier member of staff here. She is making your company stand out from the rest! Make sure you bend over backwards to do everything in your power to keep her on your team!

Thanks again and we very much look forward to continuing to work with you through the rest of 2025 and years to come!

Kind Regards
Best Collectables

Excellent service and they go above and beyond with advice about the products available, keep up the good work 😁

Been working with Bliss for almost a year now and it's always been a fantastic experience. Jason is highly responsive and always willing to help. Highly recommended!

The People at Bliss are fantastic to order from!

Not only are the staff there lovely to talk to, especially Jason our Rep, but the fact they have a wonderful website not only for buyers but to send your customers to so they can also see if there is anything they would like (only seeing the RRP) is super handy!

No complaints great people amazing distributor!

I’ve used Bliss for nearly two years now and it’s been a great experience. I’ve had a few account managers in that time and had some fantastic experiences with them. My current account manager, George has and continues to go above any beyond to answer any questions, reserve stock and keep me up to date at every stage of the process. Their website is easy to navigate, all the information you need is easy to access and the delivery service they use is great.

Steve, Laura, and the rest of the Bliss Distribution team are absolutely amazing! They are always super helpful, and happy to answer any questions we have! Their reservation, ordering, and distribution is always well organised, we're glad to have Bliss as our WPN distributor 🙂

Very nice service, great assistance perfect products and packs always well protected, every time a pleasure buy from you thanks again

We have been using Bliss for the past 10 years and we can't fault them! Current staff we work closely with are Andy And Jason they are superstars, they are always quick to respond to any questions and I have never had any issues with the company.
Thank you guys for all your hard work and helping to keep our little shop going over the years!

We had an issue with crossed wires between ourselves and Konami due to a last minute event organisation. Worried we'd miss receiving allocation, Steve and Jess were on it. We were 4 days from the event before we realised, and received everything within 2 days.

Couldn't ask for more. Passionate about the hobbies and always looking for more ways to help. Lifesavers!

Thanks Steve!

Fantastic service and speedy delivery on my first order.

Jason has been helpful since the day I created my account t and I look forward to working together in the future.

Cheers!

Gatecrash strongly recommends working with Bliss and we couldn't be happier with our partnership! Our requirements have been unique from the very beginning and definitely presented a new challenge for the team over at Bliss, but right from the start, our experience has been nothing short of exceptional. Setting up with Bliss was incredibly smooth and efficient, thanks to their clear communication and streamlined onboarding process. We felt well informed and supported every step of the way because of the focus the team place on clear and honest communication.

The first shoutout goes to Takeel Riaz, the Head of Sales, who was the first person we spoke to at Bliss and who set the tone for a positive and relaxed onboarding experience and working relationship. She has been an absolute pleasure to work with. Takeel’s professionalism, responsiveness, and genuine enthusiasm for our group’s needs have made every interaction productive and enjoyable. I assume we are one of the smallest accounts she manages yet I've found she constantly goes above and beyond to ensure we have access to the products we need, keeps us informed and makes sure we are up to date on the latest releases.

Equally, we’d like to commend Steve Lonsdale, the
Organized Play Co-Ordinator, whose expertise and support have been instrumental in helping us grow our events. Steve’s guidance has made running tournaments and events a breeze, providing us with invaluable resources and advice that perfectly align with our goals. Steve is clearly in the business for the love of the game and understands Magic players on the perfect level where he can see how much of a difference the little details make. We are incredibly grateful for his partnership and how he has supported our onboarding and helped us scale how we reward our players and grow our events. An absolute star!

Bliss Distribution has proven to be more than just a supplier – they’re true partners in fostering the Magic: The Gathering community we're trying to create in Cambridge. We’re grateful for their dedication and look forward to continuing this amazing relationship! Thank you, Bliss!

We have used Bliss for a long time and always have had great service and reliable deliveries.
Jason is our account handler and always keeps us updated on incoming stock and informs us of new releases we may be interested in and does his upmost best to supply us with what we need.
Great service and communication.
Thank you

Bliss have been excellent to work with! We have been a customer of Bliss for just over a year and in that time they have always been prompt with deliveries and have a very clear ordering process.

On a few occasions we have had to call for some information and each time we have been helped quickly and to the best of their ability. We are also signed up with Bliss for Organised Play support for a number of games and every pre-release or tournament has had its materials shipped promptly.

In summary, Bliss are a fantastic company to deal with and I really feel like they have the interests of the store in mind when I call or order products. I cannot recommend them enough for their performance with us so far.

Ever since we have had an account with bliss, our agent (jason) who handles our orders, has given the best customer service a small business could ask for and took care of us all the way through our first order/ pre orders, detail changes etc and we could not be more thankfull!. The company itself has always shipped our orders correctly with next day delivery which was vital as we opened up later in december. thanks to jason and bliss carlisle now has a bustling tcg local game store! The carlisle community and i could not be more happy! <3

Absolutely perfect supplier and our number one choice over anyone else! If they could be official distributors for all our TCGs we’d jump straight to them and look back. Amazing support and the ability to build our own invoices and orders from preordered stock to break orders into manageable chunks. Ideal supplier for small independent businesses!

I started my business last year and from pretty much the very start of it Bliss has been utterly fantastic! I've never had a single problem that's not been solved by a single quick phonecall with little to no hassle. They've helped me with stock issues and have gone the extra mile to get my store onto the WPN and promos in store.

Honestly a fantastic team and a pleasure to stock from! And I'd strongly suggest any business to at the very least consider giving them a call and checking them out!