Bloomex Reviews 

Our family placed an order with Bloomex one week before Mother's Day and were told they would arrive on time. We found out that the flowers sat on the delivery truck ( Purolator ) from Friday until the Monday ( 4 days ) without any water. When delivered on the Monday, the flowers were wilted and there were about five flowers that barely held up. We were promised an upgrade which was a package of cookies.

I contacted customer service and spoke to Emma who told me that a new order of flowers would be sent out. Two days later and no flowers. I find Bloomex's customer service to be appalling and there is no regard to customer service.

In trying to reach customer service, the calls are normally dropped or the customer rep says they will transfer me to the correct department which has meant being on hold for at least 30 minutes. One hangs up out of frustration.

The family spent good money on the flowers only to be totally disappointed.

Stay away from Bloomex, at all costs as you, will not be satisfied.

I hope this unsatisfactory review will result in resolving our issue and Bloomex can redeem themselves.

Still waiting on my Mother's Day order to be delivered. Customer service replies keep telling me "your order has been confirmed". Like that means anything. I was also charged a premium delivery fee for Mother's Day delivery between the May 10th - 12th, yet it has still not been delivered.

Bloomex was a Huge disappointment!!
Buyer Beware, as they are poor quality. My order arrived 2 days after Mother's Day, a very small sad looking arrangement. Never again!!

Flowers didnt show up for mothers day they where 3 days late had to call and find out what happend. Then the flowers showed up and the pathetic arrangement they sent wasnt even what I ordered. I was ashamed to see what had showed up for my mother worse then convenience store flowers that cost 1/4 the price. Y'all should just close shop now cause you business wont last 🤣

I’d leave less than 1 star if I could. Ordered a Mother’s Day bouquet that was promised to arrive on Mother’s Day. It arrived a day early and was left outside. The recipient was away until late that night so the bouquet just sat there. It was why it was specifically ordered for the date specified. The flowers and arrangement were of poor quality and looked nothing like the advertised bouquet. DO NOT ORDER from this site. Your money is better spent speaking directly to a florist. Lesson learned for us and we will never use this service again.

Ordered flowers to be delivered on Mother's Day. The flowers arrived 3 days late and they were dead. I have attempted to contact Bloomex for a refund, but they do not respond to my emails, you cannot get an agent over the phone, and their online chat is unresponsive.

If there was an option to give zero stars, that’s what I would do. I ordered a beautiful bouquet for my mother a Mother’s Day. I received an email a a day after Mother’s Day, saying that they need it more time it’s gonna still be a couple more days because Camrose is out of their delivery area. First of all. Let me know that when I order the flowers and put my mother‘s address in there so they knew for in advance that that’s where they had to deliver. They were supposed to be delivered today and then I got a new email stating they received a cancelling order and will go to refund me first of all. I did not cancel the order and I’m the only one that had access to it and it top it all off. I still have not received the refund. What a nightmare.

Les fleurs ont été déposées dans un carton devant ma porte sans que l'on m'avertisse de la livraison. C'est seulement lorsque celui qui m'a envoyé les fleurs s'est inquiété de mon absence de réponse que je les ai découvertes.
Les pauvres fleurs étaient entassées dans l'emballage et en ont souffert : tiges courbées, certaines cassées. Les souhaits accompagnant les fleurs se trouvaient à l'endos d'un avis publicitaire de la compagnie.
Le choix des fleurs n'était pas optimal en ce qui concerne l'agencement des couleurs.
Le tout sentait l'amateurisme, mais c'était le service de livraison qui était le pire.

Do not use this service. This is a bait and switch scam!

Ordered 4 sets of flowers for mother’s day delivery in 4 different cities. None were delivered on time. Three days late. Substitute flowers used, they were wilting and lower quality than flowers ordered.

Customer service chat was circular. Agent came, then was non responsive, robot chat returned to start again.
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I ordered flowers for mothers day but what my mother received was a complete disaster. Nothing like the advertisement and with a few flowers even wilting. I felt sorry for my mom having to receive that on such a special day. I have sent two emails with no response and nobody responding on the live chat after the „how can I help“ automated message. Absolute joke this company. Would never recommend.

I paid extra for Mother's Day delivery. They dropped them off the morning before and the flowers looked like garbage. I asked for a refund, they refused.

Received a fruit basket for mother's Day and most of fruit we had delivered was spoil and not editable.

They sent a different bouquet of flowers than the one I had ordered and paid for. I called twice and spoke with 2 different representatives who were not helpful. The last representative dropped my call and did not even attempt to call me back. I will never order from Bloomex again.

It arrived late, not only that but it’s completely wrong flowers, completely different flowers from what I ordered and wrong colour scheme as well. I emailed them but still haven’t gotten back to me. DO NOT ORDER FROM THEM.

My son sent me flowers for Mother's Day which were scheduled to arrive on Sunday, May 10th. This delivery date was also stated on the slip of paper with the delivery address . The flowers didn't arrive until Tuesday, May 12 around 7:15 p.m. The instructions also read to add the 'enclosed flower food' to the container and fill it with water; however, there was no 'enclosed flower food' with the delivery. Although the flowers themselves were very nice, it was overall a very disappointing experience.

My son ordered me a beautiful bouquet for mother's day. Not only I didn't get it on mother's day and it came the next day, it wasn't even look like what he ordered. The flowers weren't fresh,.... it was horrible and it breaks my heart. He paid so much money for it.

Literally a scam.
They informed me my mothers day flowers order for my mom would be delayed, delivering 3 days after mothers day which defeats the purpose of the gift.
Then the day before the late delivery, they say they substituted my flowers. Once they arrive my mom shows me what they sent, all white flowers. I had originally ordered a colourful bouquet with lots of bloom variety and requested supersize.
Waste of money! I wish I had read ALL the other terrible reviews before I made the mistake of ordering.

This is my second negative experience with Bloomex, prompting me to write a review. My daugher sent me a Mother's Day Bouquet for May 10/26. It arrived On May 9th/26 and fortunately someone was home. The box contained a sad looking bunch of flowers; 4 pink roses ( 2 with brown rust on them), 3 alstremeria ( 1 simply a stem without any flowers), 2 greens and 3 daisy sprays ( well past their prime- curled in and some broken). Very high price for very poor quality.
Previously, my son and daughter-in-law had a bloomex arrangement delivered to my hospital room. When they came to visit, they noted it was nothing like they had ordered in size, floral choices or color plus really poor quality. My DIL didn't let it go and stayed on it until Bloomex finally credited her card for the full amount.
So two times and both totally unsatisfactory. Suggest you save your money and try elsewhere- NOT BLOOMEX. Given the awful reviews about customer service and , at best, getting a credit after considerable hassle, decided to simply advise others to look elsewhere.

I received my Mothers Day flowers 2 days late. That is disgusting. Don't use this company.

My best friend's husband passed away earlier this year and I ordered flowers from Bloomex early in May to help cheer her on what would have been their 45 wedding anniversary. Unfortunately the delivery date coincided with Mother's Day weekend. They arrived on time but the flowers were half dead looking - not the message at all that I wanted to convey. I immediately sent Bloomex an email with pictures. No response. I sent a follow-up email. No response. I have called three times and was immediately put on hold. One call was disconnected by them after 20 minutes on hold, I spent over 40 minutes on hold with the 2nd call and finally got to speak with an agent after 25 minutes on hold on the third attempt. I was told that "emails were sent but you didn't get them". I was offered either store credit or a resend of the flowers, neither option was desirable. A refund wasn't an option because the flowers were confirmed delivered. No apologies were offered. I will be taking my business elsewhere. Such a shame because Bloomex used to be a good company.