Bluebox Storage Reviews 112

Always great communication, great service

Well, my family and I had to get our bathroom/toilet refurbished so although we got an Airbnb, we thought we would get a portable toilet for the duration of the work. The refurbishment took about a week which is what the builder promised, so after the work I asked 'Blue box' to remove their toilet and put my potted plants back in the position they had moved them from to install the toilet. Then began the delay followed by a vile torrent of abuse from them. Given that I had paid for three week service which I did not require - at their insistence. I am utterly appalled that they behaved in the manner in which they have done, and I would neither use them again, nor recommend them.

Easy to access although tight squeeze getting a van to the locker. Communication is hard at times with no one on sight and having to call but all super friendly and helpful.

Very easy experience using blue box storage. They communicate very well and always replied to my emails very quickly, which was much appreciated. The storage locker was as expected, felt very clean and secure. We never had problems accessing it. When we’d finished using it the process of ending the contract and giving back the keys was very easy. The only thing I might complain about was that it was very stiff to open and close at times. This made it feel more secure, but if you were on your own and not very strong you might have struggled. Overall very pleased with the whole experience.

Perfect for what we wanted, staff were very helpful when needed and price was great.

Good company to deal with kept informed all the way.

No Hassle at all !! Great service 🙏👍

Everything was simple but efficient when dealing with blue box. Extremely friendly and helpful staff. Good quality containers with easy access.

Second time I’ve used this company left a 5 star review last year and it’s 5 stars again this year - great customer service and all very straightforward.

Thank you so much, had a unit with Bluebox for a couple year and always been excellent, very well maintained, new containers. Easy to get in touch with if you ever need too, very affordable. Finally have my new house with adequate storage so no longer need but would recommend to anyone. Always felt my things were safe there.

Thanks a lot
Stephen

Very helpful staff, easy process. Excellent access to my goods and all stored safe and dry. Thank you 👍

Invoices on time and easy to read. Blue box storage unit very clean and dry. Easy access - never had any problems.

Excellent service and with a smile .Impossible to fault this company . Everything was just so easy to do . 5 star Company from start to finish .

Brilliant customer service, always very helpful
Easy access onto site etc

It was so easy to arrange the rental of a container. The staff are very friendly and helpful.

Very friendly helpful staff minor complaint the roadways around the containers need refurbishing

there is nothing i could say the hole job of going in and leaving could not be made any easier and when i needed to call the staff have been helpful and friendly thanks again to you all keith

Overall not a bad company, ease of use, ease of in and out. Price increases are something to be aware of. File your agreement and remember it is not a rental agreement so your right are not the same as. Yard is always clean and tidy, and they are proactive with maintenance. Never any worries about security and quick to respond to any enquiry’s. Based on quite a few years of use.

As a company we have used Blue Box over various sites for several years. They are so easy to deal with and can normally get me as many containers as I need at short notice.
The containers are always clean and dry and the sites are well secured.
We wouldn't go anywhere else

Fantastic secure units
Chloe was fantastic to deal with also