Bluecrest Wellness Reviews 6.496

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My overall experience with Bluecrest has been faultless! The booking process was very easy, the choice health assessment venue was perfect and my health assessment was stress-free and completely painl... Toon meer

Beoordeeld met 5 van de 5 sterren

My health assessment specialist (Mahrukh) was knowledgeable and professional and throughout the assessment offered a succinct explanation of what was going on and how it tied in with the overall ‘pict... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really positive and professional experience with Jill at BlueCrest. Explained everything really well and detailed, answered all my question and made the experience very nice and professional. Definite... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a great health check up today with Eva - she was absolutely excellent and talked me through everything that was going on, what was going to be tested and what was available to me as optionals on... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Medische groep
  2. Gemeenschappelijk gezondheidscentrum
  3. Medisch centrum

Over Bluecrest Wellness

Geschreven door het bedrijf

Our multi award-winning service helps people like you take control of their health.

We’ve undertaken over 560,000 health checks since we established in 2012, including tests for heart disease and stroke, cancer risk, cholesterol, diabetes, liver function, kidney function, digestive disorders, bowel health, anaemia and much more.

We aim to inspire and motivate our customers to make the right decisions about their health now in order to live healthier, happier and longer lives. We position ourselves as the UK adult's partner in wellbeing, empowering people to take a proactive role in managing their own health.

Health MOTs Female Cancer Risk Male Cancer Risk Vitamins & Minerals

Convenient Locations

It’s our mission to make health confidence accessible to all. That’s why we’ve teamed up with a network of high-quality venues across the UK and Ireland, conveniently located in central areas with excellent parking and transport links. This ensures you can find a venue within 20 minutes of your home.


Detailed Results

Within 8 days of your appointment, your results will be available online through our My Wellness portal. Your printed report will be sent in the mail within 21 days. The report explains each test in detail, assigning every result a flag of green, amber, or red. It also provides follow-up advice on how you could improve your results.


24/7 GP Helpline

All of our health check packages provide you with unlimited access to a 24/7 GP helpline for a year after your appointment. From tummy upsets to travel advice, the service also covers prescriptions.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

6K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Beoordeeld met 5 van de 5 sterren

Great professional service

Great professional service. Received results straight away, so useful to have a snapshot of health markers.

2 maart 2026
Review zonder uitnodiging
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Antwoord van Bluecrest Wellness

Good Afternoon

Thank you for your rating and review. We are very happy to hear the results have been both quick and useful

Kind Regards
Rob

Beoordeeld met 5 van de 5 sterren

Had a full health screening

Had a full health screening, Joanne was excellent and put me at ease throughout.

2 maart 2026
Review zonder uitnodiging
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Antwoord van Bluecrest Wellness

Good afternoon,

Thank you very much for sharing your lovely experience with us.

We are really pleased to hear that you had such a great assessment. It is wonderful to know that Joanne was excellent throughout your appointment and helped put you at ease from start to finish. We will be sure to pass on your lovely feedback to her.

Your comments truly mean a great deal to us. If there is ever anything more we can support you with, please do not hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Beoordeeld met 5 van de 5 sterren

What a fantastic pair

What a fantastic pair, Issy Farouk and Fiona MacCormick were amazing. Today was the third time that I have visited as I do not give my blood away easily. Today, they managed to get blood on the first attempt! Everything was explained thoroughly and all my questions were answered and explained well. Fiona and Issy were very friendly and helpful. I would recommend them to anyone.

28 februari 2026
Review zonder uitnodiging
Logo Bluecrest Wellness

Antwoord van Bluecrest Wellness

Good afternoon,

Thank you very much for sharing your review with us.

We are so pleased to hear that your visit went so well, especially as this was your third attempt due to previous difficulties with blood collection. It is wonderful to know that Issy and Fiona were able to obtain your sample on the first try and that they made the whole experience clear, reassuring, and thoroughly explained. We are delighted that you found them both friendly and helpful throughout your appointment.

Your recommendation truly means a great deal to us, and we will make sure your lovely feedback is passed on to Issy and Fiona.

If there is ever anything more we can support you with, please do not hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Beoordeeld met 5 van de 5 sterren

The service we had today was…Competent and professional

The service we had today was professional and competent. Neil Caines, our health assessment specialist, was reassuring and informative and made both of our assessments relevant to our own health conditions.

27 februari 2026
Review zonder uitnodiging
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Antwoord van Bluecrest Wellness

Good afternoon,

Thank you very much for sharing your lovely experience with us.

We are really pleased to hear that you received such professional and competent service during your assessments today. It is wonderful to know that Neil was reassuring, informative, and able to tailor each part of the assessment to your individual health needs. We will be sure to pass on your lovely feedback to him.

Your comments truly mean a great deal to us. If there is ever anything more we can support you with, please do not hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Beoordeeld met 5 van de 5 sterren

Very professional and friendly

I had a bluecrest healthcheck via Vitality Health. Simon carried out the check and he was friendly, polite and knowledgeable. Talked me through all the various tests and gave immediate feedback where he could.

26 februari 2026
Review zonder uitnodiging
Logo Bluecrest Wellness

Antwoord van Bluecrest Wellness

Good afternoon,

Thank you very much for sharing your kind review with us.

We are really pleased to hear that you had such a positive experience during your health check through Vitality. It is wonderful to know that Simon was friendly, polite, and knowledgeable, and that he took the time to talk you through each of the tests while providing helpful feedback during the appointment. We will be sure to pass on your kind words to him.

Your feedback truly means a great deal to us. If there is ever anything more we can support you with, please do not hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Beoordeeld met 5 van de 5 sterren

Best in class for value & service in this industry...

Had some issues that got escalated to executive complaints due to my customer journey which were resolved by Stacey L and she not only resolved my issue but gave me a lot of faith in the company from the way my situation was handled by her- and my assesment was conducted by Jackie H who was also very professional, knowledgeable and caring within my session. I wont be looking anywhere else for my healthcare needs... & Just know if things do happen to go wrong, Bluecrest are a service focused British based company who still deliver a bespoke customer journey which is rare to find these days. 12/10.

26 februari 2026
Review zonder uitnodiging
Logo Bluecrest Wellness

Antwoord van Bluecrest Wellness

Good morning,

Thank you very much for taking the time to share your detailed review with us.

We are truly delighted to hear that Stacey was able to support you through your escalated concerns and restore your confidence in our service. Providing a personalised and reassuring customer journey is very important to us, so it is wonderful to know that her handling of your situation made such a positive difference.

We are also very pleased to hear that your assessment with Jackie was such a professional and caring experience. It is great to know you felt well looked after and in safe hands throughout your session.

Your kind words about Bluecrest as a whole mean a great deal to us. Knowing that you would not look anywhere else for your healthcare needs is incredibly encouraging, and we are grateful for your trust and loyalty.

If there is anything at all we can help with in the future, please do not hesitate to reach out to our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Beoordeeld met 5 van de 5 sterren

Truly comfortable experience

Was seen by Kelly at Holiday Inn Dartford and she made the experience fun and relaxing. Kelly saw me immediately at my arrival, even though I was 15 minutes early, and walked me through the tests and results in terms I could understand.

I explained to Kelly I did not like the finger prick blood test and she ensured I was comfortable and relaxed before proceeding which I truly appreciated.

My plan is to have an annual check, and I hope Kelly is there every time

26 februari 2026
Review zonder uitnodiging
Logo Bluecrest Wellness

Antwoord van Bluecrest Wellness

Good morning,

Thank you very much for taking the time to share your lovely review with us.

We are absolutely delighted to hear that your experience with Kelly at the Holiday Inn Dartford was so positive. It’s wonderful to know she welcomed you promptly, made the appointment feel relaxed and enjoyable, and explained everything clearly throughout your visit.

We’re especially pleased that Kelly helped you feel comfortable during the finger‑prick test and took the time to ensure you felt at ease before proceeding, this is exactly the level of care we want all our customers to receive.

It’s fantastic to hear that you plan to continue having an annual health check, and we truly hope Kelly is able to support you again in the future.

If there is anything else we can help with in the meantime, please don’t hesitate to reach out to our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI)

Warm regards,
Thomas

Beoordeeld met 5 van de 5 sterren

Health Check Bluecrest Wellness

Had my health check 24/2 with John. Bluecrest operate in plenty of locations so found one close to home. John was professional but friendly and all was well organised with no delays.

24 februari 2026
Review zonder uitnodiging
Logo Bluecrest Wellness

Antwoord van Bluecrest Wellness

Good morning,

Thank you very much for sharing your positive review with us.

We are really pleased to hear that your recent health check with John went so well. It is great to know that you found a convenient location close to home and that everything was well organised on the day with no delays.

We are also delighted to hear that John struck the perfect balance of being both professional and friendly throughout your appointment. We will be sure to pass on your lovely feedback to him.

Your comments truly mean a great deal to us. If there is ever anything more we can support you with, please do not hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Beoordeeld met 5 van de 5 sterren

Very good health assessment from Dan

Our health assessment specialist was Dan Porter.
He was very friendly and thorough, explaining every test to my husband and I. We felt comfortable and relaxed during the assessment and Dan always answered any questions with expertise.

23 februari 2026
Review zonder uitnodiging
Logo Bluecrest Wellness

Antwoord van Bluecrest Wellness

Good morning,

Thank you very much for taking the time to share your glowing review with us.

It’s wonderful to hear that you and your husband had such a positive experience during your assessment with Dan. We are so pleased to know that his friendly manner, clear explanations, and thorough approach helped you both feel relaxed and well supported throughout your appointment. We will be sure to pass on your lovely comments to him.

Your feedback truly means a great deal to us. If there is ever anything more we can assist you with, please do not hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Beoordeeld met 5 van de 5 sterren

Pleasant staff that makes you comfortable at all times of the assessment

One of the most pleasant experiences I had in terms of check ups where they make the patient comfortable and free of stress. I totally recommend Bluecrest if there is any health anxiety and possible doubts in certain diagnosis that might need further explanation

25 februari 2026
Review zonder uitnodiging
Logo Bluecrest Wellness

Antwoord van Bluecrest Wellness

Good morning,

Thank you very much for sharing your kind review with us.

We are so pleased to hear that your health assessment felt like such a pleasant and stress‑free experience. It is wonderful to know that our team helped you feel comfortable throughout your visit and supported you in a way that eased any health worries you may have had.

Your recommendation truly means a great deal to us, especially knowing that you found the assessment helpful when seeking clarity or reassurance around possible health concerns.

If there is ever anything more we can support you with, please do not hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Beoordeeld met 5 van de 5 sterren

Great assessment by Sharon

Great assessment by Sharon. Well explained, professionally done and nice and quick!

25 februari 2026
Review zonder uitnodiging
Logo Bluecrest Wellness

Antwoord van Bluecrest Wellness

Good morning,

Thank you very much for sharing your delightful review with us.

We are delighted to hear that you had such a positive experience during your assessment with Sharon. It is great to know that she took the time to explain everything clearly and carried out the checks with such professionalism, all while keeping the appointment efficient and straightforward. We will be sure to pass on your lovely feedback to her.

Your comments truly mean a lot to us. If there is ever anything more we can support you with, please do not hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Beoordeeld met 5 van de 5 sterren

I had a health check in Brighton

I had a health check in Brighton. Richard was friendly and professional, and didn’t rush me. He explained how and why certain tests were done. Very happy with the check.

20 februari 2026
Review zonder uitnodiging
Logo Bluecrest Wellness

Antwoord van Bluecrest Wellness

Good morning,

Thank you very much for taking the time to share your lovely experience with us.

We are really pleased to hear that you had such a positive experience at your health check in Brighton. It is great to know that Richard was friendly, professional, and took the time to guide you through each part of the assessment without making you feel rushed. We are glad his clear explanations helped you feel comfortable and well looked after throughout your visit.

Your kind words really means the world to us. If there is ever anything more we can support you with, please do not hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Beoordeeld met 5 van de 5 sterren

Eva explained everything clearly when I…

Eva explained everything clearly when I went for my corporate health assessment. She answered all my questions and was very articulate when explaining the different elements of the assessment, making me feel at ease and in expert hands. I was very happy with the experience.

24 februari 2026
Review zonder uitnodiging
Logo Bluecrest Wellness

Antwoord van Bluecrest Wellness

Good morning,

Thank you very much for sharing your positive review with us.

We are really pleased to hear that you had such a great experience during your corporate health assessment. It is wonderful to know that Eva explained everything so clearly, answered all of your questions, and helped you feel completely at ease throughout the appointment. Your comments about feeling in expert hands mean a great deal, and we will be sure to pass your kind words on to her.

Your feedback is truly appreciated. If there is ever anything more we can support you with, please do not hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Beoordeeld met 5 van de 5 sterren

Friendly and professional

I was put at ease by Eva, who was very welcoming and friendly and explained every process to me.

24 februari 2026
Review zonder uitnodiging
Logo Bluecrest Wellness

Antwoord van Bluecrest Wellness

Good morning,

Thank you very much for sharing your kind review with us.

We are really pleased to hear that you felt at ease during your appointment. It is wonderful to know that Eva was welcoming, friendly, and took the time to explain each part of the process clearly. We will make sure your kind words are passed on to her.

Your feedback truly means a great deal to us. If there is ever anything more we can support you with, please do not hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Beoordeeld met 5 van de 5 sterren

Great Appointment with William at Rhinefield House

Really good appointment at Rhinefield House with William. He was charming and efficient.

Results came through after 6 days and are really useful. Well worth having done.

My AST blood reading came through as ‘unavailable’ which is disappointing as Liver function was one of my areas of concern. I’m not sure of the reason for this.

Overall definitely a 5 star rating and something I will start doing on a regular basis.

16 februari 2026
Review zonder uitnodiging
Logo Bluecrest Wellness

Antwoord van Bluecrest Wellness

Good afternoon,

Thank you very much for taking the time to leave such a thoughtful review and for your kind words about your appointment with William.

We are really pleased to hear that you found him charming and efficient, and that your results arrived promptly and were helpful.

We are very sorry to hear that your AST result was marked as unavailable, especially as this was an area of particular concern for you. This can happen from time to time and is usually due to the AST sample haemolysing in the blood. Haemolysis is a natural occurrence where the red blood cells break down, and unfortunately AST is one of the most susceptible markers to being affected by this. When this happens, the laboratory is unable to provide an accurate reading.

We would be happy to arrange a new appointment for you so we can repeat this test free of charge. Please accept our sincere apologies for the inconvenience and the delay this has caused.

If you would like us to book this for you, please contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Beoordeeld met 5 van de 5 sterren

Fantastic service!

We've used bluecrest twice now and cant fault their professionalism and customer service. We saw Neil Caines this time round and he was a very pleasant man that was friendly and knowledgeable. Would definitely use Bluecrest again and I would recommend them.

22 februari 2026
Review zonder uitnodiging
Logo Bluecrest Wellness

Antwoord van Bluecrest Wellness

Good morning,

Thank you very much for sharing your kind words with us.

We are so pleased to hear that you have chosen to use Bluecrest more than once and that both our professionalism and customer service have consistently met your expectations.

It is wonderful to know that your recent appointment with Neil was such a positive experience. Hearing that he was friendly, knowledgeable, and made you feel at ease truly means a great deal to us, and we will be sure to pass on your kind words to him.

Your willingness to return to us in the future, as well as your recommendation, is sincerely appreciated. If there is ever anything more we can support you with, please do not hesitate to get in touch with our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Beoordeeld met 5 van de 5 sterren

Great checkup by Eva

I booked a checkup, which was a 7 minute walk from my work. There were plenty of appointment time slots and locations available to chose from. I only waited a few minutes in the waiting room before being seen. Eva greeted me and ran through the checkup and what other options were available, with the details provided I upgraded my bloods test as I'd not had one done for a long time.
The checkup was smooth, Eva made me feel relaxed and made sure I understood everything.
Very happy with the checkup and looking forward to receiving the results.

23 februari 2026
Review zonder uitnodiging
Logo Bluecrest Wellness

Antwoord van Bluecrest Wellness

Good morning,

Thank you very much for sharing your lovely experience with us.

We are really pleased to hear that you found it easy to book your health assessment and that the location and appointment availability were convenient for you.

It is great to know that you were seen quickly and that your experience with Eva was so positive.

It is wonderful to hear that she made you feel relaxed, clearly explained each part of the assessment, and helped you make an informed decision about upgrading your blood test. We will make sure your kind words are passed on to her.

Your feedback truly means a great deal to us, and we are delighted to hear that you are very happy with your assessment. We hope you find your results helpful once they arrive.

If there is ever anything more we can support you with, please do not hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Beoordeeld met 4 van de 5 sterren

Suhail - thank you !

My experience with Suhail Khan was great . In my first assessment the person was unable to find a vein , trying 3 times !! I can put very bruised and nauseous because of this. I was told I had to rebook book and hope the next person was able to find a vein. I was hesitant to rebook as I was worried it would happen again however Suhail put me at ease and was able to find my vein in one try!! The experience was completely different . Thanks Suhail !

23 februari 2026
Review zonder uitnodiging
Logo Bluecrest Wellness

Antwoord van Bluecrest Wellness

Good afternoon,

Thank you very much for sharing your experience with us.

We are really pleased to hear that your recent experience with Suhail was such a positive one. It is wonderful to know that they helped put you at ease and was able to find a vein on the first attempt, giving you the reassuring and smooth experience you should expect.

At the same time, we are very sorry to hear about what happened during your first assessment. Being unable to obtain a sample after multiple attempts can be uncomfortable and worrying, and we completely understand why you felt hesitant to rebook. This is not the experience we want any customer to have, and we sincerely apologise for the bruising and nausea you were left with on that occasion.

Your determination to try again, and your kind words for Suhail, truly mean a great deal to us. We will make sure your feedback is passed on to them.

If there is ever anything more we can support you with, please do not hesitate to reach out to our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Beoordeeld met 5 van de 5 sterren

Excellent service

The health assessment with Dan P was excellent- he was so kind and helpful, and I couldn't rate him more highly. He explained everything really well and was very efficient - and then went above and beyond by finding a bracelet I had dropped, leaving it safely with reception and messaging me to say that he had found it. The Bluecrest call centre are also very helpful. I would certainly recommend Bluecrest to others.

23 februari 2026
Review zonder uitnodiging
Logo Bluecrest Wellness

Antwoord van Bluecrest Wellness

Good afternoon,

Thank you very much for sharing your kind review with us.

We are so pleased to hear that your health assessment with Dan was such a positive experience.

It is wonderful to know that he was kind, helpful, and explained everything clearly, while also being efficient throughout your appointment. Hearing that he went above and beyond by locating your bracelet, ensuring it was safely left with reception, and personally letting you know, truly highlights his dedication to excellent care. We will make sure your lovely comments are passed on to him.

We are also delighted to hear that you found our call centre team helpful and supportive.

Your recommendation means a great deal to us. If there is ever anything more we can assist you with, please do not hesitate to reach out to our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

Beoordeeld met 5 van de 5 sterren

A very smooth and easy process.

A very smooth and easy process. Neil Caines made us feel very at ease, was patient and explained everything very clearly.

20 februari 2026
Review zonder uitnodiging
Logo Bluecrest Wellness

Antwoord van Bluecrest Wellness

Good afternoon,

Thank you very much for sharing your delightful feedback with us.

We are really pleased to hear that you found the whole process smooth and easy.

It is wonderful to know that Neil made you feel at ease, was patient throughout, and explained everything so clearly during your appointment. We will be sure to pass on your kind words to him.

Your feedback truly means a great deal to us. If there is ever anything more we can support you with, please do not hesitate to reach out to our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).

Warm regards,
Thomas

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