The speed was very good, as was confirmation of receipt of my samples at the lab. The equipment provided for me to draw my samples was insufficient. My first attempt was a failure, due to my own a... Toon meer
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Lees wat reviewers zeggen
Emailed with a welcome back code as had not ordered a test for a while, when I went to place an order it added it accepted the code but then on next page removed the discount. It said it had already b... Toon meer
2nd time using Blue Horizon. So easy to select & order tests. The instructions for finger testing is extremely clear & helpful so no problem in doing it. The results were back within 2 days. The added... Toon meer
From ordering the sample kit to receiving the results was very efficient, together with the doctors report. Samples take Jan 8th and results received Jan 10th My only negative point is that... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Since 2009, our website has offered individuals the convenience of ordering home blood test kits online for health screenings, thyroid function assessments, and various other health conditions. Dr. Graham Johnson, our Medical Director, leads our small, friendly team. We are dedicated to providing you, the patient, with timely private pathology blood test results at home. We take pride in understanding your needs and helping you select the appropriate tests. Just follow the provided instructions, and let Team Blue take care of all your home blood testing requirements.
Contactgegevens
Verenigd Koninkrijk
- assistance@bluehorizonbloodtests.co.uk
- bluehorizonbloodtests.co.uk
4,2
Goed
400 reviews
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Easy to use
Easy to use. Efficient service. Useful to have magnesium and cortisol included in the thyroid blood tests.
13 december 2024
Antwoord van Blue Horizon Blood Tests
Thank you for your feedback and five stars Alison!
We are glad to hear that you found the service easy to use and efficient.
It's great that the inclusion of magnesium and cortisol in the thyroid blood tests was useful for you.
Becky :)
Can't get to late inside 24 hours
Second consecutive sample to be received by lab outside the 24 hour cut off. Not clear if due to nurse putting sample into postbox as emptied early am or Royal Mail.
11 december 2024
Antwoord van Blue Horizon Blood Tests
Hi Helen,
Regrettably, occurrences such as hemolization can take place, and we are also unable to influence the operations of Royal Mail.
I have looked into the account and can see all had been sorted and the timescale of your result was on time, which is great.
We genuinely value your feedback, as it brings to our attention areas that require ongoing monitoring.
If you would like to to email me regarding this feedback please email me at rebecca@bluehorizonmedicals.co.uk.
Thank you again Helen. ; )
Efficient and professional
Website is easy to use, home visit was arranged quickly and bloods taken within a week. Results back within 3 working days, with useful doctor comments. I can have no complaints.
10 december 2024
Antwoord van Blue Horizon Blood Tests
We are so pleased that you didn't have any complaints and thank you for your five star review!
Becky ; )
Testing kit
Found the process of purchasing a bit confusing which related to the number of swabs - had to double check a few things. Also I didn't receive an e-mail confirmation of my payment which I had to ask for. But it was nice to receive 15% off and the kit arrived quickly & the instructions were detailed and clear. I received the result promptly after sending back which was good.
27 november 2024
Antwoord van Blue Horizon Blood Tests
Hi Kate, thank you so much for letting us know your feedback, it's very important to us. The swabs can be used in many areas, hence why you have the choice of one to five swabs.
If you ever have any questions please email us or speak with our friendly live chat team. Becky ; )
Home blood sample collection kit.
The home blood sample collection kit is very easy to use with minimal pain. It provides a secure and private means of obtaining information. A very valuable service.
29 november 2024
Antwoord van Blue Horizon Blood Tests
We are very pleased that you appreciate our service and thank you for your five star! Becky : )
Very Good Service
Pack of blood test equipment was sent very quickly. The blood test results was provided the next day. Very good turnaround. Very pleased, would certainly recommend to any one needing a fast turnaround for results.
5 december 2024
Antwoord van Blue Horizon Blood Tests
Thank you Norman for letting us know your journey with us was a success, we do really appreciate the five stars! : )
Antwoord van Blue Horizon Blood Tests
Thank you so much for letting us know Maxwell! we are chuffed to bits with your five star review!
Antwoord van Blue Horizon Blood Tests
Hi Tim, we are so pleased that you have found our site easy with a quick turnaround for results!
if you have time please let me know the reason for 4 stars instead of 5 so we can help next time. at rebecca@bluehorizonmedicals.co.uk
Needed a Laboratory test urgently
Efficient, informative,Helpful.
Responded to a couple of queries l had.
Website easy to read.
When the testing kit arrived contained everything that
was required.Clear instructions.
Also the tracking system on package l received ,and the return package really useful.
The results arrived promptly.
Would use Blue Horizon Blood tests again.
27 november 2024
Antwoord van Blue Horizon Blood Tests
We are so pleased you had a great experience with us and we really do appreciate you taking the time to let us know your feedback, it's very valuable to us!
Antwoord van Blue Horizon Blood Tests
That's great to know Caius, we take pride in our exceptional customer care.
Thank you so much for your five star review!
Great service nurse was brilliant and…
Great service nurse was brilliant and quick turnaround.
23 november 2024
Antwoord van Blue Horizon Blood Tests
Thank you so much for letting us know Matt, we really appreciate you taking the time to let us know!
After a small issue with delivery of…
After a small issue with delivery of the test kits via Royal Mail, the receipt, analysis and production of the report was excellent. I proposed that the days of the week that samples can still be returned to the lab, be made clear in correspondence and online.
13 november 2024
Antwoord van Blue Horizon Blood Tests
Hi Ma, Thank you for letting us know this, we had a problem in the data it seems, but we have since updated this situation, all thanks to you. ; )
Love this website
Love this website. The service is brilliant and results come back so quick. They explain your results to you as well. I will always use this company in future. Thank you x
17 oktober 2024
Antwoord van Blue Horizon Blood Tests
We are so happy you have taken the time to let us know this Stella! thank you so much for your five star review!!
Test is very straightforward and I…
Test is very straightforward and I received the results promptly.
21 november 2024
Antwoord van Blue Horizon Blood Tests
Thank you Donna, we are so pleased that you feel we are giving good service!
Blue Horizon is a hidden gem.
Blue Horizon is absolutely awesome, fast and accurate. I was recommended by my brother who did finger brick blood test.
11 september 2024
Antwoord van Blue Horizon Blood Tests
That's great of you to say Salah, we really appreciate you letting us know your feedback!
Fast and efficient as usual
Fast and efficient as usual. I have used this company for years and they are excellent.
19 november 2024
Antwoord van Blue Horizon Blood Tests
That is fantastic news, thank you so much for your 5 star review!
the only negative feedback I would give…
the only negative feedback I would give is why when you opt out (when a patient required urgent results) do you penalise by cancelling your doctors report. Surely you should keep that in because you would have supplied it anyway.
It does not make sense please explain????
15 november 2024
Antwoord van Blue Horizon Blood Tests
Thank you Courtney for your feedback. The Doctors report adds an approx. two days extra on the results to complete so if you require the results urgently and cannot wait those extra two days you are given the option to bypass to receive your results quicker.
Hope that makes sense but please feel free to email me if I can help further rebecca@bluehorizonmedicals.co.uk
Great customer service
Both test kit and results sent very fast. CS answered my query even outside of their usual working hours.
14 november 2024
Antwoord van Blue Horizon Blood Tests
Great to hear that your queries were answered out of hours and that you are happy, thank you for your 5 star review!
Quick and efficient if a bit pricey
14 november 2024
Antwoord van Blue Horizon Blood Tests
Thank you so much for your 5 star review, so sorry that you feel some of our profiles are a tad expensive, we do always keep track of our prices and adjust accordingly, but thank you for taking the time to give us feedback, means a lot!
So glad I switched to Blue Horizon for…
So glad I switched to Blue Horizon for my blood tests. Results are quick and affordable. Thank you
14 november 2024
Antwoord van Blue Horizon Blood Tests
Thank you Sue, we so appreciate your great feedback!
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