excellent experience all round so far. When I sent my initial enquiry there were no units available but I was promised a call back as soon as one was free. Sure enough I got a call - not something t... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Very happy with how everything has been set up. Had several telephone calls with a most helpful lady called Sharon, sorted everything out and kept me posted and explained next steps. So nice to have s... Toon meer
Bedrijf heeft geantwoord
A wonderful storage company with very helpful staff. Very easy to access site too! Thank you for supporting the Royal British Legion with the space.
Bedrijf heeft geantwoord
Blue self storage is an excellent company . Their people are brilliant to deal with. I rented storage at Bedminster Bristol for approx 9 months. Throughout that period any communication wether email o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
blue self storage has been helping customers store with confidence since 1988. From our flagship Wentloog site, we've grown to multiple locations across the UK, providing secure, flexible and affordable self storage for homes, businesses and everything in between. Whether you need personal storage, business storage, vehicle storage or outdoor space, we offer a range of storage solutions with no deposit, flexible contracts and 24/7 access at selected sites. Our facilities are protected by our own in-house security team, 24/7 monitored CCTV, AI-powered security technology and regular dog patrols, so you can store with complete peace of mind. Our commitment to excellence has earned us some of the self storage industry's highest accolades. We're proud recipients of the UK Container Operator Site of the Year award in 2021, 2023 and 2025, as well as the prestigious European Container Storage Facility of the Year award in 2025. These awards recognise our unwavering commitment to exceptional facilities, industry-leading security and outstanding customer service. Most importantly, they're backed by the thousands of five-star reviews we've received from our valued customers.
Contactgegevens
Wentloog Avenue, CF3 2ER, Cardiff, Verenigd Koninkrijk
- 029 20 361 361
- info@blueselfstorage.co.uk
- blueselfstorage.co.uk
4,9
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Helpful and friendly staff sorted out a…
Helpful and friendly staff sorted out a new plot for our new campervan.
31 maart 2026
Antwoord van blue self storage
thank you for review, glad the team could help
Courtney was very clear and helpful and…
Courtney was very clear and helpful and explained everything
26 maart 2026
Review zonder uitnodiging
Antwoord van blue self storage
Thank you for the 5*review, pleased that Courtney was helpful.
Many thanks
Alex
Totally secure and professional environment
Very professionally run and secure. Totally safe. Sharon Shillabeer was very helpful.
16 maart 2026
Review zonder uitnodiging
Antwoord van blue self storage
sharon is a valued memebr of staff, glad we could help provide a storage solution for yourself
Courtney
Courtney, an example of customer service, is what all companies should aspire to.
27 maart 2026
Review zonder uitnodiging
Antwoord van blue self storage
thank you Mr Haskins for such a lovely review, we aim to proide the best experience possible for our customers
Antwoord van blue self storage
thank you for taking the time to leave a review
its much appreicated
First visit to the Wentloog Blue storage site
First visit to the Wentloog storage site this week and we were very impressed. From the site security, welcoming reception, excellent wash/cleaning area and organised pitch allocation - everything has been well thought out, organised and professional. We particularly wanted to mention Bernie who has been extremely helpful, friendly and patient with us through the initial booking and arrival process. Nothing seemed to be too much trouble for her as she walked us through the documentation and then tour of the site. Thanks Bernie, much appreciated!
24 maart 2026
Review zonder uitnodiging
Antwoord van blue self storage
thank you so mcuh for such a lovely review we pride ourselves on reasurring customers that thier items are safe on site, our secuirty is top notch :). bernie is a very valued memeber of staff and is an asset to our team
Secure, Clean and Amazing Value
From start to finish, Sharon and the team at Blue Self Storage have been absolutely brilliant.
We were originally looking at a competitor to store our household belongings whilst our home was to be renovated - but the units were tired, dirty and frankly, not worth the high monthly fee.
We were recommended BBS from our removals company, and after a quick viewing and a chat with Sharon about pricing, security and other important things - we were sold and knew it was the right place for us.
We’d wholeheartedly recommend them to anyone who needs clean, secure and great value storage for anything. Thank you!
27 maart 2026
Review zonder uitnodiging
Antwoord van blue self storage
thank you so mcuh for your lovely review, we always aim to provide the best possible customer service and reasure our customers your items are safely stored here at blue self storage
I have not yet actually used them.but…
I have not yet actually used them but the telephone call with the very helpful customer service advisor went above and beyond to get me the most appropriate plan going forward. Her expertise and knowledge I now can refer to when my final decision will be made on size, timescale etc
26 maart 2026
Review zonder uitnodiging
Antwoord van blue self storage
we are glad to hear you found our team helpful we aim to give every customer the best experience possible and to hear that you found our team knoweldgable and helpful shows this, we hope we can help you if you do need storage
Very helpful staff
26 maart 2026
Review zonder uitnodiging
Antwoord van blue self storage
thank you we are glad you found the team helpful and hope you a positive experience storing with us at blue self storage
I dealt with Bernie and Emma over the…
I dealt with Bernie and Emma over the last 7 days or so in regards to booking self storage. They’ve answered all my queries and have been extremely helpful in getting storage organised for me ready for moving home. Would recommend blue self storage again!
25 maart 2026
Review zonder uitnodiging
Antwoord van blue self storage
thank you for such a lovely review glad to hear it was smooth and the best of luck moving home
Communication channel was great
Communication channel was great, the Bridgend site and container was immaculate
24 maart 2026
Antwoord van blue self storage
thank you for your lovely review we aim to provide a positive customer experience
Excellent service - 5 *'s
Excellent service from blue self storage in arranging storage of a caravan. They were very accommodating, the sign up process was quick and simple, and it's a very secure site providing me with confidence the caravan will be safe and secure. Special thanks to Bernadette who was excellent throughout! Thanks, Gareth
25 maart 2026
Review zonder uitnodiging
Antwoord van blue self storage
thank you for your lovely review, we hope you enjoy storing your caravan at blue self storage
Excellent customer service
24 maart 2026
Review zonder uitnodiging
Antwoord van blue self storage
thank you for your response :)
Cabins
Very helpful easy to book a cabin location fab easy to access and I received a phone call the following day after booking asking was all ok if I needed anything just to ring the office cabins are very nice and the site is well looked after would definitely recommend if anyone is looking for a cabin
22 maart 2026
Review zonder uitnodiging
Antwoord van blue self storage
thank you for your review, we are glad to hear we had such a positive exeperience at blue self storage
Antwoord van blue self storage
thank you for your 5 star review we are happy we could help provide a strorage solution
Really helpful staff change my unit…
Really helpful staff change my unit within second due to not being able to access the one I was allocated but was resolved in seconds!👌
25 februari 2026
Review zonder uitnodiging
Antwoord van blue self storage
Hi Wesley we are glad to hear you found our staff helpful we always aim to give a positive experience thank you for your review
Great staff!
Bernadette and the team are super helpful. The storage area is safe and secure with caravan washing facilities on site too. Recommend this storage facility highly.
17 maart 2026
Review zonder uitnodiging
Antwoord van blue self storage
Thanks for your review Sue, Bernie is just the best. So pleased that you are happy with the facilities on site, let us know if you need anything.
Many thanks
Team blue
I have Motorhome storage which is…
I have Motorhome storage which is excellent. But needed self storage for house move, booked online on a Saturday drive to storage in the afternoon, was given container number and lock, all super efficient. Highly recommend blue self storage.
Thank you
14 maart 2026
Review zonder uitnodiging
Antwoord van blue self storage
Thank you so much for the 5* review. So pleased we could help you! Don't forget you will be a £50 credit to your account on month 3 as you have both motorhome and unit storage. Thanks Sharon
Accommodating & Helpful
The team at Blue Self Storage were a great help for "An Emergency Storage Solution", they managed my situation perfectly and Bernadette saw to all my needs. Top job!
9 maart 2026
Review zonder uitnodiging
Antwoord van blue self storage
Thank you so much for the 5* review. We are more than happy to store your vehicle and give you peace of mind! Kind regards, Sharon
Recommend 100%
Quick set up, easy access to sites. No issues staff are friendly and accommodating, would recommend. Whole processes has been very easy.
13 maart 2026
Review zonder uitnodiging
Antwoord van blue self storage
So pleased that you found the process straightforward Ethan, let us know if you need anuything else.
Many thanks
Alex
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.