Dodgy delivery policy (claim they're not responsible for delivery once handed to the courier and it's on the purchaser to pursue - this is not legal in the UK, company policy can't overrule Consumer... Toon meer
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Lees wat reviewers zeggen
Absolutely frustrated with my BLUNT umbrella purchase made on their official website during the Black Friday sale on November 27th, 2023. It's now December 14th, and my Royal Mail tracking number sh... Toon meer
Pros (+) 1. Swiftly received my umbrella 2. Lovely looks Cons (-) 1. One of spokes broke after couple of uses. Moreover, it happened unexpectedly easy. 2. I have texted to customer support re... Toon meer
I purchased the Blunt Sports model and have to say I’m impressed by its high quality. This quality is reflected in all aspects from its engineered construction to its sheath. I generally prefer wear... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Contactgegevens
Verenigd Koninkrijk
- info@bluntumbrellas.co.uk
- bluntumbrellas.co.uk
2,8
Gemiddeld
273 reviews
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Antwoord van BLUNT Umbrellas UK
Hello David,
Thanks for your feedback, we hope you enjoy using your Blunt ☔
Kind regards
Team Blunt
On time, well packaged, good price
article arrived well packaged, on time and at a good price
5 december 2022
Antwoord van BLUNT Umbrellas UK
Hi Shakira,
Thanks for taking the time to write a review, great to hear you've had a positive experience, here's to you enjoying using your Blunt in the next few weeks.
Kind regards
Team Blunt
Prompt and effective customer support…
Prompt and effective customer support when required.
8 december 2022
Antwoord van BLUNT Umbrellas UK
Hi Catherine,
Pleased to hear you've had a good experience with our Customer Service Team. Know our Team is always here to help if you need anything in future.
Kind regards
Team Blunt ☂
Antwoord van BLUNT Umbrellas UK
We are so pleased to hear you love our umbrellas! Here's to your Blunt serving you well for many years to come!
Best Regards,
Team Blunt
I owned 2 blunt umbrellas in NZ and…
I owned 2 blunt umbrellas in NZ and they lasted over 5 years and still going strong. Purchased a blunt when I moved to UK. Have used a few times and it works really well, normally get stopped and asked where I got it from. Ordering was easy and delivery was fast.
2 december 2022
Antwoord van BLUNT Umbrellas UK
Hi Derek,
Thanks for taking the time to write a review, delighted to hear you're a fan of our great Kiwi brand. Thanks for purchasing another Blunt ☂ to keep you covered while you're living in the UK.
Thanks and hari Kirihimete
Team Blunt
Easy transaction and I got a lovely…
Easy transaction and I got a lovely umbrella! Kept me informed about shipping too. All around a good experience!
1 december 2022
Antwoord van BLUNT Umbrellas UK
Hi Lilyann,
Thanks for taking the time to write your review, pleased to hear you've had a positive experience purchasing from Blunt - here's to your lovely Blunt keeping you covered in all weathers.
Kind regards
Team Blunt
Antwoord van BLUNT Umbrellas UK
Hello Caroline,
Thanks for your review, great to hear you're pleased with your purchase. We totally agree with you, BLUNT is an excellent product!😊
Enjoy those rainy days☔
Regards
Team Blunt
Excellent Product & Service
Good choice on the website, easy to order, arrived in perfect condition, looks great and a very good quality product; perhaps a little more expensive than your average umbrella but you can certainly see why. I expect it to last for a very long time.
24 november 2022
Antwoord van BLUNT Umbrellas UK
Hi Andy
Thanks for your review, great to hear you appreciate the style and quality of our umbrellas. Here's to your BLUNT serving you well for many years to come!
Kind regards
Team Blunt
Antwoord van BLUNT Umbrellas UK
Hi Leza,
Thanks for taking the time to write your review, glad your purchase experience as been positive. It's certainly a lovely gift one that's built to last!, We hope the lucky recipient enjoys their ☂.
Kind regards
Team Blunt
Quick delivery and excellent product
The umbrella was delivered promptly and is amazing, bright color, quality materials and sturdy structure.
18 november 2022
Antwoord van BLUNT Umbrellas UK
Hello
Thanks for your review, great to hear you're pleased with your purchase. We totally agree with you, BLUNT is an excellent quality product with a pop of colour too!
Enjoy those rainy days☔
Regards
Team Blunt
Antwoord van BLUNT Umbrellas UK
Dear Sarah,
Thank you for getting in touch, your opinion matters to us. Our team will be in touch again to offer the best solution to your query.
Best Regards,
Team Blunt
Great deal
Excellent product, timely delivery despite strikes and a Black Friday deal. Very happy
8 december 2022
Antwoord van BLUNT Umbrellas UK
Hi Clive
Thanks for taking the time to write your review, great to hear you've had a very positive experience with us - here's to BLUNT keeping you covered rain, hail, snow, wind or even in the sunshine.
Kind regards
Team Blunt ☂
Helpful and friendly customer service and
Ordered on Black Friday, today is 8th December and I still haven’t received the umbrella 😕
UPD: thank you, all sorted. The customer support works really well. Nice service - very helpful.
25 november 2022
Antwoord van BLUNT Umbrellas UK
Hello Maria,
We are sorry to hear that your order has not been delivered yet. Our Team is working on getting the delivery issue resolved and will be in touch to ensure your parcel is delivered without any further delay.
Apologies for the inconvenience caused.
Best Regards,
Team Blunt
I’ve been a fan and user of blunt…
I’ve been a fan and user of blunt umbrellas since 2016, so I can testify on their durability, workmanship, and quality. The only reason I’m giving them 4 stars is because I ordered 5 umbrellas, but only 3 arrived.
Update: Apparently, the courier stole the missing umbrellas. Blunt’s customer service team is now working on rectifying this issue and will send the missing umbrellas ASAP. I hope they would partner with reliable courier companies going forward (ie DPD and Royal Mail) to prevent similar issues in the future.
2 december 2022
Antwoord van BLUNT Umbrellas UK
Hello,
Thank you for getting in touch and bringing the issue to our attention. We will address it accordingly in future and ensure your order is escalated and delivered as a matter of priority.
Many Thanks,
Team Blunt
Excellent customer service,prompt…
Excellent customer service,prompt delivery and great umbrellas.
8 december 2022
Antwoord van BLUNT Umbrellas UK
Hi Rob
Thanks for your review, pleased to hear you've had a very positive experience with us - here's to BLUNT keeping you covered rain, hail, snow, wind or even in the sunshine.
Kind regards
Team Blunt ☂
Very professional and efficient
24 november 2022
Antwoord van BLUNT Umbrellas UK
Hello Nick.
Thank you for your feedback, much appreciated.
Best Regards,
Team Blunt
Fast dispatch
Fast dispatch, Good customer service, reasonable when it came to matching a black Friday deal
3 december 2022
Antwoord van BLUNT Umbrellas UK
Hello Steven,
Thank you for your feedback, we hope you enjoy your Blunt.
Best Regards,
Team Blunt
I ordered a sport umbrella and didn’t…
I ordered a sport umbrella and didn’t notice the 10% discount if you signed up to the mailing list. So I signed up and emailed to ask if you would honour the discount retrospectively… and you did! The umbrella is a gift and it’s fab and the sling/cover is a fantastic extra! Thank you xx
22 november 2022
Antwoord van BLUNT Umbrellas UK
Hello! We are glad to hear we were able to help and meet your expectations!
Best Regards,
Team Blunt
Love these umbrellas
29 november 2022
Antwoord van BLUNT Umbrellas UK
Hello James,
Thank you for your feedback.
Best Regards,
Team Blunt
Excellent.
Ordered umbrella as a Christmas gift. Excellent customer service and umbrella as expected.
4 december 2022
Antwoord van BLUNT Umbrellas UK
Hello Mark,
Thanks very much for your feedback.
All the best,
Team Blunt
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