Dodgy delivery policy (claim they're not responsible for delivery once handed to the courier and it's on the purchaser to pursue - this is not legal in the UK, company policy can't overrule Consumer... Toon meer
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Lees wat reviewers zeggen
Absolutely frustrated with my BLUNT umbrella purchase made on their official website during the Black Friday sale on November 27th, 2023. It's now December 14th, and my Royal Mail tracking number sh... Toon meer
Pros (+) 1. Swiftly received my umbrella 2. Lovely looks Cons (-) 1. One of spokes broke after couple of uses. Moreover, it happened unexpectedly easy. 2. I have texted to customer support re... Toon meer
I purchased the Blunt Sports model and have to say I’m impressed by its high quality. This quality is reflected in all aspects from its engineered construction to its sheath. I generally prefer wear... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Contactgegevens
Verenigd Koninkrijk
- info@bluntumbrellas.co.uk
- bluntumbrellas.co.uk
2,8
Gemiddeld
273 reviews
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4 out of 5
The design is unique! It suits it's purpose very well! Durable, light and I had a lot of choices for a colour! Good investment! My only concern is that the rod of the folding model feels a little bit loose and not strong enough, but only time will tell!
1 november 2022
Antwoord van BLUNT Umbrellas UK
Hi Mimo
Thanks for taking the time to write your review, delighted to hear you're impressed with the quality and look of our umbrellas, we believe they're built to last! If by some chance you've an issues know that your BLUNT comes with a two-year global manufacturer's warranty.
Enjoy your BLUNT ☂
Kind regards
Team BLUNT
Antwoord van BLUNT Umbrellas UK
Hello Georgia,
Thank you for your feedback, much appreciated.
All the best,
Team Blunt
Amazing quality umbrellas!!!
20 november 2022
Antwoord van BLUNT Umbrellas UK
Hello Phil, Thanks for your feedback.
All the best,
Team Blunt
Their IT system was playing up but they…
Their IT system was playing up but they phoned me to apologise and received my umbrella and was very impressed of the packaging .
17 november 2022
Antwoord van BLUNT Umbrellas UK
Hello Janis,
Thank you for your feedback.
We are glad to hear your Blunt has been delivered now. Apologies for the delay.
All the best,
Team Blunt
Great customer service!!
Great customer service!!
Unfortunately my favorite Blunt umbrella was defect; after liaising with Blunt customer service around warranty/repair options we came to a satisfying solution for both parties.
Friendly & quick response.
Thanks again,
A happy Blunt customer :)
16 november 2022
Review zonder uitnodiging
Antwoord van BLUNT Umbrellas UK
Dear Michael,
It is great to hear our team were able to resolve the issue for you. We hope you will enjoy your using Blunt and put it to a good test in the next few weeks.
Kind Regards,
Team Blunt
Such a great product and very helpful…
Such a great product and very helpful customer service
21 oktober 2022
Antwoord van BLUNT Umbrellas UK
Hello Harry,
Thank you for your feedback, great to hear you like your Blunt.
Best Regards,
Team Blunt
I feel my situation hasn't been dealt with correctly.
I decided to buy a pair of Blunt Umbrellas in December 2020 after I checked the number of good reviews. Everything was fine up until the mechanism at the top of one of the umbrellas which keeps the umbrella's canopy open started to drop as I walked during rainy weather thus made the umbrella unstable. So it's definitely not as sturdy as it once was as the sturdiness has evaporated entirely and this is causing a problem overall with the umbrella. I didn't have it that long before the problem occurred either. My other gripe is that when I informed the company they asked me to video this and send it to them so they can take a look at the footage but the problem is that it's impractical to try to do this while moving. So I gave up, in the end, trying to take a perfectly good video as evidence is near on impossible to do. I feel all they had to do was to take a look at it for themselves and replace anything that was wrong with it or replace the umbrella as it's quite an expensive umbrella and you'd think it would last longer than the two years before succumbing to having a major problem overall. Hopefully, they will look at this review and take note of what I've stated as I'm one unhappy customer.
I would like to update and state that the company never sorted out the problem as stated below with their response as they don't have my details from this post I've sent. I'm really disappointed overall with this outcome and I highly recommend anyone thinking of purchasing a umbrella to maybe think again.
15 september 2022
Review zonder uitnodiging
Antwoord van BLUNT Umbrellas UK
Hello Michael.
Thank you for your review. We are sorry that you feel disappointed by your old-model Blunt. As requested, we are noting all of your comments and will be in touch regarding the specifics of your case.
Best regards,
Team Blunt
Super communication with Bid
Super communication with Bid, thank you again!
Great quality product, feels sturdy and reliable
1 november 2022
Review zonder uitnodiging
Antwoord van BLUNT Umbrellas UK
Hi Jess,
Thank you for your feedback, much appreciated. Our team is always here to help if you need anything in future.
Best Regards,
Team Blunt
Great quality and stylish with great service
Easy to order and super quick reliable delivery
Really great umbrella and extremely useful carrying case with strap. Whole thing is super stylish also.
28 oktober 2022
Antwoord van BLUNT Umbrellas UK
Hello Linda,
Thanks for your review, your feedback is much appreciated.
Best Regards,
Team Blunt
Great and sturdy umbrella, I love it!
I have looked for a good umbrella for some time now, most of the one I had broke after couple of years ( some after a couple of months ) this is me looks sturdy and hard to brake so hopefully will last a lot longer, and it looks great
23 oktober 2022
Antwoord van BLUNT Umbrellas UK
Hi Maggie
Thanks for taking the time to write your review, delighted to hear you're impressed with the quality and look of our umbrellas, we believe they are built to last! If by some chance you've an issues know that your Blunt comes with a two-year global manufacturer's warranty.
Enjoy your Blunt ☂
Regards
Team Blunt
Cup got broken after the umbrella felt…
Cup got broken after the umbrella felt flat from about a meter, and flew about 4 meters.
This umbrella is expensive, and I did not expected such poor quality
15 oktober 2022
Review zonder uitnodiging
Antwoord van BLUNT Umbrellas UK
Dear Ricardo,
We are sorry to hear that you have had a problem with your Blunt.
Your enquiry has been taken seriously with our Quality Department and escalated to be resolved as quickly as possible.
Thank you for your patience whilst we are working on your case.
Best Regards,
Team Blunt
Top Quality
It was a quick and easy delivery, with a high quality and very strong product arriving in pretty unique packaging. I love using my yellow Metro umbrella on rainy days!
7 oktober 2022
Antwoord van BLUNT Umbrellas UK
Hello Michelle,
Thank you for taking your time to write us your feedback. We are pleased to hear about your very positive experience with us.
Best Regards,
Team Blunt
Excellent product and excellent…
Excellent product and excellent customer service! Purchased 2 classic umbrellas but one went missing in transit, emailed customer support with photos and they replaced missing one straight away in time for our Scotland trip, fantastic service all round, many thanks 😊
14 oktober 2022
Antwoord van BLUNT Umbrellas UK
Dear Simon,
Thank you for taking your time to write us your feedback. We are pleased to hear about your very positive experience with us.
Best Regards,
Team Blunt
Love this umbrella
Love this umbrella, it’s compact and convenient to take everywhere ⭐️❤️⭐️
12 oktober 2022
Antwoord van BLUNT Umbrellas UK
Hello,
Thank you for your feedback. We are pleased to hear about your very positive experience with us.
Best Regards,
Team Blunt
Antwoord van BLUNT Umbrellas UK
Dear Phil,
Thank you for taking your time to write us your feedback. We are pleased to hear about your very positive experience with us.
Best Regards,
Team Blunt
Great product & service.
My first time purchasing a Blunt umbrella. Great quality and I love the compact size & design. It's not entirely windproof so can get blown inside out, but is very resilient otherwise. Excellent customer service. I developed a small hole in my umbrella and the warranty covered the repair. The turnaround time was quick and now the umbrellas is as good as new. Worth investing in.
7 oktober 2022
Review zonder uitnodiging
Antwoord van BLUNT Umbrellas UK
Dear Megan,
Thank you for taking your time to write us your feedback. We are pleased to hear about your very positive experience with us.
Best Regards,
Team Blunt
Excellent umbrella
Excellent umbrella, had the metro which was good, but I lost it as I often have with umbrellas. I must try to keep this one it is of such good quality all round.
30 september 2022
Antwoord van BLUNT Umbrellas UK
Hello Alan! Great to hear you are pleased with your purchase. Enjoy your beautiful new brolly!
Best wishes,
Team Blunt
Packaging a bit battered when arrived…
Packaging a bit battered when arrived but came quickly and efficiently
8 september 2022
Antwoord van BLUNT Umbrellas UK
Hello Anna,
Thank you for your feedback. We will address the packaging issue with the courier, and our apologies it was delivered this way.
We hope you will still enjoy your beautiful umbrella, great choice of colour and model!
All the best, Team Blunt
Great company to buy from
Great company to buy from, brilliant product and super customer service!
21 september 2022
Antwoord van BLUNT Umbrellas UK
Hello Michael, thanks for your feedback. Glad to hear about your positive experience with us.
Best Regards,
Team Blunt
My first metro umbrella
My first metro umbrella, previously used 2 classic. Nice umbrella, a little bit large in size, but signature quality.
21 september 2022
Antwoord van BLUNT Umbrellas UK
Hello Max,
Thank you for your feedback. We hope you enjoy using your new metro as much as your classics previously.
Best Regards,
Team Blunt
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