Ordered 3 of the same oversized T's. Two were XXL the third was absolutely a small or extra small. was not an XXL. Tried to email and nothing. Just exchanged online and now cannot seem to find out... Toon meer
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The product looks cheap and definitely not as described. Way too small. Also, if I have to pay for international shipping it will not be worth it. Already paid AUD$89 and will never buy anything fr... Toon meer
This company sells really bad clothing. The clothes are nothing like they look on their website. Terrible fabric, bad sizing. They don’t do full refunds, so you’re stuck buying another piece of cra... Toon meer
If there was a -5, that would be the rating I would give. How dare this company not accept refunds and only give store credit. This should’ve been the first red flag. Other item never came even though... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Boho Beach Hut specializes in boho-chic apparel that captures the essence of effortless, free-spirited style. From flowy dresses and skirts to breezy blouses, stylish shorts, and unique jewelry, we offer a wide range of pieces designed for the modern bohemian. As the leading online destination for bohemian fashion, Boho Beach Hut is your go-to for beautifully crafted, on-trend clothing that exudes charm and individuality.
Contactgegevens
5245 Vista Blvd Suite 167, 89436, Sparks, Verenigde Staten
- 855-246-2646
- Support@BohoBeachHut.com
- bohobeachhut.com
1,4
Zeer slecht
660 reviews
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Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 7% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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No stars is more appropriate
No stars is more appropriate. Junk quality, and sizing is WAY off. Can only return for store credit, if you pay for your own shipping. Scam store. Im aware that you can return an item for store credit within 45 days. I didn't want anything. Your response is over 4 months late.
18 september 2024
Review zonder uitnodiging
Antwoord van Boho Beach Hut
Dear Jody,
Thank you for sharing your experience with us. We’re truly sorry to hear that our products and services did not meet your expectations. Providing quality items and a positive shopping experience is very important to us, and we regret that you were dissatisfied.
We wanted to clarify that our return policy allows customers to return items for store credit within 45 days of delivery. Unfortunately, it appears your order is now past the 45-day return period. However, had the return been initiated within the policy timeframe, we would have gladly accepted it in accordance with our return guidelines.
Regarding your concerns about sizing and product quality, we take your feedback seriously and will forward this to our team for review. If you’d like to discuss your specific order further or explore potential solutions, please feel free to reach out to us at Support@BohoBeachHut.com.
Thank you for bringing this to our attention. Your feedback helps us grow and improve, and we appreciate the opportunity to address your concerns.
Best regards,
Customer Support
The Boho Beach Hut Team
Don’t do it!
My dress didn’t fit right and they wouldn’t give me my money back. I paid to send the dress back and decided I guess I would try something else but unfortunately the items came and the quality is terrible and the 3 dresses have an odd smell. This stuff is from China and I’m not wasting anymore money buying from them. The quality is terrible for the price I paid. Please don’t waste your money!
13 september 2024
Review zonder uitnodiging
Antwoord van Boho Beach Hut
Dear Lynley,
Thank you for sharing your experience with us. We’re very sorry to hear that the items you received did not meet your expectations in terms of fit, quality, or overall satisfaction. This is not the experience we strive to provide, and we regret any inconvenience caused.
We understand your frustration with our return policy, which offers store credit instead of refunds. While this policy is outlined on our website, we recognize that it may not align with everyone’s preferences. Additionally, your comments about the quality and odor of the dresses have been noted, and we will share this feedback with our team to address these concerns and improve product standards.
Your input is valuable to us as we continually work to enhance our offerings and customer experience. Thank you for bringing this to our attention.
Best regards,
The Boho Beach Hut Team
Awful quality
Awful quality! Can't return for a refund, only for store credit but there's literally nothing that you can buy there that would be acceptable. Fabric is cheap, thin and see-through, threads sticking out. Poor fit, I wear size S, ordered an M and it was still small. Don't buy
14 september 2024
Review zonder uitnodiging
Antwoord van Boho Beach Hut
Dear Katya,
Thank you for sharing your feedback. We’re sorry to hear that the item you received did not meet your expectations regarding quality and fit. Unfortunately, we are unable to look into your specific order because you did not respond to our request for additional information, such as your order details. Without this, we cannot verify your purchase or address your concerns effectively.
We aim to ensure all items meet our quality standards and provide clear sizing guidance through our size charts. Your feedback is valuable to us, and we will use it to review and improve our offerings.
If you decide to provide your order details, we’d be happy to investigate the matter further.
Best regards,
The Boho Beach Hut Team
Cheap Chinese junk with a sucker punch…
Cheap Chinese junk with a sucker punch of no return, just store credit. Boo-Hoo is more like it.
14 september 2024
Review zonder uitnodiging
Antwoord van Boho Beach Hut
Dear Leigh,
Thank you for sharing your experience. We’re sorry to hear that you were dissatisfied with your purchase and our return policy. Unfortunately, we are unable to look into your specific order because you did not respond to our request for additional information, such as your order details. Without this, we are unable to verify your purchase or address your concerns.
We strive to provide transparency about our policies, including offering store credit for returns. Your feedback is important to us, and we will review it carefully to improve both our products and customer experience.
If you would like us to investigate this further, please provide your order information, and we’d be happy to assist you.
Best regards,
The Boho Beach Hut Team
Buyers beware
Buyers beware! this is a horrible site. overpriced and poor quality clothes. i never received a order number and i need to have it to return the clothing AND i have to pay to return AND they don’t give money back only credit! I am so disappointed that i did not do my research .
7 september 2024
Review zonder uitnodiging
Antwoord van Boho Beach Hut
Dear Deana,
Thank you for sharing your feedback. We’re sorry to hear about your dissatisfaction with your experience. Unfortunately, we are unable to look into your specific concerns because you did not provide the requested order information. Without this, we are unable to verify your purchase or assist you with your return.
Our return policy, which provides store credit, is outlined on our website, and we encourage customers to retain their order confirmation emails for reference. We understand how frustrating this situation has been for you and appreciate your feedback as it helps us improve.
If you can provide your order details, we would be happy to assist you further.
Best regards,
The Boho Beach Hut Team
Worst Quality/ No refunds
The quality for a $45 dress is like a $5 Shein dress, no returns! Only store credit and you need to ship it back by yourself at your expense! Worst experience ever.
6 september 2024
Review zonder uitnodiging
Antwoord van Boho Beach Hut
Dear Oksana,
Thank you for sharing your feedback. We’re truly sorry to hear that your experience with our dress and return policy did not meet your expectations. Providing quality products and a positive shopping experience is very important to us, and we regret that you were dissatisfied.
We want to clarify that our return policy, which is outlined on our website, allows for store credit on returned items, with shipping costs covered by the customer. While we understand that this policy may not meet everyone’s preferences, we strive to ensure transparency and are continually reviewing our policies to better serve our customers.
Regarding your concerns about the dress quality, we take this feedback seriously and will share it with our team for review. Your satisfaction is important to us, and if you’d like to discuss this further or explore possible resolutions, please don’t hesitate to contact us at Support@BohoBeachHut.com.
Thank you for bringing this to our attention. Your feedback is invaluable in helping us improve, and we appreciate the opportunity to address your concerns.
Best regards,
Customer Support
The Boho Beach Hut Team
The item I received is no where close…
The item I received is no where close to the photo or description on the website and the return policy is complicated and not even worth the hassle, nor would I want any kind of store credit from this company. The cheapest garbage from China you can imagine.
1 september 2024
Review zonder uitnodiging
Antwoord van Boho Beach Hut
Dear Naiomi,
Thank you for sharing your feedback. We’re sorry to hear that the item you received did not match the photo or description on our website and that our return policy did not meet your expectations. We understand your frustration and regret that your experience with us has been disappointing.
Your feedback regarding the quality and the return process is important to us, and we will review it with our team to identify areas where we can improve both our products and customer experience.
Thank you for bringing this to our attention, and we apologize for any inconvenience caused.
Best regards,
The Boho Beach Hut Team
Terrible
Terrible. Everything. The fabric, the fit, the feel, quality. Do not order from here!!! The pictures are not the product you’re getting!
28 augustus 2024
Review zonder uitnodiging
Antwoord van Boho Beach Hut
Dear Wendy,
Thank you for sharing your experience. We’re sorry to hear that the items you received did not meet your expectations regarding fabric, fit, and quality. Unfortunately, we are unable to look into your specific concerns because you did not respond to our request for additional information, such as your order details. Without this, we are unable to verify your purchase or address your concerns effectively.
We strive to provide accurate product descriptions and images on our website, and we take feedback like yours seriously as we continuously work to improve. If you choose to provide your order details, we would be happy to review the matter further.
Best regards,
The Boho Beach Hut Team
THE CHEAPEST UGLIES FABRIC EVER! DON'T BUY
This company is able to produce the best looking clothes esp. the fabric and then when you get it, it is crappy, thin, low quality etc. I paid to return my poor quality clothes only to receive more poor quality clothes. They will NOT let you return for your money. You must rebuy something. I tried several times not to exchange but please save your money. This china based company will not work with you and will just take your money and make you pay shipping to return and then make you take more junky clothes. Never again.
8 juli 2024
Review zonder uitnodiging
Antwoord van Boho Beach Hut
Dear Pamala,
Thank you for sharing your experience. We’re sorry to hear that the quality of the items you received did not meet your expectations and that our return policy caused frustration. This is not the experience we aim to provide, and we deeply regret any disappointment caused.
Our return policy, which offers store credit, is outlined on our website, but we understand that this may not align with everyone’s preferences. We appreciate your feedback and will use it to review and improve our processes, including ensuring clearer communication and higher quality standards for our products.
If you have any additional concerns or would like to discuss your experience further, please feel free to reach out. Your feedback is valuable to us as we work to improve.
Best regards,
The Boho Beach Hut Team
The clothes are SO CHEAP and you cannot…
The clothes are SO CHEAP and you cannot get a refund, only a store credit, for more cheaply made junk. Super disappointed.
14 augustus 2024
Review zonder uitnodiging
Antwoord van Boho Beach Hut
Dear Shauna,
Thank you for sharing your feedback. We’re sorry to hear that the items you received did not meet your expectations in terms of quality and that our return policy was not what you anticipated.
Our return policy, which offers store credit, is outlined on our website, but we understand that it may not align with everyone’s preferences. Your feedback regarding product quality is important to us, and we will share your comments with our team as we strive to improve both our products and customer experience.
We regret the disappointment caused and appreciate your input as we work to better serve our customers.
Best regards,
The Boho Beach Hut Team
The fabric of the dress is very cheap…
The fabric of the dress is very cheap and polyester looking not cotton and they don't offer refunds -- I don't need a store credit - very cheap looking dress - and it doesn't breath -- I won't ever order from here again.
21 augustus 2024
Review zonder uitnodiging
Antwoord van Boho Beach Hut
Dear Ilyssa,
Thank you for sharing your feedback. We’re sorry to hear that the fabric and quality of the dress did not meet your expectations and that our return policy was not what you anticipated. Unfortunately, we are unable to look into your specific concerns because you did not respond to our request for additional information, such as your order details. Without this, we cannot verify your purchase or provide a resolution.
Our return policy, which offers store credit, is outlined on our website. We understand that this may not suit every customer’s needs, and we appreciate your feedback as it helps us improve.
If you would like to provide further details, we’d be happy to review your case.
Best regards,
The Boho Beach Hut Team
Whimsical Dress
I purchased this dress in both the rose pink and green color. The dress is a whimsical and punk rock all at the same time. You can dress this little dress up or down, flip flops, sandals, espedrills, booties, kitten heels, stappy heels or combat boots....you got this!
16 augustus 2024
Review zonder uitnodiging
Antwoord van Boho Beach Hut
Dear Livi!
Wow, thank you for such an incredible review! We’re absolutely delighted to hear how much you love your dresses in both rose pink and green. Your description of them as “whimsical and punk rock” is spot on, and we love how versatile you’ve made them sound.
Your styling ideas are fabulous—flip flops, kitten heels, combat boots—such creativity! It’s customers like you who inspire us to keep curating unique and versatile pieces for everyone’s wardrobe.
If you ever need assistance or have any questions, feel free to reach out to us at Support@BohoBeachHut.com. We’re always here to help.
Thank you again for your kind words, and we look forward to seeing what amazing looks you create next!
Warm regards,
Customer Support
The Boho Beach Hut Team
Does not look the same.
The two items I ordered did not look like the picture on the model. I am disappointed. I wanted to return the items, but I would only get store credit. I am not going to buy anything else from them.
15 augustus 2024
Review zonder uitnodiging
Antwoord van Boho Beach Hut
Dear RA,
Thank you for sharing your feedback. We’re sorry to hear that the items you received did not meet your expectations or match the images on our website. Unfortunately, we are unable to look into your specific order because you did not respond to our request for additional information, such as your order details. Without this, we cannot verify your purchase or address your concerns fully.
Our return policy, which provides store credit, is outlined on our website. We understand that this may not suit everyone’s preferences, and we apologize for any inconvenience this has caused. Your feedback is valuable and helps us improve the quality of our products and services.
Best regards,
The Boho Beach Hut Team
Awful quality
Awful quality, terrible return policy. Wish I knew it was a scam before I bought. The quality was terrible, why would I want to use credit to buy more?
13 augustus 2024
Review zonder uitnodiging
Antwoord van Boho Beach Hut
Dear Kate,
Thank you for sharing your feedback with us. We’re truly sorry to hear about your disappointment with the quality of your purchase and our return policy. Your experience is not what we aim to provide, and we’d like the opportunity to address your concerns.
We understand that receiving store credit may not feel ideal if the item didn’t meet your expectations, and we appreciate your honest input. Our return policy is outlined to provide clarity, but we’re always working to improve based on customer feedback like yours.
Please reach out to us at Support@BohoBeachHut.com so we can better understand the issue and explore a resolution. We want to ensure every customer feels valued and confident shopping with us.
Thank you for giving us the chance to make things right.
Best regards,
The Boho Beach Hut Team
Bad refund policy
I recieved a dress that I didnt like and went to return it, however, in fine print it says returns are only issued in store credit. What kind of online retailer only issues store credit? That's something you do when you are at an actual store, and you get to try stuff on. That's a terrible policy, and clearlt meant to scam people. Will not be shopping here again
4 augustus 2024
Review zonder uitnodiging
Antwoord van Boho Beach Hut
Dear JT,
Thank you for sharing your feedback. We’re sorry to hear that the dress you received did not meet your expectations and that our return policy caused frustration. Unfortunately, we are unable to look into your specific concerns because you did not respond to our request for additional information, such as your order details. Without this, we cannot verify your purchase or provide further assistance.
Our return policy, which provides store credit, is clearly outlined on our website. We understand that this policy may not meet everyone’s preferences, and we regret any inconvenience this has caused. Your feedback is valuable to us as we continue to improve our processes and customer experience.
Best regards,
The Boho Beach Hut Team
This is a scam
This is a scam! I wish I would have done my research before shopping here :(
Issue number one: If dollar store would sell dresses, boho dresses should sell there. The color is entirely different from the pictures, the fabric is cheap and, the dresses do not even have tags!
The return policy is basically non existing, on top that you have to pay for shipping to return their junk, they only issue store credit (what a joke!) Like you want more of their garbage.
1 augustus 2024
Review zonder uitnodiging
Antwoord van Boho Beach Hut
Dear Rayo,
Thank you for sharing your experience. We’re sorry to hear that the items you received did not meet your expectations and that our return policy caused disappointment. Unfortunately, we are unable to look into your specific concerns because you did not respond to our request for additional information, such as your order details. Without this, we cannot verify your purchase or provide further assistance.
Our return policy, which offers store credit, is clearly stated on our website. We understand that this may not align with everyone’s preferences, and we regret any frustration this has caused. Your feedback is important to us, and we will use it to evaluate and improve our products and services.
Best regards,
The Boho Beach Hut Team
Terrible quality
Terrible quality, VERY misleading images and website photos. Spent $45 on a dress with completely paper thin material that you can see straight through and cheaply constructed. Looks like a home economics project. Wouldn’t have spent $10 on the thing had I seen it in a market alley store. So disappointed.
2 augustus 2024
Review zonder uitnodiging
Antwoord van Boho Beach Hut
Dear Amanda,
Thank you for sharing your feedback. We’re truly sorry to hear that the quality of the dress did not meet your expectations and that the product differed from the images on our website. We understand how disappointing this experience must have been for you, especially given the price.
Your comments regarding the material and construction are important to us, and we will share this feedback with our team to review and improve both our product descriptions and quality standards.
We value your input as it helps us work toward providing better experiences for our customers in the future.
Best regards,
The Boho Beach Hut Team
Deceptive photo and description
ordered a dress that specifically read "mini" The photo also depicted this dress in mini. I'm not extremely tall at 5'4, however this dress came to my mid calf and was also huge in a size small. I misread return policy as I thought only sale items could not be returned for refund. Only a credit allowed. Why would I risk another deceptive description? Having the dress altered to wear. NEVER AGAIN
19 juli 2024
Review zonder uitnodiging
Antwoord van Boho Beach Hut
Dear Kim,
Thank you for sharing your experience. We’re sorry to hear that the dress you ordered did not meet your expectations regarding fit and length, and that our return policy was disappointing. Unfortunately, we are unable to look into your specific order because you did not respond to our request for additional information, such as your order details. Without this, we are unable to verify your purchase or provide further assistance.
Our return policy, which offers store credit, is clearly outlined on our website. We understand that this may not align with your expectations, and we regret any inconvenience this has caused. Your feedback about product descriptions and sizing will be reviewed as we work to improve the accuracy of our listings and our overall customer experience.
Best regards,
The Boho Beach Hut Team
The quality is awful
The quality is awful. Don’t waste your money. The return policy is an absolute joke. I plan on pursuing this further from a regulatory compliance standpoint. This brand lacks any ethics.
25 juli 2024
Review zonder uitnodiging
Antwoord van Boho Beach Hut
Dear Erin,
Thank you for sharing your experience. We’re sorry to hear that you were dissatisfied with the quality of the item you received and found our return policy disappointing. Unfortunately, we are unable to look into your specific concerns because you did not respond to our request for additional information, such as your order details. Without this, we cannot verify your purchase or address your concerns further.
Our return policy, which offers store credit, is outlined on our website. We understand that this may not meet everyone’s preferences, and we regret any frustration this has caused. Your feedback is important to us, and we will use it to review and improve both our products and policies.
Best regards,
The Boho Beach Hut Team
The worst
The worst! Terrible quality and even worse customer service. They don’t allow returns for a refund just store credit. What a scam!
22 juli 2024
Review zonder uitnodiging
Antwoord van Boho Beach Hut
Dear Nancy,
Thank you for sharing your experience. We’re sorry to hear that you were dissatisfied with the quality of the item you received and our return policy. However, our records show that your order was refunded in full on August 5, 2024.
We strive to provide clear communication about our return policy, which is outlined on our website, and to resolve customer concerns promptly. Your feedback is valuable to us and helps us improve both our products and customer experience.
If you have any further questions or concerns, please don’t hesitate to reach out.
Best regards,
The Boho Beach Hut Team
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