Boiler Breakdowns Reviews 398

I am very impressed by this company. Their engineer Ivo did a fantastic job installing new Honeywell thermostat/programmer. And he was very polite and explained all the things very well. Their customer support staff (I am not sure of ladies on the phone) were very cooperative. Connor (Manager) also was very helpful answering all the questions I had. Thanks for a great experience.

Turn up a bit late but Clean well done job. Helpful company price could be cheaper with loyalty bonus

Lovely staff, very prompt and good service!

Don't even bother booking a boiler service. They keep on canceling and rescheduling appointments. You are not a priority as you see. It is not the first year it is happening we faced the same problem last year. Completely unreliable. Good luck

Engineer was very polite and professional, highly recommend!

Conner, who fitted a replacement boiler for me was great - punctual and friendly, and very good at his work. There was a temporary problem with a leak but Conner managed to sort that out very quickly and fully, I was lucky I had him doing this job.

I was pleased with my service from Boiler Breakdowns and would use them again.

Completed a boiler service with gas safety report, and electrical work with EICR.
Very efficient, extremely helpful and reliable.
Extremely happy with everything that they have done and will be using them in the future.

Engineer came out quickly to respond to the leak. Identified that it came from the machine rather than the pipes around it. Fast professional service

We were very happy with the service provided by Boiler Breakdowns / Plumb London. The customer service was excellent from start to finish: our appointment was booked promptly and communication about the visit was great. Our engineer was professional, knowledgeable and efficient. Would highly recommend.

As ever, plumb London have provided an excellent service. I have used the company for several years and they have always proven to be reliable and efficient. I would not hesitate to recommend them.

Hot Water Cylinder servicing - In general positive experience was easy and straightforward experience. Easy to book and accept card payments. The plumber Wes was good as well did a fine job.

Very friendly and trustworthy engineer. Came on time and explained what he was doing so I felt very comfortable. Would definitely use again!

The engineer arrived on time. Was polite and helpful. Explained everything to me - great service!

Excelent!! Great job, perfect on time and very profesional. People working on the line reservation as well very polite and profesional. Not too expensive

I was surprised to receive the reply from Boiler Breakdowns that I was rude and abusive to their engineer. They obviously using this as an excuse not to do the job and if a 6ft plus engineer is in fear of a 5.5ft 70year old then he is obviously in the wrong job. The company is unprofessional. The engineer also lied. He stated he was going to phone Valient to get the part numbers but never returned and obviously did not phone anyone except his office to complain about an old lady who wanted her boiler mended.

These guys are very good. Daisy and Isabella made sure all was well organized, and communicated frequently and on time. Andrew the engineer was very experienced and gave good advice. We used Boiler Breakdowns to replace our boiler and cylinder 2 years ago, and having their regular support is so much better than the service the large corporations provide. All in all a very responsive and professional service. Thanks again.

New gas combi boiler fitted yesterday. Excellent work and done in a speedy way. Adam was very professional.

Great service - engineer gave advice about my boiler and serviced it efficiently. I would certainly recommend.