Boiler Breakdowns Reviews 398

Boiler Breakdowns team were really helpful, in particular Adam the engineer who went above and beyond to try and resolve issues I had with the freeholder to get installation signed off. Installation was quick and tidy but thorough, and he explained things really clearly, from how it was being installed to how to use the controls. Certification came through fine also. Happy to recommend.

I had a new boiler fitted. It was an expense I could do without but in all honesty it's the best money I have spent on the house. The cost was made easier to swallow by the exceptional service I received. The engineer who fitted the boiler was so friendly, professional, polite and respectful. I was visited initially by Mo who had the same quality. The boiler is great. Researching the cost of new boilers/fitting, the price was a fair price. I would definitely recommend this company from my own experience.

Really smooth, no complaints

Last minute cancellation on a gas safety certificate. Not answering the telephone. Unprofessional.

I had a fault on my boiler as a result of a poorly conducted Annual Gas service by carried out another company.
Adam the engineer who turned up promptly was helpful honest and resolved the fault swiftly- top fella!

We have used the service twice, first for emergency boiler breakdown and second for installation of NEST. In both cases arranging the booking was quick and easy. The engineer was helpful and courteous did both jobs very efficiently and tidily. Would definitely recommend

Good professional job. Very prompt and thorough although a bit pricey but overall very satisfied with the level of work. Would highly recommend.

Our boiler broke down and BoilerBreakdowns were very helpful in advising and resourcing our boiler of choice. They came to give a diagnosis visit for a quote, free of charge and offered to schedule a repair promptly. Overall we had a very excellent service at a good price.

Thorough, effective and efficient service

I am happy and so is my tenant with the annual boiler service and gas safety checks by Boiler Breakdowns.

RIP OFF COWBOYS
DON'T USE!! Called out for my daughter's faulty boiler = £225. Didn't really diagnose accurately. 2 X valves = £500 ! ! = £775 STILL GOT FAULT. Mum+ 2 kids freezing with no hot water, I am on pension RIPPED OFF.
B E W A R E. Connor at office says "we get bad reviews all the time" "What do you expect us to do about it."

If I could I wouldn’t even give one star. Do not trust this company they will rip you off. I came to them with a loud exploding boiler & they replaced valves leading me to believe this would sort the issue. £850 later (I’ve since found out that was well pricy to replace valves) & my boiler is still banging. Then then advised me to get a new boiler & prepared me a quote. They said it was my fault that I assumed the valves would sort the problem. Basically the engineer was inexperienced, he came to see the problem but found another problem. I’m a single mum with 2 kids in Dec with no heating or hot water & no more money. Conner did not care, he was rude & arrogant & said he didn’t care if I gave them a bad review as they get bad reviews everyday. AVOID AVOID AVOID

Boiler Breakdowns have provided an excellent service on my heating system.

Amazing response. Staff were friendly and kept us informed. Would highly recommend. Thankyou.

As a landlord I felt the service was very good. The only quibble I have is on the day of the appt the engineer kept calling me when the appt was arranged direct with my tenant. I was away at the time and didn’t have any reception. So it created a bit of back and forth.

Good service from start to finish. Cleared all mess from site. Explained what was happening during process.

I had to check my boiler for annual service; competent staff, kind and I didn`t have to wait for the intervention; they also released a detailed and clear report about the service done.