Bókun, a Tripadvisor company Reviews 

314
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Today Inzamam from the Bokun support Team helped me perfectly to solve my problem, support case 00383063. He could handle all steps guiding me through 2 platforms fluently and finally we solved the pr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The system is quite rigid and admin tasks are set up in a way you have double handle things a lot, which wastes time and energy. This review is solely down to the fact that there is no straight... Toon meer

Beoordeeld met 5 van de 5 sterren

Working with Aryan at Bokun was an absolute pleasure .He went above and beyond to help me get everything set up .Aryan is highly professional ,quick to respond ,and possesses deep technical expertise... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I just started using Bokun. Tried many other services before and since I have "outside the box needs" none of them could solve my problems. Bokun takes time to set up and optimize, but that's the thin... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Softwarebedrijf
  2. ook in
  3. Reisbureau
  4. Touroperator

Geschreven door het bedrijf

Bókun powers the world’s experiences - helping operators and resellers to manage the ‘how’ behind their ‘wow.’ Book, manage, and grow in one place, so you can deliver unforgettable moments while Bókun handles the details. Connect instantly to thousands of OTAs, resellers, and suppliers, automate admin, and put bookings on autopilot. No drama, just results. One solution, global reach. Built in Iceland, trusted worldwide, part of Tripadvisor.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

314 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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4,1

Alle reviews

(314)

31 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Bokun support

Bokun support, goes above and beyond. You don’t feel like you are dealing with support, but true business partners. You get a sense they are vested interests in your success.

2 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Perfection

It is the best I’ve seen in terms of professionalism. The best service, and even preventive care for any potential issues that might arise in the future. Thank you once again for the flawless collaboration."

Let me know if you'd like any further adjustments!

31 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great jobh…

My experience was great dealing with the agent Shadab he was awesome helping me with my problem, he was very patient with me thanks Shadab for your help

30 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fast & Professional answers for new set-up

We are looking to start a new small touring business and wanted to find some software to manage inventory etc. We had some questions on the suitability of this product which were easily and promptly answered. When we are ready we will take up the product.

30 januari 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Livechat was very helpful

Livechat was very helpful, and the telephonic communication also. Contact with support was very quick. As a tiny note, I would like a slightly better quality of the call, I could not hear very clear sometimes.

28 januari 2025
Review zonder uitnodiging
Logo Bókun, a Tripadvisor company

Antwoord van Bókun, a Tripadvisor company

Hello Nikos, Thanks for sharing your feedback about our support team and appreciate our fast service!
Regarding the telephony system, we continuously monitor our calls and optimize the connection stream whenever needed. However, call quality can sometimes be affected by factors such as the receiver's location and local network providers.
If you experience any further issues, please let us know—we’re always here to help!
Many thanks, Fabio - Bókun Support Team.

Beoordeeld met 5 van de 5 sterren

A game changer when it comes to managing your bookings

At Iriza Tours (Rwanda)
We’ve been using Bokun for over three months now, and it has been a game-changer for managing our bookings. The platform is efficient, user-friendly, and has significantly improved our booking process. I can already see a positive difference in our business. I highly recommend Bokun to anyone looking for a reliable and effective booking management solution!

1 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Tanmay is helped us a lot.

Tanmay is helped us a lot.
We connected our products to Google Things to do because of him. Thanks for everything again.

22 januari 2025
Review zonder uitnodiging
Logo Bókun, a Tripadvisor company

Antwoord van Bókun, a Tripadvisor company

Hello, Thanks for sharing your feedback. It is great to see your appreciation and mention how valuable was the help from one of our advisors. We will share your words with them.
You are welcome to contact us anytime if you still need support.
Many thanks, Fabio - Bókun Support Team

Beoordeeld met 4 van de 5 sterren

Incredible customer service

Very powerful tool. The UI can be complex and overwhelming, but they make up for it with incredible customer service, where customer service agents spend time to create personalized instructions for you to solve your issue. Great service!

21 januari 2025
Review zonder uitnodiging
Logo Bókun, a Tripadvisor company

Antwoord van Bókun, a Tripadvisor company

Hi Kári, Thanks for sharing your feedback. It is great to see your appreciation and mention how valuable was the help from one of our advisors. We are working to improve the UI and make it easier where possible.
Many thanks, Fabio - Bókun Support Team

Beoordeeld met 5 van de 5 sterren

Rizwan and Harsh were very helpful and…

Rizwan and Harsh were very helpful and patient with my many questions whether on writing or by call, all was clear and helpful, thank you guys

19 januari 2025
Review zonder uitnodiging
Logo Bókun, a Tripadvisor company

Antwoord van Bókun, a Tripadvisor company

Hi Firas, Thanks for sharing your feedback. We are happy to see your appreciation of our services and will share it with the team members!
You are welcome to contact us anytime if you still need support.
Many thanks, Fabio - Bókun Support Team

Beoordeeld met 5 van de 5 sterren

The support was great despite being on…

The support was great despite being on a sunday, helpful, patient, problem fixing
Just top notch

19 januari 2025
Review zonder uitnodiging
Logo Bókun, a Tripadvisor company

Antwoord van Bókun, a Tripadvisor company

Hello Rui! Thanks for sharing your feedback. We are happy to see your appreciation of our services.
Many thanks, Fabio - Bókun Support Team.

Beoordeeld met 5 van de 5 sterren

The help Service of Bokun…

The help service of Bokun is just extraordinary.
Great professionals and they really look forward to help you with any querie you have. Very happy , thank you

16 januari 2025
Review zonder uitnodiging
Logo Bókun, a Tripadvisor company

Antwoord van Bókun, a Tripadvisor company

Hello! Thanks for sharing your feedback. We are happy to see your appreciation of our services and fantastic Support Team.
Many thanks, Fabio - Bókun Support Team.

Beoordeeld met 5 van de 5 sterren

I am always happy to leave a review for…

I am always happy to leave a review for anything better than a good experience, but none more than this time. I entered into the (Aman S.) chat with confusion and stress, and within an efficient period of time closed the conversation with solutions to every question, plus recommendations for things I didn't know to ask about. Grateful for excellence.

14 januari 2025
Review zonder uitnodiging
Logo Bókun, a Tripadvisor company

Antwoord van Bókun, a Tripadvisor company

Hello Ozzie! Thanks for sharing your feedback. We are happy to see your appreciation of our services and to one of our Support Team members.
Many thanks, Fabio - Bókun Support Team.

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