Very happy with new frames. I found the website the easiest to navigate especially since my prints were not a standard size and I found other companies difficult to calculate with mount sizes etc. Bol... Toon meer
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Lees wat reviewers zeggen
Brilliant company had a made to measure frame just perfect. Well packaged arrived a day earlier than expected. Good price,.Really good qualuty .Highly recommend would use again
I really love this company. I ordered a frame a couple of years ago from Amazon. It was beautiful and so many visitors have commented on what a nice aperture it is and the ‘collect moments not things’... Toon meer
I ordered a wooden frame and the mitre joint cuts didn't align (i.e. gapped). Despite a number of emails and calls - I've had no response - *** DO NOT USE ***!! Update: I've now received the a R... Toon meer
Bedrijf heeft geantwoord
Contactgegevens
1 Bensham Street, NE35 9LN, Boldon, Verenigd Koninkrijk
- sales@boldonframing.co.uk
- boldonframing.co.uk
4,4
Uitstekend
374 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 16% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great product
Great product, quality finish securely wrapped perfect timing for delivery
Gold star ⭐
Pete
28 januari 2025
I will certainly use again
Easy website to use.
Good price.
Quick delivery.
Good selection of frames.
I will use again.
28 januari 2025
Just what we wanted
Good quality and well packed in a very large box. Communication was perfect and delivered on time looks great on the wall
3 januari 2025
Multi phot frame for 4x4 photos
Really pleased with multi frame.Although it states budget range it looks far more expensive than it actually was.Delivery was quick and packaged with care.Thankyou
3 januari 2025
Quick delivery
Ordered some frames very last minute for Christmas. Delivery was quick, everything carefully wrapped (and packaged well in cardboard, no bubble wrap!), tracking information provided automatically. Happy to recommend and will use again. Thank you 🙏
20 december 2024
Review zonder uitnodiging
A lovely frame
A lovely frame, great colour, brilliant construction and delivery was prompt. Thanks and I would recommend to anyone.
28 november 2024
All round excellent experience
Price, delivery and product all first class, thank you, I will use you again for sure!
29 november 2024
Excellent service with good postage.
Excellent service with good postage.
I had looked all over the web for some picture frames with a wide frame.
Boldon Picture Framing came up best for price, and quality.
I received the frames within 3 days of placing my order.
What more can you ask for, great price, good quality and fast delivery, very rare to get all 3 these days!!!!!!
Thank you for a job well done
27 november 2024
Really well packaged and so pleased…
Really well packaged and so pleased with the frame, a lovely note also accompanied it which was a really nice touch.
27 november 2024
Great place to purchase frames
Very helpful guide to navigate exactly what size needed and good selection of frames to choose from to match existing frames. Prompt delivery, reasonable prices. Couldn't ask for anything more!
27 november 2024
Poor Customer Service
I ordered a wooden frame and the mitre joint cuts didn't align (i.e. gapped). Despite a number of emails and calls - I've had no response - *** DO NOT USE ***!!
Update: I've now received the a Returns Label - But this was only following my Trustpilot posting!
Update 2: Following Boldon's last update checked my spam & hadn't received any messages until this morning (which seems to have been triggered by posting on Trustpilot). My previous emails of the 4th & 12th & phone call today went unanswered!
4 november 2024
Review zonder uitnodiging
Antwoord van Boldon Picture Framing
We are very sorry that the frame arrived damaged, we have messaged you multiple times and sent a prepaid returns label. Please check your junk email so that we can help you.
Following the update, as we said previously we sent multiple replies and the prepaid returns label was sent twice. We look forward to receiving the frame so that the issue can be resolved.
Heritage Walnut frames ...
Ordered a further 2 photo frames after being so impressed with the 1st two I ordered which are now on a wall. Unfortunately, Royal Mail didn't handle with care even though 'Fragile' tape was wrapped all round the package. After opening, I found damage to both. I immediately informed Boldon Framing sending photos of the damage. Without hesitation, Yvonne kindly offered to send replacement frames which have now been received. Would definitely order again. Quick from ordering to delivery. Fantastic customer service and rapid response to any queries.
Thank you Boldon 😊
28 oktober 2024
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