Bollington Insurance  Reviews 416

Really simple process, Elise sorted out the renewal quickly and got me a reduction in price. Excellent.

Very helpful and everything well explained.

Very pleased with the service compent staff good price

Provided a quote and followed up a few days later, then reduced their price to gain my business.

I have my trade policy through Bollington since last year .I have renewed my policy through Bollington and it was so easy and they offered me very good deal as well
Thank you so much
Pleasure to do business with Bollington

Been with this company for many years always a good price . customer service is excellent 👌 very easy to deal with would highly recommend them.

Super efficient service dealing with April who made everything simple and was very punctual returning calls etc.
Many thanks
Paul

On renewal of my house insurance, I advised that I would staying in the house overnight, due to building work. So my insurance premium was tripled, which I accept. The the house was burgled while I was staying there. But when I made a claim, it took 2 weeks to get any sort of response, which was that I wasn't covered, apparently, paying 3 times the standard premium only gets you fire and water damage, not theft. This was never pointed out to me nor discussed. So no settlement is being made and no phonecalls being returned. So my advice is never to use this company, they are quick to take payment and will avoid payment at any cost.

Bollington insurance is a very good company I enjoyed being with them for the last year thank you very much Michael Walsh

Excellent all round service, staff very helpful.

Very professional

Dealt with Sam, perfect with everything. Constantly chased me for details and answers. Cannot fault at all from beginning to end. Great service
Thank you

Really good quotes and easy to deal with 5 stars

Went out of their way to find a policy for me and tweak it to suit, efficient and easy to deal with - thank you everyone

Really helpful and patient on the phone, fast, professional and friendly service, Thank you!

Pretty disappointed with my recent renewal experience. Firstly I was sent another customers policy docs by mistake and when I pointed it out I just got an email with no text sending me a bunch of attachments with no explanation. Then on completing renewal had a couple of changes to policy wording and have emailed twice and no reply as of yet. I’ve paid my premium for the year so feel a bit disregarded. Apart from that no major complaints- not had to claim or anything yet.

Not entirely sure where to start with the one. Bollingtons is the old Ashgrove insurance. And were something else before that. Been with them for years but wasn't massively impressed with the recent insurance deal on my property.

In essence they dropped me an email 2-3 days before the renewal and then a letter shortly after saying IT DOES NOT AUTOMATICALLY RENEW etc etc to put the frightners on. Suffice to say it worked and I parted with £530 for a years insurance on a 3 bed semi in south wales.

Nothing 'wrong' by the letter of business here (hence the three star review) but I was a little sad to see this tactic being employed by Bollington. It didn't happen under Ashgrove or the company before that.

Will likely be shopping around from here onwards unfortunately.

As always, Jim Knight was fantastic. He was very thorough, professional and most importantly, honest. We have been with Bollinton for 3 years now and I cannot leave a review without mentioning Angela Abbott who in my opinion is the backbone of the company. She seems to be awake 24 hours a day and nothing is ever to much trouble. These two are total industry professionals. 10/10