Bonzah.com Reviews 

888
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Now that Allianz Travel Insurance has partnered with at least two rental agencies and no longer insures a rental for a 24-hour period (times how many 24-hour periods a vehicle is rented), Bonzah.com,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Easy to use website. As much car insurance cover as you want within minutes. Real people to talk to if you have questions. Very customer-focussed. I've used them several times when my rental car co... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

They DO pay, but from my experience it takes a while. I rented a car from Hertz and the windshield cracked. Cost to repair was around $200. Hertz wanted immediate payment, so I paid out of pocket. How... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

A bus hit a rented car. The investigation has been going on for 3 months and there is no information or answers. I will advise my clients to contact SURE insurance agency. Do not deal with these guys.... Toon meer

Bedrijfsgegevens

  1. Autoverhuur
  2. ook in
  3. Aansprakelijkheidsverzekeringsmaatschappij
  4. Busverhuurbedrijf
  5. Carpoolplek
  6. Reisbureau
  7. Reisverzekeringsmaatschappij

Informatie afkomstig van verschillende externe bronnen

[bon-zah] adjective: "That Covered Feeling” Our mission is to helps more and more Americans access an affordable alternative to the rental car giants insurance rip off. Primary damage coverage is up to $35,000 with zero deductible (CDW) and starting from $7.99 / day, Supplemental Liability Insurance (SLI) covering up to $1 Million aggregate from $11.90 / day and Primary Liability up to the state minimum. Comprehensive! Buy instantly online!


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

888 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

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(888)

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Beoordeeld met 5 van de 5 sterren

Happy

Enterprise didn’t give me a hard time for this insurance

20 oktober 2022
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Antwoord van Bonzah.com

Hello Loretta, thanks for the review! Glad it was a smooth process for you with Enterprise. Bonzah is licensed in every US state and is valid with all licensed rental car companies.

Safe travels!
Bonzah Team

Beoordeeld met 5 van de 5 sterren

Addison lewis

Didn’t need to use insurance but was very simple process apply for the insurance thank you

17 oktober 2022
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Antwoord van Bonzah.com

Hello Addison, thanks so much for the review! Glad to hear everything was very simple.

Safe travels!
Bonzah Team

Beoordeeld met 3 van de 5 sterren

The insurance selections and pricing…

The insurance selections and pricing are fair and not to be used for luxury or exotic rental cars. The mobile app is not well put together as it doesn’t take the longer newer long form confirmation numbers

27 augustus 2022
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Antwoord van Bonzah.com

Hello Ronel, thanks for the review - we appreciate the feedback. Yes, unfortunately we don't cover luxury or exotic rental cars at this stage, given the insurances we offer are to cover standard vehicles only. We are likely to add new coverage to luxury cars next year e.g. EVs etc though the insurance for more expensive cars will obviously cost more than the current policies do.

Hope that clarifies.

Safe travels!
Bonzah Team

Beoordeeld met 5 van de 5 sterren

I found easy access to insurance for a…

I found easy access to insurance for a four-day car rental. Thankfully I did not have to file a claim so did not have that experience to comment about. Thanks for the service you provide!

4 oktober 2022
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Antwoord van Bonzah.com

Thank you Mary for the detailed review! Glad the process was easy to access and that your trip was a safe one!

Safe travels!
Bonzah Team

Beoordeeld met 5 van de 5 sterren

Bonzah is my favorite

Bonzah is my favorite ! I use it every time I rent a car
Best price and options
Thanks

27 september 2022
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Antwoord van Bonzah.com

Hello Abdullah, thanks so much for the kind review! We're so glad you are able to easily make the purchase and that the rental car insurance plans are affordable!

Safe travels!
Bonzah Team

Beoordeeld met 5 van de 5 sterren

feeling secure

I felt safe during my last car rental knowing Bonzah had my back just in case anything happened

26 september 2022
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Antwoord van Bonzah.com

Hello Joseph, thanks so much for the kind review! We're so glad you are able to easily make the purchase and that the rental car insurance plans are affordable!

Safe travels!
Bonzah Team

Beoordeeld met 5 van de 5 sterren

Good hassle free rental car insurance

Good hassle free rental car insurance. Saved me allot of money, and very responsive to questions.

4 oktober 2022
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Antwoord van Bonzah.com

J Okoro - thank you for the review! Glad to hear you were able to save some money on insurance!

Safe travels!
Bonzah Team

Beoordeeld met 3 van de 5 sterren

Actual limits lower

I bought supplementary liability insurance. The limit while buying was much higher, but once the paper was issued I realized that this is just the maximum limit. But the actual limits are much smaller (per person/ per incident…)
Thats why i felt misled/ mis informed.

23 september 2022
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Antwoord van Bonzah.com

Hello Yash - thanks for the message. Yes buying just the SLI is not a good idea, because "supplemental" means "additional insurance".

For example we recommend that people who don't have their on liability insurance, that they purchase the RCLI (Renters Contingent Liability Insurance) give this coverage covers the state minimum liability require e.g. in California the limit is $35K.

When you buy just SLI that means that you are going to be responsible for the state minimum e.g. up to $35K. The SLI only starts to cover you from $35K up to the aggregate of $1M.

We do lay that out pretty clearly on the quote page, though we understand if you are purchase these type of insurances for the first time, it could be a bit confusing.

Just to confirm - when it come to liability insurance we always recommend buying RCLI at least, then if you want extra coverage then buy SLI.

Safe travels!
Bonzah Team

Beoordeeld met 5 van de 5 sterren

Easy to use

Easy to use. No phone, but very responsive to emails. Way cheaper than rental car rates.

2 oktober 2022
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Antwoord van Bonzah.com

Hi Ted - thanks for the review! Glad you were able to access affordable rental insurance! We don't promote phone calls generally, given a phone call can be 2-3x more expensive than the insurance itself. That allows us to keep the insurance policies at a reasonable price compared to the big rental companies.

Safe travels!
Bonzah Team

Beoordeeld met 5 van de 5 sterren

I was absolutely pleased with using…

I was absolutely pleased with using Bonzah. Prompt and courteous customer service. Thank you!

16 september 2022
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Antwoord van Bonzah.com

Hello Crystal, thanks so much for the review! Glad to hear the customer service met your needs!

Safe travels!
Bonzah Team

Beoordeeld met 5 van de 5 sterren

Fast reliable and on the go

Fast reliable and on the go! Get you some Bonzah insurance when your in need of quick insurance. I love them and definitely will be my next insurance for all my rentals !!! Thank you Bonzah you came In handy at my most shortest time !

16 september 2022
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Antwoord van Bonzah.com

Hello Michelle, thanks so much for the detailed review! Glad your trip worked out and that you had peace of mind!

Safe travels!
Bonzah Team

Beoordeeld met 4 van de 5 sterren

Make policies more understandable

Here is the issue I have with explaination/understanding of coverages from Bonzah. Per rep's: RCLI, will only cover non Bonzah policy hold aka the other persons vehicle damage and injuries that were involved in accident with Bonzah RCLI policy holder. RCLI, does NOT cover body damages or injuries to Bonzah policy holders Rental vehicle.
In order to have body damages repaired for the Bonzah policy holder rental vehicle, the Bonzah policy hold would have to also purchase CDW, which will then cover all body damages/repaired to the Bonzah policy holder rental car, as well as RCLI policy.
Unfortunately, most of the people who purchase Bonzah are not aware that the RCLI will NOT cover damages to their rental vehicle. Most ppl, see that the 1st word in RCLI is 'Rental', therefore they are lead to believe that their rental vehicle body damages will be fully covered/repaired under the RCLI policy, and that the other vehicle involved in accident repairs/body damages/injuries will be covered too (if Bonzah policy hold is at fault).
I suggest a more easier understand of what is or is not covered on both RCLI and CDW policy explainations. It should be clear as to which vehicle(s) are covered and which will not covered. Car insurance declarations page overviews of policy provided by your insurance company is not understandable to those that are not familiar with insurance policies and don't ask the correct questions.

7 september 2022
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Antwoord van Bonzah.com

Hello Lidia, thanks so much for taking the time to make a detailed review of Bonzah! Most insurance companies only offer rental car damage insurance e.g. Allianz and RoamRight. But the problem with their insurance is that the renter cannot drive locally to where they live - those companies will not make a payout if you have an accident within 100 miles of your home. We're non-owners and therefore rent often - and now on the Bonzah website we can rent locally and around the country.

Therefore the big difference we bring to the market is nuance to the insurance offered. For example if you used a credit card to cover for damage insurance that saves you money! But if you don't have your own liability insurance (which many renters don't) now they can cover that risk via Renters Contingent Liability which covers the required state minimum liability coverage in every US state.

On top of that we offer renters supplemental liability insurance which covers them beyond the state minimum requirement e.g. in California state minimum is $35K for liability - but if the renter has an accident with higher damage to other people and property, then they have up to $1M aggregate of liability coverage. We also offer PAI (personal accident insurance given many renters don't have health insurance)

Granted though that when people use us for the first time it may be a little confusing given the nuances of the policy - that why we include relevant link on the quote page where people can see what coverage may apply to their unique situation.

Thanks again for sharing your valid thoughts! We appreciate you.

Safe travels!
Bonzah Team

Beoordeeld met 5 van de 5 sterren

Positive experience

My experience with Bonzah was positive, since the website is really clear and easy to use. I also had a problem with the payment and at the moment of the renting because I was not sure that I was covered as a second driver, so I wrote to the website and a really nice employee, Steve, answered to everything and quickly.

10 september 2022
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Antwoord van Bonzah.com

Thank you Virginia for the review! Glad you found the website to be clear and easy to use.

Safe travels!
Bonzah Team

Beoordeeld met 5 van de 5 sterren

Great company

Great company, will definitely recommend. I had no issues with them. Although I didn’t have to make any claims, the purchase process and customer service was great.

12 september 2022
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Antwoord van Bonzah.com

Hello Adrian, thanks for the detailed review! Glad to hear your rental went well, and not accident took place. If you every do make a claim we try to make it quick and straight forward.

Safe travels!
Bonzah Team

Beoordeeld met 5 van de 5 sterren

perfect experience

Everything was great, perfectly convenient

31 augustus 2022
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Antwoord van Bonzah.com

Hello Anastasiia, thanks so much for the enthusiastic review! We're so glad everything worked out.

Safe travels!
Bonzah Team

Beoordeeld met 5 van de 5 sterren

Great customer service. Super-fast insurance cover.

Easy to use website. As much car insurance cover as you want within minutes.
Real people to talk to if you have questions.
Very customer-focussed.
I've used them several times when my rental car company doesn't offer insurance.

7 september 2022
Logo Bonzah.com

Antwoord van Bonzah.com

Thanks for the detailed review! We're so glad you find the process easy to purchase.

Safe travels!
Bonzah Team

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