Bookaparty Reviews 558

TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

From walking in the door we were made very welcome by all involved. The smiling lady took our details and informed us where to go, what to do and when. The whole experience was the same, well organi... Toon meer

Beoordeeld met 5 van de 5 sterren

I recently took part in this cocktail-making class and it was a brilliant experience from start to finish. The team put so much effort into making it enjoyable, engaging, and well organised. The i... Toon meer

Beoordeeld met 5 van de 5 sterren

Great service ! Great Food !Great staff ! Never left with a empty glass ! Beautiful setting on the beach front cant recommend enough. Perfect for my daughters Hen Party !

Beoordeeld met 1 van de 5 sterren

Dangerous unsafe RIP off from start to finish. Pick up is city centre but we were We were taken many miles out of town to a wilderness dirt track road outside the city limits and not around the city... Toon meer

Bedrijfsgegevens

  1. Reisbureau
  2. Kaartverkoper voor evenementen
  3. Online marktplaats

Geschreven door het bedrijf

We're the ultimate party booking platform, connecting customers with thousands of great value, top quality venues, activities and experiences. Celebrate any and every special occasion, with the people that matter to you.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

558 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Had a fantastic party

Had a fantastic party. Everything was perfect. Everyone had a great time. Thank you

15 december 2023
Review zonder uitnodiging
Logo Bookaparty

Antwoord van Bookaparty

Thank you for taking the time to leave us a 5-star review. We're very pleased to hear you enjoyed your party!

Best wishes,
Danielle & The Fizzbox Team

Beoordeeld met 5 van de 5 sterren

Great Disco Party Night

Our guests had a great party night at the Doubletree by Hilton Glasgow! Food was tasty, drinks packages were great and the music brilliant to keep us up dancing all night!

9 december 2023
Review zonder uitnodiging
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Antwoord van Bookaparty

Hey Kirsty,

Thank you so much for taking the time to leave us a wonderful review!

We're so pleased to hear you had a great time at Doubletree by Hilton Glasgow.

Best wishes,
Danielle & The Fizzbox Team

Beoordeeld met 5 van de 5 sterren

Great evening

Great evening, Great location, Food was excellent, Great atmosphere, Very well organised.

1 december 2023
Review zonder uitnodiging
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Antwoord van Bookaparty

Thank you for the wonderful 5-star review!

Best wishes,
Danielle & The Fizzbox Team

Beoordeeld met 5 van de 5 sterren

Great service and communication from…

Great service and communication from booking! The actual night was fantastic, laughed from start to finish, all the staff were fab, will definitely be booking again in the future

2 december 2023
Review zonder uitnodiging
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Antwoord van Bookaparty

Hey Melanie,

Thank you for taking the time to leave us such wonderful feedback.

We're so pleased to hear you had a great booking experience.

We hope to see you on our marketplace again soon.

Best wishes,
Danielle & The Fizzbox Team

Beoordeeld met 5 van de 5 sterren

A brilliant festive party night

A brilliant night! The venue was beautifully decorated, food was great and the staff and service amazing! I would definitely recommend to anyone.

24 november 2023
Review zonder uitnodiging
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Antwoord van Bookaparty

Thank you for taking the time to leave us a wonderful review! Your feedback is very valuable to us.

Best wishes,
Danielle & The Fizzbox Team

Beoordeeld met 5 van de 5 sterren

Hen do fun!

We attended as a group of 8 for a hen do of all ages, not knowing what to expect. We had the best day! Our host was so accommodating and changed the date for us, he had us laughing the whole way and put anyone feeling the nerves at ease. It was something totally different to the usual drinking all day in Benidorm - highly recommend anyone trying this out!

2 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A lovely birthday afternoon tea

I booked afternoon tea on the Bistro Bus in Edinburgh for my birthday with my husband while in Edinburgh for a long weekend and had a fantastic time.

The afternoon tea complete with prosecco was lovely and Anya the host was great at pointing at some points of interest along the way and also organising singing happy birthday to me and a couple of other guests. They were to provide extra tea and coffee.

I did try and get my leg up to the driving seat but was unable but the driver took a lovely instagrammable-worthy photo of me in front of the bus.

A lovely afternoon.

19 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic experience - highly recommended!

I reserved a "CSI murder mystery" with the company called Purple Tiger Management for our team building experience and it did not disappoint.
Everything, from the first contact with the company, the payment, to the meeting at the premises, went smoothly and without any problems. The experience itself was fantastic, very well prepared and brilliantly executed. Our team had a great time and the overall feedback was amazing.
I can recommend them in a heart bit and I will definitely use them in the future for similar events.
Well done to the team and thank you again for a fantastic experience.

15 november 2023
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

communications after the booking are poor

Good for booking, but communications after the booking are poor. All we want is an VAT receipt, but this doesn't seem possible.
The website and paperwork tells you to phone a number. The recorded message tells you to send in an email.
The automated response to the email refers you back to the website.

15 november 2023
Review zonder uitnodiging
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Antwoord van Bookaparty

Hello Peter,

Thank you for taking the time to leave your review. We welcome all customer feedback as this provides valuable insight into the service that we offer on our marketplace.

At Fizzbox, we take pride in being an online marketplace that seamlessly connects customers with experience providers.

Unfortunately, as the VAT contract is directly between customers and providers we are unable to provide you with a VAT invoice ourselves.

However, upon receiving your email this afternoon, I promptly reached out to the relevant provider and requested them to send you a VAT invoice at their earliest convenience.

We are continuously looking for ways to improve our services therefore, please be assured that we have taken your feedback onboard regarding our auto-response email and voicemail over the phone.

Should you have any further enquiries or if there's anything else I can assist you with, please do not hesitate to let me know.

Best regards,
Danielle & The Fizzbox Team

Beoordeeld met 5 van de 5 sterren

Hen do experience

Had an amazing time. I booked the retro sports day for my daughters hen party. We all joined in and had an absolute brilliant time. There was plenty of laughs and giggles the whole time.

28 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I would 100% recommend Fizzbox

I used Fizzbox for booking a Cocktail Master Class for my sisters 50th Birthday.
It was super easy to use and I would 100% use you again.
Nothing was too much trouble and communication was quick and easy. Thank you

28 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fabulous

We had a fabulous day with Robin and Val. The murder mystery was something different and great fun. Could not recommend it enough.

28 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A brilliant event from start to finish

A brilliant event from start to finish. Easy to book and adjust numbers, kept up to date between the booking and the event and the 2 ladies that entertained us were just hilarious 😂 we had the best time!

21 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Day went by smoothly and great and all…

Day went by smoothly and great and all of the staff were kind and friendly and willing to answer any questions

16 oktober 2023
Review zonder uitnodiging
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Antwoord van Bookaparty

Hey Brandan,

Thank you for much for your wonderful feedback!

We hope to see you again soon.

Best wishes,
Danielle & The Fizzbox Team

Beoordeeld met 5 van de 5 sterren

FANTASTIC

From booking to the day to leaving it was perfect. Would definately book through you again. Excellent experience

7 oktober 2023
Review zonder uitnodiging
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Antwoord van Bookaparty

Dear Dawn,

Thank you so much for your wonderful feedback about Fizzbox!

We hope to see you on the marketplace again soon.

Best wishes,
Danielle & The Fizzbox Team

Beoordeeld met 5 van de 5 sterren

I used fizzbox to book an escape room…

I used fizzbox to book an escape room for me and my partner and I had no issues using the website, the staff were helpful with which escape room would be best as it is difficult to find ones designed for just two people. Lovely customer service and really quick responses. Would definitely recommend if you’re looking to book an event :) (shoutout to Danielle who was most helpful)

7 oktober 2023
Review zonder uitnodiging
Logo Bookaparty

Antwoord van Bookaparty

Thank you for your wonderful review, Lily!

Best wishes,
The Fizzbox Team

Beoordeeld met 5 van de 5 sterren

Fab place

Had a great night here, venue was great , great music slightly too loud as when eating dinner unable to talk as we could not hear each other, dinner lovely, cocktail making great fun, host Alex was fab very kind, fun and great host, would definitely recommend to anybody for a great night out

30 september 2023
Review zonder uitnodiging
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Antwoord van Bookaparty

Dear Claire,

Thank you so much for your lovely feedback!

We hope to see you on the marketplace again soon.

Best wishes,
Danielle & The Fizzbox Team

Beoordeeld met 5 van de 5 sterren

Fantastic experience!

I booked cocktail making in Edinburgh for a hen party and it was absolutely fantastic! Great value for money, amazing cocktail host and all around fantastic experience! Would recommend to anyone!

23 september 2023
Review zonder uitnodiging
Logo Bookaparty

Antwoord van Bookaparty

Thank you so much for your lovely review, Lucy!

We're so pleased to hear you had a great time at your Cocktail class.

Best wishes,
Danielle & The Fizzbox Team

Beoordeeld met 1 van de 5 sterren

Very disappointing experience

Booked the Spice Girls dance class for a hen do and paid £25 p/p..
1. The teacher was half an hour late
2. It was a replacement teacher however we weren’t made aware of this and had no contact details for them. When we tried ringing multiple times on the number for the teacher we thought we were having, we kept getting a message saying the phone was not accepting calls so we just had to wait in a village hall and hope someone turned up, whilst trying to make sure we didn’t seem stressed to the bride to be, which this was a surprise for
3. Replacement teacher didn’t seem to know the dance all that well..
4. Because the teacher was so late, we had to cut the class short as we had another activity booked so didn’t get the full amount of time we paid for
5. The teacher took a video and said she would send to us.. no sign of this
6. We have tried to contact VIP squad multiple times to complain and there is no response, therefore leaving us no choice but to write a review here, with Fizzbox hosting this supplier on their website to book from.
I would recommend they remove the option to book with VIP Squad from their website as they are not an appropriate company to book a hen do activity through.

Overall not a great experience and would not recommend booking.

16 september 2023
Review zonder uitnodiging
Logo Bookaparty

Antwoord van Bookaparty

Dear Rebecca,

Thank you for taking the time to share your review. We appreciate receiving feedback from our customers as it helps us improve the experiences and suppliers we feature on our marketplace.

I would like to apologise for the disappointment you encountered during your Spice Girls Dance Class with VIP Squad. We were genuinely very surprised and disappointed to read your feedback, as it is the first time we have received negative comments about VIP Squad.

Please note that Fizzbox is a listing site and booking platform that connects customers with experience providers. We do not directly provide the experiences or arrange itineraries as that responsibility lies with the respective providers.

With regards to the video, I can see that VIP Squad has reached out to you via your Fizzbox booking to request your email address for sending the video. If you could kindly log into your account and provide them with your email, I am confident they will promptly send you the video.

I have already forwarded your concerns to the provider this morning, urging them to thoroughly investigate the matter and reach out to you for a resolution. If there is anything else I can assist you with, please feel free to contact me directly at info@fizzbox.com.

At Fizzbox, we genuinely value all feedback as we strive to provide exceptional experiences by only the best providers on our website. Once again, I extend my sincere apologies that your experience did not meet your expectations.

Thank you again for bringing this to our attention.

Best regards,
Danielle and The Fizzbox Team

Beoordeeld met 5 van de 5 sterren

One of the best life experiences I have…

One of the best life experiences I have had. Such a wonderful day out full of cite seeing and great laughter. Would 100% recommend for a Hen party. Would do it again

9 september 2023
Review zonder uitnodiging
Logo Bookaparty

Antwoord van Bookaparty

Thank you very much for your feedback, Katalin!

We're so pleased to hear you had a great time.

Best wishes,
Danielle & The Fizzbox Team

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