I was made to FALL IN THIS SCAM by this company. Their agents pretending as VICTOR, STEVE promised me round trip fare for 1945 GBP all inclusive and later sending me mails saying this was ju... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I had to make changes to my flight and the cost was more expensive than i had originally planned but Danny was always available and responded efficiently with each request. The price did go up with ea... Toon meer
AVOID, SCAM, issued an email saying I would not be charged until confirmation, I thought this was weird so I looked them up and saw they were a scam, when I called to acknowledge I do not confirm they... Toon meer
My husband booked flight with this scam company. And after paying the initial full amount of £1375- single ticket to India, received another email from them saying he needs to pay £1900 more as th... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Booknfly, is a leading travel company operating under the brand Flycation LTD we are ATOL-protected and registered travel company, We are committed to delivering seamless and memorable travel experiences to our customers worldwide.
Contactgegevens
167-169 Great Portland Street 5th Floor, , W1W 5PF, London , Verenigd Koninkrijk
- 02034235500
- support@booknfly.co.uk
- booknfly.co.uk
1,8
Slecht
159 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very reliable and trustable experiences
Jake is a star to find you, the right flying ticket. He is a very responsive, exactly listen to your need and absolutely comprehensive. I can only recommend. Jake can really be trusted
10 oktober 2023
Review zonder uitnodiging
Antwoord van Booknfly
Dear Julien,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Best Regards,
Team Booknfly
Great service!
Great service!
I had an automated response after booking my tickets to say that there was no longer availability for the dates I wanted to travel. Simon was fantastic and sorted all issues out ! Thanks Simon!!
12 oktober 2023
Review zonder uitnodiging
Antwoord van Booknfly
Dear Kevin,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Best Regards,
Team Booknfly
Thank you Jake for a 5 star experience…
Thank you Jake for a 5 star experience will always tell friends and family amd from now on will use you for my 3 holiday a year bookings
5 oktober 2023
Review zonder uitnodiging
Antwoord van Booknfly
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Team,
BooknFLy
Simon was extremely helpful
Simon was extremely helpful and got me a better deal for my flights.
5 oktober 2023
Review zonder uitnodiging
Antwoord van Booknfly
Dear Jake,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Team,
BooknFLy
Blake provided a first class service
Blake provided a first class service. He found the perfect flight at a very competitive price. He responded to our questions quickly and issued the documents without delay. I recommend Blake and Booknfly to anyone looking for flying services.
23 september 2023
Review zonder uitnodiging
Antwoord van Booknfly
Dear David,
Thank you for taking your valuable time to write this review about your experience with us.
We thank you for your generous compliments. Your encouraging words will certainly help to strengthen the conviction and motivation of our staff.
We hope to see you again!
Team,
BooknFLy
They seemed to work at my needs however…
They seemed to work at my needs however I didn't quite get what I wanted for the price I wanted to pay but the compromise seems to be a good result overall.
16 september 2023
Review zonder uitnodiging
Antwoord van Booknfly
Dear Mike,
We really appreciate you for taking out the time and sharing your kind review. It is indeed a delight to learn that you received the required assistance from our travel consultant. This time we missed a 5 Star but will definitely work on it and will provide you the best service in future.
Do render us other opportunities to assist you again in your future travels.
Team,
BooknFLy
Personal attention and good suggestions…
Personal attention and good suggestions made it all very easy.
13 september 2023
Review zonder uitnodiging
Antwoord van Booknfly
Dear Kamey,
Thank you for taking your valuable time to write this review about your experience with us.
We thank you for your compliments. Your encouraging words will definitely help, support and build confidence to our staff.
We hope to see you again!
Team,
BooknFly
Excellent customer service from Simon
Excellent customer service from Simon. He helped and ensure I got better deal for my ticket. My electronic ticket arrived on time.
7 september 2023
Review zonder uitnodiging
Antwoord van Booknfly
Dear Kamey,
Thank you for trusting us and showing your confidence in us for your travel plans. We strive to provide our customers not only the best deal, but also good post-sales services. We ensure you of our availability to attend to you at all times.
Team,
BooknFLy
Excellent service with best price
Excellent service with best price. Will recommend friends and family
6 september 2023
Review zonder uitnodiging
Antwoord van Booknfly
Dear Davis,
Thank you for taking your valuable time to write this review about your experience with us.
We thank you for your compliments. Your encouraging words will definitely help, support and build confidence to our staff.
We hope to see you again!
Team,
BooknFly
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.