It was good but the reason for 4 stars was bc Cleon was deceitful. He never disclose that I was paying for refund protection. I asked multiple times if I had to cancel for any reason will I receive a... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The company makes it super easy to book hotels, gives a clear and concise description on what you can do in the town you’re staying, and will find great deals for you and your family! 10/10 I would re... Toon meer
Jorge completely mishandled our booking request. We asked for a pet-friendly room in Parry Sound, Ontario, repeating and confirming our destination several times. When we checked the email confirmatio... Toon meer
Cleon, was extremely professional and informative. The entire process felt completely smooth. Even when there was a slight transaction issue, he was already taking care of it and gave live feedback as... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
BookOnline is an independent travel network with access to rooms in thousands of hotels and approximately 200 countries worldwide. Our goal is to help you find the best value in travel accommodations online for destinations around the world. We offer locations in over 200 countries as well as thousands of great properties here in the United States of America. BookOnline is focused on bringing our customers the most current and relevant results for their hotel needs. We do this by investing in technology and systems to create a better buying process in a secure environment. We have developed an intuitive web design for multiple devices that hopefully aids in your ability to find the information you need and book the property at your convenience. This technology also allows us to create dynamic results for our advertising which in turn allows us to show you the most relevant results for your search. The end result is you find the property you are looking for with the minimal number of clicks and zoom right through into the checkout on your phone, tablet, or computer. Enjoy Book Online and all that we offer. We hope to add to our list of growing happy customers.
Contactgegevens
728 West Ave, 32927, Cocoa, Verenigde Staten
- 18552295934
- contact@bookonline.com
- bookonline.com
4,1
Goed
14K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very kind and answered all the…
Very kind and answered all the questions I had
9 juli 2026
Review zonder uitnodiging
Did not like the Ai experience
Did not like the Ai experience. It felt weird and fake. I hesitated to actually book the hotel but did it anyway.
The interaction isnt authentic, so if it’s a rating for experience there really isn’t one. People call to speak with someone rather than a robotic voiced version of online booking.
9 juli 2026
Review zonder uitnodiging
I’m impatient
I’m impatient, waiting for the confirmation to come through
9 juli 2026
Review zonder uitnodiging
Good enough
9 juli 2026
Review zonder uitnodiging
From start of call I expressed the room…
From start of call I expressed the room was for 2 adults and 2 dogs. She booked room without confirmation that dogs were on reservation and said she did not need to. We’ve been denied in the past because of this. She told me it was too late she already confirmed reservation. No refund no cancellation but can’t confirm we will be accepted either. Told me I didn’t ask her to put dogs on reservation. I reminded her it was the first thing I said. Waiting on hold for 23 minutes and counting after first transfer was a robot unable to help
9 juli 2026
Review zonder uitnodiging
The fees were very high
The fees were very high, especially for a Hilton Rewards member. Im one and done with them.
9 juli 2026
Review zonder uitnodiging
Very easy and anxious to come and…
Very easy and anxious to come and celebrate my grandsons graduation!
9 juli 2026
Review zonder uitnodiging
Booking Process
9 juli 2026
Review zonder uitnodiging
Everything went well
9 juli 2026
Review zonder uitnodiging
Price gouging
I tried to book a stay at the Hyatt Regency in Boston. Thankfully, having taken my card details and gone through verification, the site said the payment had been declined, which my bank advised be was untrue, so I called the hotel to book directly, discovering that the price quoted by BookOnline was several thousand dollars higher than the hotels' own price.
3 juli 2026
Review zonder uitnodiging
number of guests input was confusing
number of guests input was confusing, ended up booking double the number of guests so am sitting on hold right now trying to correct it with a CSR.
9 juli 2026
Review zonder uitnodiging
It was easy
It was easy, It was difficult trying to reserve a room thru the website
9 juli 2026
Review zonder uitnodiging
good options for room type
good options for room type, fast response on website.
9 juli 2026
Review zonder uitnodiging
Cleon
Cleon, was extremely professional and informative. The entire process felt completely smooth. Even when there was a slight transaction issue, he was already taking care of it and gave live feedback as it was being resolved. Last, but not last, he actively listened throughout this process and congratulated my fiance and I on our engagement before e ended the call. Thanks again!
9 juli 2026
Review zonder uitnodiging
Double charged my credit card!
Charged my credit card twice for the same reservation. Refused to refund the one charge. I’m out $1000. ALWAYS book directly with the hotel. These online booking sites are sketchy.
9 juli 2026
Review zonder uitnodiging
Very easy to book
9 juli 2026
Review zonder uitnodiging
It was nice and easy but now I need to…
It was nice and easy but now I need to cancel this booking, please
9 juli 2026
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.