Booksibreaks Reviews 

189
TrustScore 4 uit 5

4,0

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Beoordeeld met 4 van de 5 sterren

The staff and all the associated personell were extremely professional, and could not have helped us enough. The location of the Hotel was easy to find and the check in system was so simple. The rooms... Toon meer

Beoordeeld met 1 van de 5 sterren

Made the mistake of buying from this company. Haven't even had a chance to use the product before they started harassing me to buy more. Almost 100 calls, even when I advised them I was out of the c... Toon meer

Beoordeeld met 5 van de 5 sterren

We went to Karma Lake of Menteith for 4 nights in late October with our dog.. Beautiful Deluxe suite overlooking serene lake.. Staff went above & beyond giving us a warm welcome.. Continental breakfas... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The hotel was lovely & historic & we had a spacious room. The continental breakfast was perfect as well as evening meals. Prosecco on arrival was nice touch and the staff were polite. Only niggles:... Toon meer


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

189 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 25% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,0

Alle reviews

(189)

19 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Informative Call and Pulled All The Stops Out!

The caller was very pleasant and did not pressurise me at all. He called back when he said he would. He then appreciated that this booking was for a very special occasion (70th Birthday) and was pulling all the stops out.

13 juni 2024
Review zonder uitnodiging
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Antwoord van Booksibreaks

Thank you for your feedback - we really appreciate you taking the time to do this.

Beoordeeld met 3 van de 5 sterren

Rooms dated bar no one about

Rooms dated bar no one about

23 september 2024
Review zonder uitnodiging
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Antwoord van Booksibreaks

Thank you for your review, we will pass on your comments to the Hotel Management team, in order to improve the experience going forward.

Beoordeeld met 5 van de 5 sterren

The room was spacious with an amazing…

The room was spacious with an amazing view. We did have one of the two better rooms, which made it all the better. Staff were friendly and very helpful. Breakfast was plentiful and of a good standard.

28 september 2024
Review zonder uitnodiging
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Antwoord van Booksibreaks

Thank you so much for your review - we are glad that you enjoyed your stay.

Beoordeeld met 5 van de 5 sterren

Not too good to be true.

Had a great, quiet week in Bavaria with booksi. Wonderful staff, lovely location a short walk from the lake.
Excellent breakfast.
Outstanding value.
So impressed I have bought 4 weeks for the next year with books.

16 september 2024
Review zonder uitnodiging
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Antwoord van Booksibreaks

Thank you for taking time to give this review, we are very pleased to hear that you enjoyed your break, and that you had such a good time.

Beoordeeld met 4 van de 5 sterren

Short break

Great staff , quiet location ,excellent food .
Ticked all the boxes for a retreat

5 september 2024
Review zonder uitnodiging
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Antwoord van Booksibreaks

Thank you for your review - we are pleased that you enjoyed your stay.

Beoordeeld met 5 van de 5 sterren

Staff amazing.View incredible.

31 augustus 2024
Review zonder uitnodiging
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Antwoord van Booksibreaks

Thank you for your review - we will ensure the staff receive this praise - glad you enjoyed your stay.

Beoordeeld met 5 van de 5 sterren

Lovely mini break

Was very sceptical when I first got a call from Bookski Breaks and was unsure whether to book.

Glad we did decide to go ahead and for £200 for four nights including breakfast it was a bargain. We did undertake the sales meeting we had agreed to but didn’t feel under any pressure and Ruben couldn't have been nicer.

18 augustus 2024
Review zonder uitnodiging
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Antwoord van Booksibreaks

Thank you, we are so happy to receive this feedback, and and pleased that we were able to exceed your initial expectations.

Beoordeeld met 5 van de 5 sterren

Hotel room was like royalty staff was…

Hotel room was like royalty staff was very friendly and helpful would highly recommend this great stay to friends and family best service I have ever received

19 augustus 2024
Review zonder uitnodiging
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Antwoord van Booksibreaks

Thank you for such a glowing review, it is always heart-warming to hear this sort of feedback - so glad you enjoyed your break.

Beoordeeld met 5 van de 5 sterren

Karma Bavaria through Booksi

We recently spent a week in Karma Bavaria, and had an amazing time! Booksi are a trustworthy site, we stayed well informed all the way through, and our experience with Karma exceeded our expectations. Highly recommended!

18 augustus 2024
Review zonder uitnodiging
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Antwoord van Booksibreaks

Thank you! Customer satisfaction is extremely important to us, and this review shows that we are keeping our standards high. So glad you enjoyed your break.

Beoordeeld met 4 van de 5 sterren

Very pleasant staff and welcoming on…

Very pleasant staff and welcoming on arrival accommodation was in a beautiful area room was of a standard level but that was because we were not members overall a lovely stay.

12 augustus 2024
Review zonder uitnodiging
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Antwoord van Booksibreaks

Thank you for your honest review, we are glad to hear you enjoyed your break, we are always looking for ways to improve and will take your comments re the 'standard' room onboard.

Beoordeeld met 5 van de 5 sterren

First class service! Customer focused.

I dislike pushy sales people, Booksibreaks are the opposite. They listened to my needs, concerns and helped find the right hotel, dates and even cheapest flights for my holiday. Really first class service.

4 augustus 2024
Review zonder uitnodiging
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Antwoord van Booksibreaks

Thank you for your comments, it is very much appreciated by our whole team, who do strive to provide the best options to meet our clients' needs.

Beoordeeld met 5 van de 5 sterren

Trustful and efficient

Bookssibreaks offerd us a wonderful offer for a holiday in Scotland. Very happy with the hotel standards, amazing food, brilliant customer service. The whole process was quick and smooth, we definitely recommend them.

1 augustus 2024
Review zonder uitnodiging
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Antwoord van Booksibreaks

Thank you so much for your review, very happy to hear how much you enjoyed your break and that you would recommend us too.

Beoordeeld met 4 van de 5 sterren

The setting was amazing

The setting was amazing
We found the staff and even neighbours we interacted with very friendly

7 augustus 2024
Review zonder uitnodiging
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Antwoord van Booksibreaks

Thank you for your review - it sounds like you really enjoyed your break, which is the most important thing for us.

Beoordeeld met 5 van de 5 sterren

Very helpful very nice hotel

Very helpful, very polite
The hotel was so nice and friendly always clean, when asked a question they had or would get an answer as soon as possible.
We highly recommend the Karma experience and would love to try again in a year or two.

31 juli 2024
Review zonder uitnodiging
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Antwoord van Booksibreaks

Thank you for your review - we are glad that your break was enjoyable.

Beoordeeld met 5 van de 5 sterren

Nothing was too much

Just come back from the Karma Salford Hall using Booksibreaks. We were a little nervous at first as didnt know what to expect but we took a gamble and it certainly paid off. The hotel was lovely, maybe a little old for our liking but it gave that vibe of history.
The staff at Booksibreaks were 2nd to none and helped us right from the get go, even helping out with the small things.
All in all we had a wonderful experience when we werent expecting alot.

28 juni 2024
Review zonder uitnodiging
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Antwoord van Booksibreaks

Thank you for your honest review! We are very happy to have exceeded your expectations.

Beoordeeld met 1 van de 5 sterren

Follow up

As before this company does not even have the decency to contact you back to try and resolve our complaint?

10 juli 2024
Review zonder uitnodiging
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Antwoord van Booksibreaks

Apologies for the delay in replying to this - please could you call us on the free phone number 0800 1026750 and we will try to assist you.

Beoordeeld met 4 van de 5 sterren

Excellent Friendly Customer Services

Excellent Friendly Customer Services, the booking staff where very helpful and clear on the type of break we booked. They came over as honest and genuinly wanted to help up book. We have not been to the hotel yet but the booking process was Excellent.

26 juni 2024
Review zonder uitnodiging
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Antwoord van Booksibreaks

Thank you for your review - its good to know you were happy with our process.

Beoordeeld met 5 van de 5 sterren

Booksi BOOK IT

Booksi BOOK IT

fantastic service all round. phones are answered timeously , staff are knowledagle and professional. Kirsten went over and beyond with dealing with our hotel, and we thank you and your team !

25 juni 2024
Review zonder uitnodiging
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Antwoord van Booksibreaks

Thank you for taking the time to write this- your review means a great deal to us.

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