Boon Brokers Reviews 

I have found Lucinda at Boon Brokers to be an excellent guide in helping me with my equity release, very helpful, very knowledgeable, great to work with and very quick at responding to emails, phone calls and managing everything to do with organising it.
I strongly recommend anyone thinking about equity release to talk to Lucinda, you won't be disappointed.

Excellent service from Lee Arbon for dealing with our house insurance, he was fast and efficient and found us a good deal, a lot better than our previous insurance. Highly recommended.

I cannot thank the Boon Brokers team enough for their help; we have used them since we brought our first house in 2019 and will continue to use them for years to come. Lucinda is always extremely helpful, but this time around she went above and beyond to help us through a remortgage and land split process which without her expertise, guidance and infinite amount of patience we absolutely would not have been able to achieve. We always recommend Boon Brokers and will continue to do so for years to come.

The services provided were fantastic! I would strongly recommend Boon Brokers. Thanks to Lucinda Robinson who was very helpful.

Lee from Boon Brokers was great at helping us finds new home insurance policy that was a great price and covered everything we needed for both contents and business use. Lee was very understanding when I couldn’t make phone calls due to a newborn and managed to help us through email only and it really helped! Thank you.
We love boon brokers for both insurance and mortgage renewals and would highly recommend

Lucinda was our contact, she provided promptly with the information needed and answered all queries we had.
Would recommend on the service we have been provided with.

I've always had great experience dealing with Boon Brokers and my latest experience with Lucinda has been fantastic. She was always quick to respond to emails and helped get a great deal on a remortgage - thank you!

I would highly recommend Boon Brokers. Lucinda Robinson is very helpful, prompt to answer questions and explain the different options available for my remortgage. Would not hesitate to recommend.

From start to finish, Boon Brokers make the daunting task of finding and securing the right mortgage easy, simple to follow, seamless and quick.
Their communication is excellent, they deal with queries quickly and guided me through from my first enquiry to the final mortgage offer. I would highly recommend them.

Professional as always.
Although not seeing anyone face to face.

10/10 I've been supported by Kathryn Hailes recently with 2 mortgages and her service has been second to none. Kathryn has always been prompt in responding and updating me on better rates and is just generally a pleasure to work with. I highly recommend her

A huge thank you to Boon Brokers.
We are really joyful at every support Kathryn showed us. She was available to give clear and direct help.

Thank you for being professional.

Adam and Gerard were very helpful and responsive, especially when it came to answering all of our questions. I don’t think we could’ve had such a pleasant experience without their expertise.

I’m not usually one to write reviews, but I felt the great experience I had with Boon Brokers needed to be highlighted. Jacob Marjoram was my mortgage advisor for purchasing my first home, and he honestly made the whole process seamless. He was professional and approachable from start to finish, always looking out for my best interests.

I really appreciated that he was never pushy and was always timely with the mortgage offer, which made a big difference. He also gave clear and comprehensive detail at every stage (both mortgage and insurance), which made decision-making so much easier. Thanks a lot for all the help 😊🙏🏾

I’d definitely recommend Jacob to any family or friends looking for a mortgage advisor!

Selecting and completing the application for property insurance could not have been simpler.

It took only minutes of my time and is exactly what I needed.

Very bad experience. I initially used Boon Brokers for my mortgage. At first, everything went extremely well, Kathryn was nice and seemed to have my best interests at heart. We had done the whole search process, and Santander ended up being the most cost-effective mortgage for me. As legals were going on for the flat I was purchasing, I compared the rate I had to comparethemarket.com, which showed that Santander's mortgage rate had decreased, Kathryn was not keeping up to date with the rate changes, so I had to check regularly to let her know so she could get the rate on my mortgage adjusted. When looking at comparethemarket.com, there were a range of mortgage lenders offering a better rate than Santander. I spoke to Kathryn about it, and she said that the other lenders would not lend to me because of my credit score, which was only good at the time due to a lack of credit history. I then decided to reach out to the lenders that allowed me to speak to them without a broker and managed to secure a mortgage with Lloyds at a rate 0.4% cheaper than Santander at the time. Only then did Kathryn think about reaching out to other lenders. I definitely do not recommend using Boon Brokers. This experience happened in October 2024 not 2025.

I am very pleased with the service provided by Boon Brokers. Kathryn Hailes was extremely efficient and helpful. She kept me updated throughout the mortgage process. She explained everything clearly. She was quick to respond to my queries. I couldn’t have asked for a better person. Thank you very much for a great professional service.

Great service. Highly Recommended.

We have had the pleasure of Kathryn’s customer service and competence twice now - Twice she surpassed expectations.

We recently used Boon to find the best deal on our mortgage, home and life insurance for our first home purchase and the service we received was outstanding. Special thanks to Jay, Lee and Luke who did a great job guiding us through the entire process and explaining everything clearly and in a way that was easy to understand!

We initially chose Boon because they came highly recommended by my brother and a friend, both of whom had also used their services. I wouldn’t hesitate to use them again for any future house move. Thanks so much guys — we’re happily settling into our new home and really appreciate all your help along the way!