It has such a simple interface to use, the range and flexibility of languages offered is GREAT and our account manager is quick to respond to needs and reaches out just to check in from time to time... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Almost anytime we use boostlingo the connection is less than ideal. More than 70% of the time we have to call multiple times to get to a rep due to poor connection. It appears someone is on the line,... Toon meer
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We love having Boostlingo available whenever, wherever we need language services! As a personal injury law firm, we work with clients from all backgrounds who speak many different languages. Boostling... Toon meer
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Boostlingo is the greatest thing since sliced bread. I've been using it for six months now. I am always connect with a translator within 30 seconds and my clients absolutely love it because they don... Toon meer
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Bedrijfsgegevens
Info over Boostlingo
Geschreven door het bedrijf
Boostlingo, founded in September 2016 in San Francisco and now headquartered in Austin, TX, boasts a dedicated global workforce passionate about enhancing language access. Our mission revolves around making high-quality interpretation more affordable and accessible to a wider audience.
At Boostlingo, we bring together all the essential components of interpretation technology and workflow. Our goal is to support organizations in managing and coordinating interpretation-related tasks effectively. This, in turn, enables these organizations to expand language access and enhance global communication through cutting-edge interpretation technology.
Our comprehensive range of products and subscription services includes interpreter solutions such as:
- Video Remote Interpretation (VRI)
- Over the Phone Interpretation (OPI)
- On Demand Interpretation
- Interpreter Management System
- Interpretation for Events
Boostlingo has recently launched a cutting-edge AI product, known as Boostlingo AI Pro, designed to enhance multilingual communication. This innovative tool serves as a caption translation solution by integrating machine translation with speech-to-text technology.
By offering these solutions, Boostlingo aims to empower businesses and individuals alike, facilitating seamless communication across languages and bridging linguistic gaps for improved global connectivity.
Contactgegevens
98 San Jacinto c/o Industrious, Suite 400 , 78701, Austin, Verenigde Staten
- 512-593-5215
- support@boostlingo.com
- boostlingo.com
4,6
Uitstekend
105 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Antwoord van Boostlingo
Thank you for your 5 star review! We’re thrilled to hear that Boostlingo has been a helpful solution for your company’s interpretation needs.
Your feedback inspires us to keep delivering reliable and efficient language services that make a difference for businesses like yours. If there’s anything we can do to enhance your experience even further, please don’t hesitate to let us know!
Thank you for choosing Boostlingo—we’re honored to support your team.
Antwoord van Boostlingo
Thank you for your 5 star review! We’re thrilled to hear that Boostlingo has been a helpful solution for your company’s interpretation needs.
Your feedback inspires us to keep delivering reliable and efficient language services that make a difference for businesses like yours. If there’s anything we can do to enhance your experience even further, please don’t hesitate to let us know!
Thank you for choosing Boostlingo—we’re honored to support your team.
TXOSA thanks Boost Lingo
As a small business working with diverse communities, we often need interpretation services for our patients to relay and exchange crucial information. Boost Lingo has been an invaluable partner. Their telephone application is easy to navigate, and their customer service team is incredibly responsive and helpful. They always go the extra mile to ensure we have the right interpreter for our specific needs. The interpreters themselves are friendly, approachable, and skilled at facilitating communication between people from different linguistic backgrounds. Boost Lingo makes cross-cultural communication effortless, and we are grateful for their support.
26 november 2024
Antwoord van Boostlingo
Thank you so much for your wonderful 5-star review! We’re honored to be an invaluable partner to your business, especially in supporting the important work you do with diverse communities. It’s fantastic to hear that our services, from the easy-to-navigate telephone application to our responsive customer support, have been a good fit for your needs.
We’re also thrilled to know that our interpreters have been friendly, skilled, and effective in facilitating communication for your patients. Making cross-cultural communication effortless is what we aim for, and your kind words reaffirm that we’re on the right track.
Thank you for trusting Boostlingo to support your team. We look forward to continuing our partnership and ensuring you have the best possible experience.
Excellent and speedy service
Excellent and speedy service! Very helpful. Will recommend to everyone
26 november 2024
Antwoord van Boostlingo
Thank you for your 5 star review! We’re thrilled to hear that Boostlingo has been a helpful solution for your company’s interpretation needs.
Your feedback inspires us to keep delivering reliable and efficient language services that make a difference for businesses like yours. If there’s anything we can do to enhance your experience even further, please don’t hesitate to let us know!
Thank you for choosing Boostlingo—we’re honored to support your team.
Customer service is terrible
I’m not really clear on what I’m paying for. I asked to drop down to a lower plan and it was supposedly confirmed but it did not happen. No way to contact them by phone. Emails go unanswered. The translation services are good but the customer service is terrible.
26 november 2024
Antwoord van Boostlingo
Dear Rusty,
Thank you for taking the time to share your feedback. We’re sorry to hear about the difficulties you’ve experienced with your plan adjustment and reaching our customer service team. We aim to provide a high level of service and we sincerely apologize for the inconvenience this has caused.
We’re glad to hear that you’re satisfied with the quality of our translation services, but we recognize how important clear communication and responsive support are to your overall experience. We want to resolve this for you as quickly as possible. Could you please reach out to us at (650) 461‑4487 with your account details so we can investigate and ensure your plan is updated correctly?
Your feedback is invaluable as we work to improve our processes and better serve our customers. Thank you for bringing this to our attention, and we look forward to making this right.
Sincerely,
Patrizia
Customer Success Team
Boostlingo
Wonderful service
Account managers are very responsive and helpful!
We love the companies ability to assist and accommodate any requests we have.
17 oktober 2024
So easy to connect with minimal wait…
So easy to connect with minimal wait times. Love Boostlingo!
7 oktober 2024
Our organization has been using…
Our organization has been using Boostlingo for over 5 years now. Great experience! Easy to use, quick and accurate interpretations.
9 oktober 2024
My experience with the Boostlingo…is reliable and great
My experience with the Boostlingo software has been the best. And aslo easy to contact if there is any questions
7 oktober 2024
Easy to use!
7 oktober 2024
Incredibly useful that it's on demand
Incredibly useful that this service is available on demand, so I can call whenever I need the service with a client.
7 oktober 2024
Undoubtedly the best option for an…
Undoubtedly the best option for an interpreting company, with an excellent platform. But the most valuable thing is the staff of follow up and control with their clients and the technical support, they are the excellence!
31 oktober 2024
Review zonder uitnodiging
The Translation Service Company for You
The entire Boostlingo team is made of incredible individuals working hard to drive inclusivity and accessibility through their translation services. Great turn around time and they communicate with you throughout the entire process, allowing for strong partnership and collaboration.
1 oktober 2024
Review zonder uitnodiging
Boostlingo: an extremely useful resource
Boostlingo has been an extremely helpful tool for our teams. Abbey, our account rep, is an asset to the Boostlingo team. She is extremely responsive, cheerful, and always immensely helpful.
17 oktober 2024
Review zonder uitnodiging
A great experience!
Boostlingo has eliminated so many of the barriers to communicating with refugees and immigrants. We no longer need to spend as much time scheduling with other interpreters, and there's reliable interpretation available even in languages that are often challenging for us to find interpretation in. Our account representative is extremely responsive and helpful. A great experience all around!
16 oktober 2024
Review zonder uitnodiging
Excellent Program and Team
Boostlingo has been an asset to our organization offering a variety of platforms for our team to access when needed. The feedback and quarterly reviews have been very beneficial. Our Account Manager, Abbey, has been very helpful ensuring we get the most out of the platform. I recommend Boostlingo for any organization looking to streamline their language services.
15 oktober 2024
Review zonder uitnodiging
10/10 service and quality
Very easy to use! Almost perfect translation with AI. the support staff was awesome! They set this up for me for a conference in 1 day.
16 september 2024
Review zonder uitnodiging
interpreters always quickly available…
interpreters always quickly available and kind :)
21 maart 2024
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