Hmmm now I’m not sure what I’m reviewing here because I made too many orders from Boots! I’m always ordering from Boots, more so because of the points first and foremost, then the amount of products y... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Every aspect of my visit was welcoming, helpful & fun. Francis even ordered on line what I wanted. Also, I left my phone behind & Francis & staff including Mary at the Pharmacy did Everything possibl... Toon meer
Bedrijf heeft geantwoord
Their pharmacist cancelled my order. I got not follow up and no reply to my 3 e mails regarding a refund.No answer to mt 4 telephone calls . Appalling customer service Finally someone got b... Toon meer
Bedrijf heeft geantwoord
Easy to order. Quick enough to deliver. However, you need to have more protective packaging around the items in the box. I ordered shampoo, cleansers and moisturiser. There was only one thin sheet of... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Gezondheids- en schoonheidsartikelen winkel
- ook in
- Apotheek
- Drugstore
- Online voorschriftgeneesmiddelen verkoper
- Parfumerie
- Schoonheidswinkel
Geschreven door het bedrijf
Boots is Ireland’s leading health and beauty retailer. For over 175 years, we’ve listened, learned and innovated, and continue to challenge ourselves to improve our products and services every day. With over 90 stores ranging from local community pharmacies to large destination health and beauty stores, our purpose is to support our customers and patients through every stage of their lives. We put our customers in control of their health and wellbeing and aim to unlock the beauty in everyone with our unrivalled depth and breadth of product offering. Boots. With you, for life.
Contactgegevens
3,9
Goed
3K reviews
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Antwoord van Boots Ireland
Hi Margaret Keating,
Thank you for choosing to shop with Boots and for taking the time to share your feedback. We're delighted to hear about your positive experience! 💙
Kind regards,
Boots Customer Care Ireland
I got a discount and my products were…
I got a discount and my products were delivered in 4 days in great condition
7 oktober 2026
Antwoord van Boots Ireland
Hey Erin Condon, glad to hear that! Thank you for your feedback. 💙
Kind regards,
Boots Customer Care Ireland
Consistent service and prices.
4 oktober 2026
Antwoord van Boots Ireland
Hi Audrey,
Thank you for choosing Boots. We look forward to welcoming you again soon. 💙
Kind regards,
Boots Customer Care Ireland
Antwoord van Boots Ireland
Hey customer, glad to hear that! Thank you for your feedback. 💙
Kind regards,
Boots Customer Care Ireland
App said parcel was delivered last…
App said parcel was delivered last Saturday 10/10 which it wasn’t. Contacted customer service and got no reply at all. Parcel did arrive today 14/10 but still no reply to my email.
7 oktober 2026
Antwoord van Boots Ireland
Hello customer,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.
We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:
https://www.boots.ie/contact-us
Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.
Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.
Kind regards,
Boots Customer Care Ireland
Very easy to order goods and they came…
Very easy to order goods and they came very quickly.
2 oktober 2026
Antwoord van Boots Ireland
Hey Bridget McMahon, glad to hear that! Thank you for your feedback. 💙
Kind regards,
Boots Customer Care Ireland
Mim purchase amount for delivery free of charge
I noticed the increase in the minimum purchase amount to avail of delivery free which was too much.
7 oktober 2026
Antwoord van Boots Ireland
Hello customer,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.
We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:
https://www.boots.ie/contact-us
Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.
Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.
Kind regards,
Boots Customer Care Ireland
Order got lost in transit
Order got lost in transit, but was able to get a refund very quick
18 september 2026
Antwoord van Boots Ireland
Hey customer,
Thank you for taking the time to leave us a review.
We value your feedback and use it to help improve the experience we provide for our customers. If you'd like to tell us more about your experience, we'd be happy to hear from you via our Contact Us page: https://www.boots.ie/customer-services/contact-us
Thank you again for your feedback.
Kind regards,
Boots Customer Care Ireland
Antwoord van Boots Ireland
Hi customer,
Thank you for choosing Boots. We look forward to welcoming you again soon. 💙
Kind regards,
Boots Customer Care Ireland
Antwoord van Boots Ireland
Hey Mrs MD, glad to hear that! Thank you for your feedback. 💙
Kind regards,
Boots Customer Care Ireland
Poor website really
Website is so slow and difficult to navigate, and no one can ever sort out my loyalty card I never get any points
4 oktober 2026
Antwoord van Boots Ireland
Hello D Ra,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.
We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:
https://www.boots.ie/contact-us
Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.
Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.
Kind regards,
Boots Customer Care Ireland
Picture looked bigger and when set…
Picture looked bigger and when set arrived it was soo small plus it was no way half price
7 oktober 2026
Antwoord van Boots Ireland
Hello Patricia Carter,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.
We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:
https://www.boots.ie/contact-us
Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.
Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.
Kind regards,
Boots Customer Care Ireland
Antwoord van Boots Ireland
Hi Mary McCabe,
Thank you for your feedback and for choosing to shop with Boots. Knowing that you've had a great experience means a lot to us, and we look forward to serving you again soon. 💙
Kind regards,
Boots Customer Care Ireland
Great service
6 oktober 2026
Antwoord van Boots Ireland
Hi Catherine,
Thank you for choosing Boots. We look forward to welcoming you again soon. 💙
Kind regards,
Boots Customer Care Ireland
Product didn't match description and no…
Product didn't match description and no effort was made to resolve issue
7 oktober 2026
Antwoord van Boots Ireland
Hello customer,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.
We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:
https://www.boots.ie/contact-us
Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.
Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.
Kind regards,
Boots Customer Care Ireland
Antwoord van Boots Ireland
Hi customer,
Thank you for your feedback and for choosing to shop with Boots. Knowing that you've had a great experience means a lot to us, and we look forward to serving you again soon. 💙
Kind regards,
Boots Customer Care Ireland
Antwoord van Boots Ireland
Hello Emily Brady,
We appreciate you taking the time to share your experience and hope to see you again soon.
Kind regards,
Boots Customer Care Ireland
Antwoord van Boots Ireland
Hi customer,
Thank you for choosing Boots. We look forward to welcoming you again soon. 💙
Kind regards,
Boots Customer Care Ireland
Fast delivery and easy to order
6 oktober 2026
Antwoord van Boots Ireland
Hello shirley o'connell,
Thank you for your support and for choosing Boots. We appreciate it! 💙
Kind regards,
Boots Customer Care Ireland
Antwoord van Boots Ireland
Hello Nazia Arshad Yasin,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.
We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:
https://www.boots.ie/contact-us
Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.
Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.
Kind regards,
Boots Customer Care Ireland
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