Boots Ireland Reviews 

3.132
•
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Hmmm now I’m not sure what I’m reviewing here because I made too many orders from Boots! I’m always ordering from Boots, more so because of the points first and foremost, then the amount of products y... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Every aspect of my visit was welcoming, helpful & fun. Francis even ordered on line what I wanted. Also, I left my phone behind & Francis & staff including Mary at the Pharmacy did Everything possibl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Their pharmacist cancelled my order. I got not follow up and no reply to my 3 e mails regarding a refund.No answer to mt 4 telephone calls . Appalling customer service Finally someone got b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Easy to order. Quick enough to deliver. However, you need to have more protective packaging around the items in the box. I ordered shampoo, cleansers and moisturiser. There was only one thin sheet of... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Gezondheids- en schoonheidsartikelen winkel
  2. ook in
  3. Apotheek
  4. Drugstore
  5. Online voorschriftgeneesmiddelen verkoper
  6. Parfumerie
  7. Schoonheidswinkel

Geschreven door het bedrijf

Boots is Ireland’s leading health and beauty retailer. For over 175 years, we’ve listened, learned and innovated, and continue to challenge ourselves to improve our products and services every day. With over 90 stores ranging from local community pharmacies to large destination health and beauty stores, our purpose is to support our customers and patients through every stage of their lives. We put our customers in control of their health and wellbeing and aim to unlock the beauty in everyone with our unrivalled depth and breadth of product offering. Boots. With you, for life.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,9

Alle reviews

(3.132)

2.477 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The staff were very helpful and friendly

The staff were very helpful and friendly

8 oktober 2026
Logo Boots Ireland

Antwoord van Boots Ireland

Hi Gary,

Thank you for choosing to shop with Boots and for taking the time to share your feedback. We're delighted to hear about your positive experience! 💙

Kind regards,
Boots Customer Care Ireland

Beoordeeld met 5 van de 5 sterren

My Purchase

Thank you for my recent purchases, and I am very happy with them. It is great to be able to purchase online and get my orders quickly. :-)

7 oktober 2026
Logo Boots Ireland

Antwoord van Boots Ireland

Hey Patricia, glad to hear that! Thank you for your feedback. 💙

Kind regards,
Boots Customer Care Ireland

Beoordeeld met 5 van de 5 sterren
Logo Boots Ireland

Antwoord van Boots Ireland

Hi Antoinette Whelan,
Thank you for your feedback and for choosing to shop with Boots. Knowing that you've had a great experience means a lot to us, and we look forward to serving you again soon. 💙

Kind regards,
Boots Customer Care Ireland

Beoordeeld met 1 van de 5 sterren

One product in the order was missing

One product in the order was missing. I tried to contact customer services by phone or email but it was no possible.

2 oktober 2026
Logo Boots Ireland

Antwoord van Boots Ireland

Hello customer,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.

We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:

https://www.boots.ie/contact-us

Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.

Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.

Kind regards,
Boots Customer Care Ireland

Beoordeeld met 5 van de 5 sterren

Got 3 for 2 great value

Got 3 for 2 great value. Prompt delivery .

8 oktober 2026
Logo Boots Ireland

Antwoord van Boots Ireland

Hi Denise King,

Thank you for choosing Boots. We look forward to welcoming you again soon. 💙

Kind regards,
Boots Customer Care Ireland

Beoordeeld met 5 van de 5 sterren

great shopping experience

great shopping experience, quick and fast delivery , good service

5 oktober 2026
Logo Boots Ireland

Antwoord van Boots Ireland

Hello Cristina Sainz,
Thank you for your support and for choosing Boots. We appreciate it! 💙

Kind regards,
Boots Customer Care Ireland

Beoordeeld met 1 van de 5 sterren

nobody ever got back to me i still dont…

nobody ever got back to me i still dont have my order and its over 1 week late

8 oktober 2026
Logo Boots Ireland

Antwoord van Boots Ireland

Hello customer,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.

We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:

https://www.boots.ie/contact-us

Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.

Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.

Kind regards,
Boots Customer Care Ireland

Beoordeeld met 5 van de 5 sterren

Good quality items

Good quality items, quick delivery, something for everyone, with good prices which makes it accessible for all🥰

2 oktober 2026
Logo Boots Ireland

Antwoord van Boots Ireland

Hi customer,

Thank you for choosing to shop with Boots and for taking the time to share your feedback. We're delighted to hear about your positive experience! 💙

Kind regards,
Boots Customer Care Ireland

Beoordeeld met 1 van de 5 sterren

I am missing an item

I am missing an item. It has not come as a seperate delivery

5 oktober 2026
Logo Boots Ireland

Antwoord van Boots Ireland

Hello customer,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.

We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:

https://www.boots.ie/contact-us

Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.

Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.

Kind regards,
Boots Customer Care Ireland

Beoordeeld met 5 van de 5 sterren

Swift

Discounted price, quick delivery.

7 oktober 2026
Logo Boots Ireland

Antwoord van Boots Ireland

Hi F Lohan,

Thank you for choosing Boots. We look forward to welcoming you again soon. 💙

Kind regards,
Boots Customer Care Ireland

Beoordeeld met 1 van de 5 sterren

Product missing from delivery

order was not complete. No answer from customer service.

6 oktober 2026
Logo Boots Ireland

Antwoord van Boots Ireland

Hello customer,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.

We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:

https://www.boots.ie/contact-us

Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.

Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.

Kind regards,
Boots Customer Care Ireland

Beoordeeld met 5 van de 5 sterren

I got everything what I needed

I got everything what I needed. Good prices and quick delivery 🚚 thank you

8 oktober 2026
Logo Boots Ireland

Antwoord van Boots Ireland

Hi N.G.,
Thank you for your feedback and for choosing to shop with Boots. Knowing that you've had a great experience means a lot to us, and we look forward to serving you again soon. 💙

Kind regards,
Boots Customer Care Ireland

Beoordeeld met 5 van de 5 sterren

My order arrived on time

My order arrived on time

8 oktober 2026
Logo Boots Ireland

Antwoord van Boots Ireland

Hi MRS MARTINA O CONNOR,

Thank you for choosing Boots. We look forward to welcoming you again soon. 💙

Kind regards,
Boots Customer Care Ireland

Beoordeeld met 1 van de 5 sterren

Coco Chanel 100mg bottle

Recently I purchased a new bottle of Coco Chanel 100ml bottle. I have bought the perfume previously, the smaller handbag size, which smelled beautiful and Iots of people commented and asked what perfume I was wearing. So I thought I would treat myself to a large bottle. What a waste of money... The smell is not the same at all and the perfume would need to be reapplied a few times a day to keep any sort of scent around. Its a complete waste of money. Have the ingredients changed? I would not recommend anyone to waste their hard earned money on this product anymore. It has totally changed your definitely not getting your monies worth. The scent is just not there anymore. I think it is grace for such a high end product.
I ordered this product online from Boots. Is it possible to send back a open bottle of perfume...?

5 oktober 2026
Review zonder uitnodiging
Logo Boots Ireland

Antwoord van Boots Ireland

Hello Avril Duff ,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.

We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:

https://www.boots.ie/contact-us

Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.

Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.

Kind regards,
Boots Customer Care Ireland

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery, reliable. Always happy with my purchase.

7 oktober 2026
Logo Boots Ireland

Antwoord van Boots Ireland

Hi Ms raimot aminu,

Thank you for choosing to shop with Boots and for taking the time to share your feedback. We're delighted to hear about your positive experience! 💙

Kind regards,
Boots Customer Care Ireland

Beoordeeld met 5 van de 5 sterren

Quick delivery

Quick delivery, good discount prices

4 oktober 2026
Logo Boots Ireland

Antwoord van Boots Ireland

Hi Elverys Customer,

Thank you for choosing to shop with Boots and for taking the time to share your feedback. We're delighted to hear about your positive experience! 💙

Kind regards,
Boots Customer Care Ireland

Beoordeeld met 5 van de 5 sterren

Always reliable

Always reliable. Item arrived really quickly.

4 oktober 2026
Logo Boots Ireland

Antwoord van Boots Ireland

Hi Natasha White,

Thank you for choosing Boots. We look forward to welcoming you again soon. 💙

Kind regards,
Boots Customer Care Ireland

Beoordeeld met 5 van de 5 sterren

Bleu de Chanel edp

Fast shipping, and 20% online discount. Happy with my purchase

7 oktober 2026
Logo Boots Ireland

Antwoord van Boots Ireland

Hi Stephanie,
Thank you for your feedback and for choosing to shop with Boots. Knowing that you've had a great experience means a lot to us, and we look forward to serving you again soon. 💙

Kind regards,
Boots Customer Care Ireland

Beoordeeld met 5 van de 5 sterren

Fast delivery!

Navigation on the website was easy, fast delivery and great products.

4 oktober 2026
Logo Boots Ireland

Antwoord van Boots Ireland

Hey Helena Barros, glad to hear that! Thank you for your feedback. 💙

Kind regards,
Boots Customer Care Ireland

Beoordeeld met 5 van de 5 sterren

Online beauty order

Easy layout on website.quick process

4 oktober 2026
Logo Boots Ireland

Antwoord van Boots Ireland

Hi Margaret Keating,

Thank you for choosing to shop with Boots and for taking the time to share your feedback. We're delighted to hear about your positive experience! 💙

Kind regards,
Boots Customer Care Ireland

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