Their pharmacist cancelled my order. I got not follow up and no reply to my 3 e mails regarding a refund.No answer to mt 4 telephone calls . Appalling customer service Finally someone got b... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Every aspect of my visit was welcoming, helpful & fun. Francis even ordered on line what I wanted. Also, I left my phone behind & Francis & staff including Mary at the Pharmacy did Everything possibl... Toon meer
Bedrijf heeft geantwoord
Hmmm now I’m not sure what I’m reviewing here because I made too many orders from Boots! I’m always ordering from Boots, more so because of the points first and foremost, then the amount of products y... Toon meer
Bedrijf heeft geantwoord
Ordered three items online but only received two. Phoned Boots and was quickly connected to an actual human. Employee was polite, efficient and told me i would get a refund for the missing item. Rece... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Gezondheids- en schoonheidsartikelen winkel
- ook in
- Apotheek
- Drugstore
- Online voorschriftgeneesmiddelen verkoper
- Parfumerie
- Schoonheidswinkel
Geschreven door het bedrijf
Boots is Ireland’s leading health and beauty retailer. For over 175 years, we’ve listened, learned and innovated, and continue to challenge ourselves to improve our products and services every day. With over 90 stores ranging from local community pharmacies to large destination health and beauty stores, our purpose is to support our customers and patients through every stage of their lives. We put our customers in control of their health and wellbeing and aim to unlock the beauty in everyone with our unrivalled depth and breadth of product offering. Boots. With you, for life.
Contactgegevens
3,9
Goed
3K reviews
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not impressed that order confirmed and…
not impressed that order confirmed and next day informed that items not available when special offer is over
8 oktober 2026
Antwoord van Boots Ireland
Hello Mary Carroll,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.
We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:
https://www.boots.ie/contact-us
Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.
Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.
Kind regards,
Boots Customer Care Ireland
Antwoord van Boots Ireland
Hello Siobhan Bracken,
We appreciate you taking the time to share your experience and hope to see you again soon.
Kind regards,
Boots Customer Care Ireland
Boots Blanchardstown security person…
Boots Blanchardstown security person keeps following me as if im there to steal as i was looking for the product that my wife has ask me to buy for her. I think you better train your security to be more discreet.
15 oktober 2026
Review zonder uitnodiging
Antwoord van Boots Ireland
Hello alvinchua,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.
We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:
https://www.boots.ie/contact-us
Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.
Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.
Kind regards,
Boots Customer Care Ireland
Great deal.
8 oktober 2026
Antwoord van Boots Ireland
Hello FABRICIO CHRISPIM LOPES,
Thank you for your support and for choosing Boots. We appreciate it! 💙
Kind regards,
Boots Customer Care Ireland
Great selection of products and special…
Great selection of products and special offers. Fast delivery.
8 oktober 2026
Antwoord van Boots Ireland
Hi linda happy mom,
Thank you for your feedback and for choosing to shop with Boots. Knowing that you've had a great experience means a lot to us, and we look forward to serving you again soon. 💙
Kind regards,
Boots Customer Care Ireland
Antwoord van Boots Ireland
Hi Margaret,
Thank you for choosing to shop with Boots and for taking the time to share your feedback. We're delighted to hear about your positive experience! 💙
Kind regards,
Boots Customer Care Ireland
I emailed you in three separate…
I emailed you in three separate occasion to inform you that A Post had not delivered my order. This was due to be delivered in 10th Oct. I contacted An Post who informed me my order was in the balbuggsn depot as the post man was sick and I could collect it. This was not an option as balbriggsn is a 20 minute drive away. After several communications i finally got my order today 15th Oct. You never replied to any of my emails. I am looking for a refund of my delivery costs.
8 oktober 2026
Antwoord van Boots Ireland
Hello Fiona Jones,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.
We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:
https://www.boots.ie/contact-us
Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.
Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.
Kind regards,
Boots Customer Care Ireland
Great delivery service everything was…
Great delivery service everything was excellent 👏
8 oktober 2026
Antwoord van Boots Ireland
Hi Triona Plante,
Thank you for your feedback and for choosing to shop with Boots. Knowing that you've had a great experience means a lot to us, and we look forward to serving you again soon. 💙
Kind regards,
Boots Customer Care Ireland
Every aspect of my visit was welcoming
Every aspect of my visit was welcoming, helpful & fun. Francis even ordered on line what I wanted. Also, I left my phone behind & Francis & staff including Mary at the Pharmacy did Everything possible to get the phone to me. They were incredibly kind & I'll never forget their helpfulness & generosity...Vera
14 oktober 2026
Antwoord van Boots Ireland
Hi customer Vera Murray,
Thank you for choosing Boots. We look forward to welcoming you again soon. 💙
Kind regards,
Boots Customer Care Ireland
You didn't send my items complete
You didn't send my items complete, you sent an email that one of my orders (perfume) is not available.
Up till now no refunds or perfume.
8 oktober 2026
Antwoord van Boots Ireland
Hello customer,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.
We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:
https://www.boots.ie/contact-us
Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.
Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.
Kind regards,
Boots Customer Care Ireland
Antwoord van Boots Ireland
Hi Gary,
Thank you for choosing to shop with Boots and for taking the time to share your feedback. We're delighted to hear about your positive experience! 💙
Kind regards,
Boots Customer Care Ireland
My Purchase
Thank you for my recent purchases, and I am very happy with them. It is great to be able to purchase online and get my orders quickly. :-)
7 oktober 2026
Antwoord van Boots Ireland
Hey Patricia, glad to hear that! Thank you for your feedback. 💙
Kind regards,
Boots Customer Care Ireland
Great service and attention
5 oktober 2026
Antwoord van Boots Ireland
Hi Antoinette Whelan,
Thank you for your feedback and for choosing to shop with Boots. Knowing that you've had a great experience means a lot to us, and we look forward to serving you again soon. 💙
Kind regards,
Boots Customer Care Ireland
One product in the order was missing
One product in the order was missing. I tried to contact customer services by phone or email but it was no possible.
2 oktober 2026
Antwoord van Boots Ireland
Hello customer,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.
We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:
https://www.boots.ie/contact-us
Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.
Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.
Kind regards,
Boots Customer Care Ireland
Antwoord van Boots Ireland
Hi Denise King,
Thank you for choosing Boots. We look forward to welcoming you again soon. 💙
Kind regards,
Boots Customer Care Ireland
great shopping experience
great shopping experience, quick and fast delivery , good service
5 oktober 2026
Antwoord van Boots Ireland
Hello Cristina Sainz,
Thank you for your support and for choosing Boots. We appreciate it! 💙
Kind regards,
Boots Customer Care Ireland
nobody ever got back to me i still dont…
nobody ever got back to me i still dont have my order and its over 1 week late
8 oktober 2026
Antwoord van Boots Ireland
Hello customer,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.
We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:
https://www.boots.ie/contact-us
Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.
Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.
Kind regards,
Boots Customer Care Ireland
Good quality items
Good quality items, quick delivery, something for everyone, with good prices which makes it accessible for all🥰
2 oktober 2026
Antwoord van Boots Ireland
Hi customer,
Thank you for choosing to shop with Boots and for taking the time to share your feedback. We're delighted to hear about your positive experience! 💙
Kind regards,
Boots Customer Care Ireland
Antwoord van Boots Ireland
Hello customer,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.
We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:
https://www.boots.ie/contact-us
Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.
Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.
Kind regards,
Boots Customer Care Ireland
Antwoord van Boots Ireland
Hi F Lohan,
Thank you for choosing Boots. We look forward to welcoming you again soon. 💙
Kind regards,
Boots Customer Care Ireland
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