Their pharmacist cancelled my order. I got not follow up and no reply to my 3 e mails regarding a refund.No answer to mt 4 telephone calls . Appalling customer service Finally someone got b... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Every aspect of my visit was welcoming, helpful & fun. Francis even ordered on line what I wanted. Also, I left my phone behind & Francis & staff including Mary at the Pharmacy did Everything possibl... Toon meer
Bedrijf heeft geantwoord
Hmmm now I’m not sure what I’m reviewing here because I made too many orders from Boots! I’m always ordering from Boots, more so because of the points first and foremost, then the amount of products y... Toon meer
Bedrijf heeft geantwoord
Ordered three items online but only received two. Phoned Boots and was quickly connected to an actual human. Employee was polite, efficient and told me i would get a refund for the missing item. Rece... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Gezondheids- en schoonheidsartikelen winkel
- ook in
- Apotheek
- Drugstore
- Online voorschriftgeneesmiddelen verkoper
- Parfumerie
- Schoonheidswinkel
Geschreven door het bedrijf
Boots is Ireland’s leading health and beauty retailer. For over 175 years, we’ve listened, learned and innovated, and continue to challenge ourselves to improve our products and services every day. With over 90 stores ranging from local community pharmacies to large destination health and beauty stores, our purpose is to support our customers and patients through every stage of their lives. We put our customers in control of their health and wellbeing and aim to unlock the beauty in everyone with our unrivalled depth and breadth of product offering. Boots. With you, for life.
Contactgegevens
3,9
Goed
3K reviews
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Order was delivered as promised
Order was delivered as promised, after a very easy way of placing order.
6 oktober 2026
Antwoord van Boots Ireland
Hey William Heaslip, glad to hear that! Thank you for your feedback. 💙
Kind regards,
Boots Customer Care Ireland
Antwoord van Boots Ireland
Hello customer,
Thank you for your support and for choosing Boots. We appreciate it! 💙
Kind regards,
Boots Customer Care Ireland
Haven’t received my order - it’s been a good while now waiting
Haven’t received my order , 4 days after the estimated delivery date , and An Post tracker said they haven’t received the order yet - despite your own tracker that said it left the warehouse on the 9th of October ! I have been in touch with your customer care and after the bot service I am left hanging
9 oktober 2026
Antwoord van Boots Ireland
Hello Dori,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.
We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:
https://www.boots.ie/contact-us
Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.
Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.
Kind regards,
Boots Customer Care Ireland
Love shopping there
Love shopping there , great to get in the post, boots is great for Sligo.⭐️⭐️⭐️⭐️⭐️
9 oktober 2026
Antwoord van Boots Ireland
Hi Jen kelly,
Thank you for your feedback and for choosing to shop with Boots. Knowing that you've had a great experience means a lot to us, and we look forward to serving you again soon. 💙
Kind regards,
Boots Customer Care Ireland
Antwoord van Boots Ireland
Hi Tichaedza Benadett Masiyandima,
Thank you for choosing to shop with Boots and for taking the time to share your feedback. We're delighted to hear about your positive experience! 💙
Kind regards,
Boots Customer Care Ireland
The package of Tena pads was damaged…
The package of Tena pads was damaged when I opened my parcel. I'm not sure if it's clean and safe to use it. I was frustrated.
8 oktober 2026
Antwoord van Boots Ireland
Hello Olha Tsventarna,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.
We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:
https://www.boots.ie/contact-us
Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.
Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.
Kind regards,
Boots Customer Care Ireland
I took advantage of a brilliant offer
I took advantage of a brilliant offer, item was exactly as described and arrived in the scheduled delivery date, not one issue arose. Thanks
6 oktober 2026
Antwoord van Boots Ireland
Hi customer,
Thank you for your feedback and for choosing to shop with Boots. Knowing that you've had a great experience means a lot to us, and we look forward to serving you again soon. 💙
Kind regards,
Boots Customer Care Ireland
Had what I wanted and I got a little…
Had what I wanted and I got a little discount. It also arrived quickly.
6 oktober 2026
Antwoord van Boots Ireland
Hi customer,
Thank you for your feedback and for choosing to shop with Boots. Knowing that you've had a great experience means a lot to us, and we look forward to serving you again soon. 💙
Kind regards,
Boots Customer Care Ireland
Antwoord van Boots Ireland
Hi Susan McKenna,
Thank you for your feedback and for choosing to shop with Boots. Knowing that you've had a great experience means a lot to us, and we look forward to serving you again soon. 💙
Kind regards,
Boots Customer Care Ireland
Antwoord van Boots Ireland
Hey customer, glad to hear that! Thank you for your feedback. 💙
Kind regards,
Boots Customer Care Ireland
Antwoord van Boots Ireland
Hello customer,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.
We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:
https://www.boots.ie/contact-us
Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.
Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.
Kind regards,
Boots Customer Care Ireland
Fantastic experience
I couldn't find what I was looking for anywhere. I found it in Boots online and it was delivered within 3 days.
9 oktober 2026
Antwoord van Boots Ireland
Hello Mark Horgan,
Thank you for your support and for choosing Boots. We appreciate it! 💙
Kind regards,
Boots Customer Care Ireland
Antwoord van Boots Ireland
Hi customer,
Thank you for your feedback and for choosing to shop with Boots. Knowing that you've had a great experience means a lot to us, and we look forward to serving you again soon. 💙
Kind regards,
Boots Customer Care Ireland
Antwoord van Boots Ireland
Hello Mark S,
Thank you for taking the time to leave a review. We're sorry to see it wasn't quite the experience we want every customer to have with Boots.
If you'd like to discuss your feedback further, you can contact us via our Contact Us page: https://www.boots.ie/customer-services/contact-us
Thanks again,
Boots Customer Care Ireland
Antwoord van Boots Ireland
Hey Edel, glad to hear that! Thank you for your feedback. 💙
Kind regards,
Boots Customer Care Ireland
Antwoord van Boots Ireland
Hello Mary Finneran,
Thank you for your support and for choosing Boots. We appreciate it! 💙
Kind regards,
Boots Customer Care Ireland
Easy to order and delivered earlier…
Easy to order and delivered earlier than expected.
5 oktober 2026
Antwoord van Boots Ireland
Hi Fiona Reidy,
Thank you for choosing Boots. We look forward to welcoming you again soon. 💙
Kind regards,
Boots Customer Care Ireland
I found it so easy to find what I…
I found it so easy to find what I wanted.
I thought the delivery service was excellent. I give it a 💯
8 oktober 2026
Antwoord van Boots Ireland
Hi Bridie Sullivan,
Thank you for choosing to shop with Boots and for taking the time to share your feedback. We're delighted to hear about your positive experience! 💙
Kind regards,
Boots Customer Care Ireland
not impressed that order confirmed and…
not impressed that order confirmed and next day informed that items not available when special offer is over
8 oktober 2026
Antwoord van Boots Ireland
Hello Mary Carroll,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.
We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:
https://www.boots.ie/contact-us
Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.
Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.
Kind regards,
Boots Customer Care Ireland
Antwoord van Boots Ireland
Hello Siobhan Bracken,
We appreciate you taking the time to share your experience and hope to see you again soon.
Kind regards,
Boots Customer Care Ireland
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