Their pharmacist cancelled my order. I got not follow up and no reply to my 3 e mails regarding a refund.No answer to mt 4 telephone calls . Appalling customer service Finally someone got b... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Every aspect of my visit was welcoming, helpful & fun. Francis even ordered on line what I wanted. Also, I left my phone behind & Francis & staff including Mary at the Pharmacy did Everything possibl... Toon meer
Bedrijf heeft geantwoord
Hmmm now I’m not sure what I’m reviewing here because I made too many orders from Boots! I’m always ordering from Boots, more so because of the points first and foremost, then the amount of products y... Toon meer
Bedrijf heeft geantwoord
Ordered three items online but only received two. Phoned Boots and was quickly connected to an actual human. Employee was polite, efficient and told me i would get a refund for the missing item. Rece... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Gezondheids- en schoonheidsartikelen winkel
- ook in
- Apotheek
- Drugstore
- Online voorschriftgeneesmiddelen verkoper
- Parfumerie
- Schoonheidswinkel
Geschreven door het bedrijf
Boots is Ireland’s leading health and beauty retailer. For over 175 years, we’ve listened, learned and innovated, and continue to challenge ourselves to improve our products and services every day. With over 90 stores ranging from local community pharmacies to large destination health and beauty stores, our purpose is to support our customers and patients through every stage of their lives. We put our customers in control of their health and wellbeing and aim to unlock the beauty in everyone with our unrivalled depth and breadth of product offering. Boots. With you, for life.
Contactgegevens
3,9
Goed
3K reviews
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Antwoord van Boots Ireland
Hi Ewelina,
Thank you for your feedback and for choosing to shop with Boots. Knowing that you've had a great experience means a lot to us, and we look forward to serving you again soon. 💙
Kind regards,
Boots Customer Care Ireland
It has been 2.5 weeks and my order has…
It has been 2.5 weeks and my order has not arrived. I’ve emailed customer support and got no response.
There are no phone numbers to speak to someone.
Hopeless!!
6 oktober 2026
Antwoord van Boots Ireland
Hello Sharlene,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.
We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:
https://www.boots.ie/contact-us
Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.
Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.
Kind regards,
Boots Customer Care Ireland
Antwoord van Boots Ireland
Hi Jim O'Sullivan,
Thank you for choosing Boots. We look forward to welcoming you again soon. 💙
Kind regards,
Boots Customer Care Ireland
Easy ordering process
Easy ordering process, very fast delivery, first class service. Exceptional experience.
9 oktober 2026
Antwoord van Boots Ireland
Hi Eileen Odonnell,
Thank you for choosing to shop with Boots and for taking the time to share your feedback. We're delighted to hear about your positive experience! 💙
Kind regards,
Boots Customer Care Ireland
Orderd some patches on 6th Oct a
Orderd some patches on 6th Oct and still haven't arrived
8 oktober 2026
Antwoord van Boots Ireland
Hi Colette Darling,
Thank you for taking the time to leave a review.
We're sorry to hear that your experience wasn't positive. We always aim to provide the high standard of service our customers expect, so it's disappointing to learn that we haven't quite achieved that here.
If you feel there's anything more you'd like to share, or if you'd like us to look into your experience further, please don't hesitate to contact our Customer Care team:
https://www.boots.ie/contact-us
We appreciate your feedback and the opportunity to improve.
Kind regards,
Boots Customer Care Ireland
Antwoord van Boots Ireland
Hey Veronique Didi, glad to hear that! Thank you for your feedback. 💙
Kind regards,
Boots Customer Care Ireland
I purchased goods online
I purchased goods online, the website was easy to navigate, offers available and reminders of offers always mentioned. Delivery was on time, packaging great and intact, all goods present and undamaged, what else could you ask for!
4 oktober 2026
Antwoord van Boots Ireland
Hey Sheelagh... Tipperary, glad to hear that! Thank you for your feedback. 💙
Kind regards,
Boots Customer Care Ireland
Love boots for value& choice always…
Love boots for value& choice always great value& on time
Also get points when purchasing to put towards another purchase
However, some of the shower gels had burst & spilled out all over thw rest of my products
So maybe pack a little better
9 oktober 2026
Antwoord van Boots Ireland
Hello flan,
Thank you for taking the time to leave a review. We're sorry to see it wasn't quite the experience we want every customer to have with Boots.
If you'd like to discuss your feedback further, you can contact us via our Contact Us page: https://www.boots.ie/customer-services/contact-us
Thanks again,
Boots Customer Care Ireland
Everything was so quick and easy
Everything was so quick and easy. Standard delivery timing was perfect 👌🏽
6 oktober 2026
Antwoord van Boots Ireland
Hello customer,
Thank you for your support and for choosing Boots. We appreciate it! 💙
Kind regards,
Boots Customer Care Ireland
Very fast and complete order
6 oktober 2026
Antwoord van Boots Ireland
Hi Josef Fassbender,
Thank you for your feedback and for choosing to shop with Boots. Knowing that you've had a great experience means a lot to us, and we look forward to serving you again soon. 💙
Kind regards,
Boots Customer Care Ireland
I haven't received my order
9 oktober 2026
Antwoord van Boots Ireland
Hello Dave,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.
We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:
https://www.boots.ie/contact-us
Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.
Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.
Kind regards,
Boots Customer Care Ireland
Not all items were delivered in my…
Not all items were delivered in my online order bi have sent three emails and ran the customer the customer helpline and have received no response.
9 oktober 2026
Antwoord van Boots Ireland
Hello Caroline,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.
We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:
https://www.boots.ie/contact-us
Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.
Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.
Kind regards,
Boots Customer Care Ireland
Fast delivery and always find what I…
Fast delivery and always find what I need in the good deals online
8 oktober 2026
Antwoord van Boots Ireland
Hi Tina Murphy,
Thank you for choosing to shop with Boots and for taking the time to share your feedback. We're delighted to hear about your positive experience! 💙
Kind regards,
Boots Customer Care Ireland
Antwoord van Boots Ireland
Hey customer, glad to hear that! Thank you for your feedback. 💙
Kind regards,
Boots Customer Care Ireland
Fast delivery
Fast delivery, also correcting a mistake I made when paying, thanks for that , saved me money.
9 oktober 2026
Antwoord van Boots Ireland
Hi Catherine,
Thank you for choosing Boots. We look forward to welcoming you again soon. 💙
Kind regards,
Boots Customer Care Ireland
Online Ordering Satisfaction
Very clear, specific instructions
Many options for order: either collect it in store or have it delivered to your house
Friendly and reassuring tone of voice
Website is very clearly laid out
6 oktober 2026
Antwoord van Boots Ireland
Hi Hannah O Sullivan,
Thank you for your feedback and for choosing to shop with Boots. Knowing that you've had a great experience means a lot to us, and we look forward to serving you again soon. 💙
Kind regards,
Boots Customer Care Ireland
Order was delivered as promised
Order was delivered as promised, after a very easy way of placing order.
6 oktober 2026
Antwoord van Boots Ireland
Hey William Heaslip, glad to hear that! Thank you for your feedback. 💙
Kind regards,
Boots Customer Care Ireland
Antwoord van Boots Ireland
Hello customer,
Thank you for your support and for choosing Boots. We appreciate it! 💙
Kind regards,
Boots Customer Care Ireland
Haven’t received my order - it’s been a good while now waiting
Haven’t received my order , 4 days after the estimated delivery date , and An Post tracker said they haven’t received the order yet - despite your own tracker that said it left the warehouse on the 9th of October ! I have been in touch with your customer care and after the bot service I am left hanging
9 oktober 2026
Antwoord van Boots Ireland
Hello Dori,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.
We understand how disappointing this can be, and we'd like the opportunity to look into this further for you. If you'd like additional support, or if you remain unhappy with the service you've received, please get in touch with our Customer Care team via our Contact Us page:
https://www.boots.ie/contact-us
Once you've submitted your details, we'll review your concerns and work with you to find the best way forward.
Thank you again for bringing this to our attention. Customer feedback is incredibly valuable in helping us improve the experience we provide.
Kind regards,
Boots Customer Care Ireland
Love shopping there
Love shopping there , great to get in the post, boots is great for Sligo.⭐️⭐️⭐️⭐️⭐️
9 oktober 2026
Antwoord van Boots Ireland
Hi Jen kelly,
Thank you for your feedback and for choosing to shop with Boots. Knowing that you've had a great experience means a lot to us, and we look forward to serving you again soon. 💙
Kind regards,
Boots Customer Care Ireland
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