bootybands.com Reviews 145

I have got my items and the customer service says there is nothing can do. Do not order from them. You will only get partial items.

Such friendly and helpful and speedy customer assistance! you guys are wonderful!

Excellent customer service and prompt response.

I Love this company and how integrated the store is with the app, great communication and detailed information with the workers. Alyssa was really helpful!

Any questions I have, gets answered in a timely manner, with such kindness. The support is everything. With the support from this group it’s a win-win!

ALYSSA WAS ABLE TO HELP ME CANCEL MY SUBSCRIPTION. WE LOST OUR HOUSE AND ALL OUR BELONGINGS, INCLUDING MY WORK OUT GEAR

Quick response. Very ,very helpful !!!
Thanks !!!

Alyssa was very responsive to my emails regarding questions with shipping. She made sure all of my items reached me in time.

Customer service is excellent, they even extended my trial period for the app since I didn’t get to use it at all. I love the products and am so happy I finally have a home gym set that is cute, functional, and cost effective. Recommend to everyone!!

Very high quality products worth the price. Customer service is the best of the best.

Customer service is amazing! Alyssa was super responsive, friendly and helpful. All of my questions were answered and I made my purchase feeling reassured and confident. Special thanks for Alyssa!

After I had a problem with the booty bands app, I sent an email reporting the issue and got a response within 24 hours. I am very satisfied with the prompt response and excellent customer service. Overall great experience. This brand offers high-quality products and efficient workouts. But my favorite is the chocolate protein powder, so delicious!!! Perfect after workouts. The app offers lots of recipes, plenty of workouts, challenges and a podcast... I mean you name it they have it. My only negative was my first purchase took a long time to ship and deliver. But I understand they had backorder issues and it was over the holidays. I would say give it a try and be patient with the delivery process because is worth it! I would recommend booty bands to anybody!

I’m very happy with the quality of products received and the service of the company when I had questions. Very responsive and accommodating! Happy to be a part of Booty Bands!

Sooooo excited to receive my Booty band purchase!! I’m already impressed with the customer service and I haven’t even received the item yet!! They are awesome! Happy customer already and am proud to support this female owned business!!

The timely response. I am learning so much with Coach Danita. The whole team is great and very supportive.
Betty

From the moment I joined Booty Bands Alyssa has been there for me and I haven’t looked back. And this is coming from someone who was taken advantage of in the past from other companies. I’m never going back to other companies again.

I started this review on 1/9/23, I was a bit apprehensive with some of the reviews I read, and actually afraid that I wasted my money and just wouldn’t be able to reach any customer service to address my situation but I was mistaken and misled by the reviews, I was so happy to hear from Sara within hours after texting. I only received my weights, my bar was missing, so I called the number (435)414-9785 and left a message and texted my problem as directed in their voicemail. Within just a few hours Sara texted me back and told me she would help. She just needed my email and order #. I sent her the information she asked for and within just a few hours she responded and said “Great News”! She sent me a picture of UPS the tracking number and Link and said she sees it arrives tomorrow and to let her know when it arrives. She made me feel confident that the rest of my order was following right behind. I truly appreciate her promptness, her care and enthusiastic words. Guess what? Today is tomorrow from our communication yesterday lol and I received the rest of my items in the morning just like she said it would. This company has scored high with me, super friendly and easy to work with. I will order from again with confidence. With this kind of customer service you can’t go wrong. Thank you Sara for being outstanding! Thank you Booty Bands for great products and outstanding customer service! Small Businesses rock!

Alyssa has provided excellent customer service. She has been responsive and helpful - answering all my questions quickly and courteously. The products are just as high-quality as the customer service!

I ordered a dumbell set with weights in November 2022 and just got my order yesterday... and it was just a dumbell with NO WEIGHTS or the 4 FREE Gifts I was promised! I have reached out to customer service....waiting for an answer on where my FULL order is!

Received my first pkg and was concerned that I had not received the complete order. Customer service responded immediately and was very helpful ensuring me that the rest of the order was in transit. Can’t wait for my daughter to see how beautiful the items are too.
Thanks so much Sara!