Bpmerewards Reviews 

I use a diesel van for work and must have put £1000 worth of fuel in for less than £5 in reward points don't even bother with it it's shit

Downloaded the BPme app today as i was reliably informed that there's a welcome bonus for joining and i was reliably informed BY THE SAME STAFF MEMBERS, that i could use the welcome £2.50 off the fuel i was about to purchase.
Turns out, despite there being NO evidence or advertising on the app of a condition requiring 25 separate points be accumulated before using the initial 500 (1 point = ½ a penny)... i was furious when they said it wouldn't work because i needed to get 25 points prior to use... doing a 180 on what they ALREADY told me. Customer Service were not helpful, I've reported to trading standards for False Advertising and will complain to BP's head offices for the blatant underhandedness of their promotions. IT'S A SCAM! Promotions like that without being transparent should be Illegal!

My rating is because the offers on fuel are not aimed at small car drivers
Latest extra points on fuel when you fill up on 85 litres. Is no good for me.
My Civic from empty only takes 50 litres
My husband's CR -V only takes 57 litres
So to get the offer we would have to go to the pump at the same time.

Non-existent customer service. Bots on the app that are useless. No human exchange. My points remain missing. What’s the point?

Utter garbage. Loses sign in details and trying to set it up again simply does not work, the app just hangs.
Complete rubbish.

This app is just awful! 1 star is too many to award it. I knew I was going to a bp station so I refreshed the app before I went, I’ve been so frustrated many times when I go to pay and the app says I need to download the latest version. So a bit of forward thinking from me! But when I go to pay I’m told I need to log in and wait for an email with a security code to be able to activate the app. After holding the queue up for a while I gave up. The cashier sympathised and offered the opinion that it was a useless app written by morons. I couldn’t disagree.

If you are looking for a fuel reward scheme I would avoid this one. When you scan the App at a BP station and the points are not credited there is nothing that the staff can do. The chat bot is pointless and when you send emails to the given email address about either points or a promotion that has not been honoured the request is simply ignored. Extremely poor customer service.

Shocking. You hardly get any points for all the money you spend. I have £7 reward for spending £100s .

Just doesn’t give you your reward points. I have over £1400 worth of fuel last week and not a point has been added. Surely in this day and age, a scanned card should be instant, plenty of business’s have worked it out, I guess BP being such a small company they don’t have the manpower to make it work ^^

I buy £20 of bp diesel every week and i get my card scanned but no points are ever added to my card,this week i went on a long journey and bought £40 of diesel had my card scanned as usual,over 24 hours later no points have been added,i think its just a scam or con to get people to buy their fuel

What a load of rubbish, tried so many times to setup my account and keep getting the same error message! Something has gone wrong, we’re trying to fix it’! Well I ain’t seeing it!!

I cannot login to this app. I have reported it via email a number of times and followed instructions given and I still can't login. By the number of complaints this app is receiving, one would think it would be replaced with a better one immediately but complaints are still being received for months on end. I give up; I will try someone else's app which means no more petrol at a BP stations even if it is round the corner from where I live.

I have never yet managed to redeem anything either on line or at a BP garage. Always sone kind of problem, the staff generally don't care or don't understand it. And - why have a scheme that involves handing out loads of little bits of paper which we have to then keep? This is 2025, surely everything should be on the app/card whatever. The scheme needs a complete rethink.

LOAD OF RUBBISH - like everyone else below is saying. Tried to redeem points to vouchers and they were never sent. Tried to sort issue out MULTIPLE times just to be fobbed off and told they sent an email with the vouchers and it worked their end.
Finally I was told gmail emails were not receiving the vouchers and that was the issue so manager sent from personal email address only to find they didn’t work either! Now they just ignore my emails.
Complete joke

Stopped at BP Swanley which is owned by Rontec apparently. Tried to redeem rewards to be told they have a system error and cannot redeem points. Emailed Rontec to be told that Rontec sites do not allow the rewarding of points!. What is the point of a reward scheme that you cannot use? Rontec have over 60 BP sites according to BP's website and nowhere on there does it say you cannot redeem points at them. Complete con

The app logged me out and now It’s impossible to log back in as it just wants to set up a new account but already has my details in its system so won’t even allow me to do that! Stuck in a circular argument with it! I just fill up elsewhere now and get the rewards

Terrible!! Don’t waste your time BP rewards card. Complete scam. Block card during Covid time and deleted all my points.

Please do not sign up to a false reward scheme.

Bp careline for bp rewards are shocking . they blocked my rewards card so I couldn't spend the money I earnt from buying fuel , its basically a scam like others have said. The response I have received from them is poor it was basically a 3 word email very very unprofessional.

This app is totally, absolutely useless! The app used to work when paying for fuel at the pump, but now you have to approve the transaction with your Bank, and it then proudly tells you that payment via the app is temporarily unavailable. It does this EVERY time!!! GET IT SORTED!!!!