Very bad communications, no updates on delivery date or time after ordering. Website not user friendly. Customer Services only available on email. Depot staff not helpful. Would not use again.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Although a day late due to lorry breaking down we were kept in the loop which is all we need things happen The Delivery driver was on time very helpful put the delivery exactly where we wanted it an... Toon meer
Bedrijf heeft geantwoord
I've used Bradfords a few times now and I was one of those really annoying customers today that turned up just before close, luckily they was not that busy at the time. But what a service they always... Toon meer
Bedrijf heeft geantwoord
Very happy with website, delivery, pricing and timber. Ordering was clear, a phone call from them arranged delivery and the delivery itself great, very helpful guy got 2 pallettes into slightly tricky... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Geschreven door het bedrijf
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contactgegevens
Hendford Hill 96, BA20 2QR, Yeovil, Verenigd Koninkrijk
- customer.service@bradfords.co.uk
- bradfords.co.uk
4,6
Uitstekend
15K reviews
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Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Delivered in specified time
Delivered in specified time. Driver was friendly and amenable. Wouldn’t hesitate to use again.
2 juli 2026
Antwoord van Bradfords
Hi Steve
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Bad Experience
Very bad communications, no updates on delivery date or time after ordering. Website not user friendly. Customer Services only available on email. Depot staff not helpful. Would not use again.
3 juli 2026
Antwoord van Bradfords
Good Morning Mrs Smart
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Happy with the shed,quick delivery and…
Happy with the shed,quick delivery and left at back of property as requested
2 juli 2026
Antwoord van Bradfords
Hi John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Antwoord van Bradfords
Hi Guy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Antwoord van Bradfords
Hi Neil
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Completely smooth transaction
Completely smooth transaction. Fabulous people. Highly recommend this company.
2 juli 2026
Antwoord van Bradfords
Hi Kenneth
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Bradfords are in my book as great
29 juni 2026
Antwoord van Bradfords
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Antwoord van Bradfords
Hi Rob
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Ordered
Ordered, great value, came on time not fully laid all the blocks yet but great colour too
1 juli 2026
Antwoord van Bradfords
Hi Richard
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Good products and great service.Can…
Good products and great service.Can highly recommend.
1 juli 2026
Antwoord van Bradfords
Hi Jeffrey
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Materials arrived on time and date all…
Materials arrived on time and date all good
Buying experience smooth and professional
30 juni 2026
Antwoord van Bradfords
Hi Don
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
A good service from order to collection.
Order process straight forward. Good communication after making the order by SMS. Quickly acknowledged and advised of click and collect status. Item easily located for collection on arrival.
1 juli 2026
Antwoord van Bradfords
Hi Pete
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Fantastic team, fantastic service
I've used Bradfords a few times now and I was one of those really annoying customers today that turned up just before close, luckily they was not that busy at the time. But what a service they always provide , guys in there are like a little family very helpful very polite I just could not fault the team what's so ever lovely people and a pleasure to do business with would use again with out fail and would highly recommend.
I think probably the best service I have received from a builders merchant and good quality timer also.
11 juli 2026
Review zonder uitnodiging
Antwoord van Bradfords
Hi Tom
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great service wrong item delivered…
Great service wrong item delivered within 10 mins driver came back with correct item fantastic delivery guy very polite and helpful great work!
29 juni 2026
Antwoord van Bradfords
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Very happy with all aspects
Very happy with website, delivery, pricing and timber. Ordering was clear, a phone call from them arranged delivery and the delivery itself great, very helpful guy got 2 pallettes into slightly tricky spot with skill. Good timber, no warping, created a great fence. Recommended
24 juni 2026
Antwoord van Bradfords
Hi Dryden
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great service
Great service. They delivered the correct door on time and without hassle, which is a lot more than the previous firm did.
1 juli 2026
Antwoord van Bradfords
Hi Craig
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our supplier that delivered on our behalf!
Kind Regards,
Sam
Great price ce easy to order and free…
Great price ce easy to order and free delivery (over £150). Text and called me before arrival and delivery driver was fantastic. Decking boards all good quality and ready to lay. Thank you!
4 juli 2026
Antwoord van Bradfords
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Friendly staff and delivery drivers and…
Friendly staff and delivery drivers and decent pricing
27 juni 2026
Antwoord van Bradfords
Hi Andrew
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
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