Bradfords - Honiton BBS Reviews 107

TrustScore 4.5 uit 5

4,6

Station Approach, EX14 2EZ Honiton, Devon, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ordered some guttering from Bradfords in the morning, it was delivered to me the same day after lunch. No missing parts of the order. Delivery driver was actually waiting for me as we were in town and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent product used to top up existing soil prior to laying new lawn. All staff at this branch knowledgeable and friendly whether purchasing large or small items.and make you feel a valued custo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Did the click and collect thinking it would be a faster option to collect goods as it is with many other businesses, however I still had to go and wait in the office for two?! staff to work out how th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Easy to order and good value. Within half an hour received a call to organise delivery. Kept up to date on day of delivery regarding times etc. Products delivered to place most convenient for us with... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Aannemersbedrijf
  2. Metselaar
  3. Timmerman
  4. Aannemer voor isolatie
  5. Gereedschapwinkel

Geschreven door het bedrijf

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Geschreven door het bedrijf

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Contactgegevens

  • Station Approach, EX14 2EZ, Honiton, Devon, Verenigd Koninkrijk

  • 01404 42161

4,6

Uitstekend

TrustScore 4.5 uit 5

107 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 97% van zijn negatieve reviews beantwoord

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Beoordeeld met 5 van de 5 sterren

Super speedy service…

Ordered some guttering from Bradfords in the morning, it was delivered to me the same day after lunch. No missing parts of the order. Delivery driver was actually waiting for me as we were in town and I was not expecting it to be delivered so quickly. John the driver informed me that the branch was experiencing a quiet period. I wouldn’t expect to receive this level of service every time, nonetheless I was very impressed and John is a nice chap who is friendly and respectful. I had to return a couple of items from the order as I did not need them in the end and the refund process was no fuss.

25 februari 2026
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Antwoord van Bradfords - Honiton BBS

Hi David

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Beoordeeld met 5 van de 5 sterren

Staff are very happy to help

Staff are very happy to help. Great service.

28 januari 2026
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Antwoord van Bradfords - Honiton BBS

Hi Michael

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Beoordeeld met 5 van de 5 sterren

Efficient service

All products needed were avaliable

2 januari 2026
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Antwoord van Bradfords - Honiton BBS

Hi James

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Beoordeeld met 4 van de 5 sterren

Young lad on the till was very polite…

Young lad on the till was very polite and helpful. Guy in the yard helped us find the 6'x6' trellis.

28 oktober 2025
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Antwoord van Bradfords - Honiton BBS

Good Afternoon Timothy

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us.

If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk

Kind Regards,

Katie

Beoordeeld met 5 van de 5 sterren

Excellent customer service at Honiton Bradfords

we had ordered wood lengths and couldnt get them in the car - a very professional young man stepped in and cut them to size very expertly and loaded our car up for us - real customer service and a real gem for Bradfords Honiton

29 juli 2025
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Antwoord van Bradfords - Honiton BBS

Hi Helen

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us from start to finish with your order,

Thank you for your feedback regarding the service recieved in branch upon collection this is greatly appreciated and has been passed onto all involved with your order,

We hope to see you again soon.

Kind regards

Katie

Beoordeeld met 5 van de 5 sterren

Quality top soil/value for money. David

Excellent product used to top up existing soil prior to laying new lawn.

All staff at this branch knowledgeable and friendly whether purchasing large or small items.and make you feel a valued customer.would highly recommend this product and bradfords

29 mei 2025
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Antwoord van Bradfords - Honiton BBS

Good Afternoon Stubby

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us from start to finish with your order,

I am happy to hear that you have received excellent service from the Honiton branch and thank you for the recommendation,

Your feedback is greatly appreciated and has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Beoordeeld met 5 van de 5 sterren

Excellent service

25 februari 2025
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Antwoord van Bradfords - Honiton BBS

Good Afternoon Chris

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Katie

Beoordeeld met 1 van de 5 sterren

I am still waiting for my delivery of…

I am still waiting for my delivery of fence posts!

29 januari 2025
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Antwoord van Bradfords - Honiton BBS

Good Morning Laurence

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to not being contacted regarding the delivery of your order as of yet,

I apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.

Kind Regards,

Katie

Good Morning Laurence

I hope you are well,

Further to your review your local branch has advised that they have been in contact and the Fence post have been delivered,

If we can be of further help in the future please do not hesitate to contact customer.service@bradfords.co.uk

Kind Regards,

Katie

Beoordeeld met 5 van de 5 sterren

Exemplary Service

Bradfords service for delivery of my stone and timber was exemplary. Polite efficient and courteous. The driver John was no different to the office staff, his offloading was no problem to him and went out of his way to offload my bags of stone exactly where I wanted them. Many thanks John.

30 december 2024
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Antwoord van Bradfords - Honiton BBS

Good Afternoon Huss

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and received a polite, efficient and courteous service from start to finish with your order,

Thank you for your feedback regarding the delivery service provided this has been passed onto all involved,

Kind regards

Katie

Beoordeeld met 5 van de 5 sterren

on time and very helpful and friendly

on time and very helpful and friendly

2 september 2024
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Antwoord van Bradfords - Honiton BBS

Good Afternoon Andre

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and recieved a helpful and friendly delivery service with your order,

Thank you for your feedback this has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Beoordeeld met 5 van de 5 sterren

Easy online ordering and collection

Easy online ordering and collection. Very helpful staff.

17 juli 2024
Logo Bradfords - Honiton BBS

Antwoord van Bradfords - Honiton BBS

Hi Paul

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Beoordeeld met 5 van de 5 sterren

Always great customer service

Always great customer service, recommended

4 juli 2024
Logo Bradfords - Honiton BBS

Antwoord van Bradfords - Honiton BBS

Hi Mark

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Beoordeeld met 5 van de 5 sterren

Very easy to find what I wanted on the…

Very easy to find what I wanted on the website, delivery was as stated, helpful driver…all good

2 juli 2024
Logo Bradfords - Honiton BBS

Antwoord van Bradfords - Honiton BBS

Hi Jim

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Beoordeeld met 5 van de 5 sterren

Bradfords Honiton, highly recommended

I cannot recommend Bradfords in Honiton highly enough. Every member of staff that I have spoken to has been polite and helpful. Both John-Mark and Gerry were the perfect delivery drivers, ensuring everything was delivered exactly where I asked and had excellent customer service skills. Steve Menday went above and beyond and nothing was too much trouble for him. He is extremely knowledgeable and offered great suggestions until I made a decision of what I wanted. I have been made to feel like a valued customer and will definitely use Bradfords in Honiton for any future projects.

28 juni 2024
Review zonder uitnodiging
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Antwoord van Bradfords - Honiton BBS

Hi

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Beoordeeld met 5 van de 5 sterren

Excellent service.

Very Happy, excellent team on deliveries too.

15 mei 2024
Logo Bradfords - Honiton BBS

Antwoord van Bradfords - Honiton BBS

Hi Susan

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Beoordeeld met 3 van de 5 sterren

Off the shop floor

We travelled 70 miles round trip to buy a Makita vacuum which had been advertised as clearance. What the advert didn't say was that it was quite marked and off the shop floor. Could be my fault for thinking it was too good to be true. It was, lesson learned.
If it hadn't been for the young man Jamie (@ Honiton) it would have been one star.
Pity really as I had all the batteries and charger with my drill .

19 mei 2024
Logo Bradfords - Honiton BBS

Antwoord van Bradfords - Honiton BBS

Good Morning Steve

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to the condition of the vacuum you ordered.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.

Kind Regards,
Sam

Beoordeeld met 5 van de 5 sterren

Helpful and friendly as always

Helpful and friendly as always. Online ordering is quick and easy.

12 april 2024
Logo Bradfords - Honiton BBS

Antwoord van Bradfords - Honiton BBS

Good Morning Eddie

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and recieved a helpful and friendly service with your order

Thank you for your feedback this has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Beoordeeld met 5 van de 5 sterren

easy to order online delivered on…

easy to order online delivered on time and delivery driver very friendly and helful

1 april 2024
Logo Bradfords - Honiton BBS

Antwoord van Bradfords - Honiton BBS

Good Afternoon Peter

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,

Thank you for your feedback regarding the friendly and helpful delivery service provided with your order,

This has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

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