Website ordering and shop collection was easy enough. Just wish shop opening hours weren't focussed around trade customers - especially on Saturdays - when us DIY duffers are in need of stuff.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The ordering online was fairly easy, but once the local depot was involved everything was streamlined and easy. A telephone call from Sidmouth checked when I was at home, and an email on the day warn... Toon meer
Bedrijf heeft geantwoord
I ordered three related items on line but made a mistake on one of these items, after a call from Bradfords, this was corrected before I picked up my order. Another item that I wanted was from the war... Toon meer
Bedrijf heeft geantwoord
Ordered on line, phone call from branch to confirm order next dayand delivery date within three days of Oder placed. Arrived on time, excellent delivery driver. Product as expected and being used
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Geschreven door het bedrijf
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contactgegevens
Alexandria Road, EX10 9HE, Sidmouth, Devon, Verenigd Koninkrijk
- 01395 578151
4,8
Uitstekend
168 reviews
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Heeft 97% van zijn negatieve reviews beantwoord
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Poor decking boards let down good service
Quality of the decking boards was disappointing. Understand that it's a natural product but 4 or 5 of the 3.6m boards were unusable due to damaged edges or missing knot holes along edges. Only because I had over ordered and was cutting them all in half meant I was left with 4 halves that couldn't be used. Other than that tge price and service were both very good.
26 maart 2023
Antwoord van Bradfords - Sidmouth BBS
Good afternoon Warren,
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the quality of the goods,
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Joe.
Good afternoon Warren, the manager of you local branch has let me know he was able to rectify this for you.
Thank you for the contact and I hope you are pleased with the outcome.
Joe.
Antwoord van Bradfords - Sidmouth BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Customer service at its best
Customer service at its best. With in an hour of placing my order the local branch had phoned me and couldn’t have been more helpful
17 februari 2023
Antwoord van Bradfords - Sidmouth BBS
Hi Amanda
Thank you for taking the time to leave us a review.
I am glad our communication to you was well received,
We hope to see you again soon.
Kind Regards,
Joe.
Communication was great
Communication was great, Delivery came when expected. Driver went out of his way to be helpful. Will defiantly be using Bradfords again
17 februari 2023
Antwoord van Bradfords - Sidmouth BBS
Hi Amanda
Thank you for taking the time to leave us a review.
I am pleased everything went well and exceeded expectations,
We hope to see you again soon.
Kind Regards,
Joe.
Great service as promised and more
Prompt call following the online order.
Delivery arrived as promised.
Driver was helpful in accommodating best drop off location for the goods and assisted.
15 december 2022
Antwoord van Bradfords - Sidmouth BBS
Good Afternoon Martin
Thank you for taking the time to leave us a review.
I am pleased to hear that you are happy with the service you have received from start to finish with your order from our Sidmouth branch.
This will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Great service received
Great service received, item was ready for collection as I did click & collect.
The gentleman who served me was very polite and courteous.
3 november 2022
Antwoord van Bradfords - Sidmouth BBS
Hi Morgan,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
It was easy to order for collection
It was easy to order for collection. The yard was easy to navigate and the staff were really helpful.
12 november 2022
Antwoord van Bradfords - Sidmouth BBS
Hi Angie,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Very helpful staff
11 oktober 2022
Antwoord van Bradfords - Sidmouth BBS
Good Afternoon Mr Allen
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and our staff at the Sidmouth branch where very helpful this will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Helpful and considerate to suit our needs
Second time we had a delivery in a week and the operative was really helpful again and considered the best option for dropping the heavy goods to reduce the workload for the guys doing the work. Each delivery slot was agreed with the shop after they phoned and made convenient to our plans. Great stuff!
4 september 2022
Antwoord van Bradfords - Sidmouth BBS
Good Evening Mr Wood,
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a helpful and considerate service from the Sidmouth branch for both your orders,
This will be passed on to all involved.
We look forward to seeing you again soon in the future
Kind Regards,
Katie
Great
Great service - had a call within 5 mins of placing the order online to confirm they had received the order and to confirm the delivery date. The delivery was on time, nice & early, and exactly as ordered. Driver was nice too. Very good.
19 augustus 2022
Antwoord van Bradfords - Sidmouth BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Excellent service and brilliant driver
Excellent service and brilliant driver. Delivered to an awkward location with skill and care.
20 augustus 2022
Antwoord van Bradfords - Sidmouth BBS
Good Morning Graham,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Perfect nice straight timber delivery…
Perfect nice straight timber delivery time was extra fast
15 augustus 2022
Antwoord van Bradfords - Sidmouth BBS
Hello Chris,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Very quick delivery at no cost!
Very quick delivery and driver just got on with despite there being lots of obstacles in the way that we didn't have time to move!
1 augustus 2022
Antwoord van Bradfords - Sidmouth BBS
Hi Clare
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and thank you for the feedback on delivery this will be passed on to all involved!
We hope to see you again soon.
Kind Regards,
Katie
The paving slabs I ordered were ready for collection…
The paving slabs I ordered were ready for collection when I arrived and were quickly loaded into my car boot.
19 juli 2022
Antwoord van Bradfords - Sidmouth BBS
Hi Michael,
Thank you for taking the time to leave us a review.
I am pleased to see that our click and collect order process worked well for you,
We hope to see you again soon.
Kind Regards,
Lorna
Ordered timber one day and it was…
Ordered timber one day and it was delivered free, the next day!
Very pleased, all easily done and great service. The delivery guy was great.
Many thanks
16 juli 2022
Antwoord van Bradfords - Sidmouth BBS
Good morning.
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Joe.
The extra mile...
They will do there utmost to look after their customers... they fitted in a swift delivery at the last minute when demand for deliveries was high. Very happy to recommend my Sidmouth branch
15 juli 2022
Antwoord van Bradfords - Sidmouth BBS
Good Morning Roms
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and this will be passed on to all involved at the Sidmouth Branch.
We hope to see you again soon.
Kind Regards,
Katie
Delivered on time
Delivered on time, by very helpful driver, competitive prices, easy to use website.
6 juli 2022
Antwoord van Bradfords - Sidmouth BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
all good..lorry driver was excellent…
all good..lorry driver was excellent and unloaded in a difficult location
6 juli 2022
Antwoord van Bradfords - Sidmouth BBS
Hi Ken
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
The staff are always helpful and…
The staff are always helpful and friendly. They do their best to provide customer satisfaction. If the customer is happy then it builds a loyalty 😀
6 juli 2022
Antwoord van Bradfords - Sidmouth BBS
Hi Paul,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Perfect service.
Contact with Bradford’s pre delivery, arrived on time and was delivered exactly where we wanted it!
8 april 2022
Antwoord van Bradfords - Sidmouth BBS
Hi Pete,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
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