Easy to order the type of gravel I needed on line. Received an acknowledgment immediately. Within suggested delivery timeframe an email was sent with delivery day. I did not need to change this but th... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The staff at Taunton were brilliant, the lady I spoke with on the phone was helpful in rearranging our delivery and the delivery guy was really friendly and put the gravel exactly where we wanted it.... Toon meer
Ordered sand and cement online. Both products were priced competitively and the same as we had used before so good consistency. Checked delivery with the local branch and they confirmed the delivery w... Toon meer
Bedrijf heeft geantwoord
Ordering was simple and price was great compared to others but still 30% up on two years ago (thanks Tory mismanagement of the economy). Delivery driver was a star. Reversed through a narrow gate, neg... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Geschreven door het bedrijf
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contactgegevens
Wellington New Road, TA1 5LU, Taunton, Somerset, Verenigd Koninkrijk
- 01823 254666
4,2
Goed
245 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I chose five stars because I they put…
I chose five stars because I they put there selves out to help with what I needed
17 oktober 2026
Antwoord van Bradfords - Taunton BBS
Hi Stephen,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Delivered on time
Delivered on time . Pleasant delivery driver. Put the gravel exactly where I wanted . 😊
11 oktober 2026
Antwoord van Bradfords - Taunton BBS
Hi Keith
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy Peasy
Easy to order the type of gravel I needed on line. Received an acknowledgment immediately. Within suggested delivery timeframe an email was sent with delivery day. I did not need to change this but there is an option to do so if needed. On morning of delivery I was texted with a time frame. Delivery driver was cheerful and helpful. Bish bash bosh- all done. Have used Bradfords before and will keep on doing so. Excellent service.
19 augustus 2026
Antwoord van Bradfords - Taunton BBS
Hi Alisan,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Antwoord van Bradfords - Taunton BBS
Hi Mr Ostler
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Not great
Kept failing to deliver, saying could not get access as there Lorries were to big, but we had deliveries by skip lorries and bin lorries collecting waste.
8 augustus 2026
Antwoord van Bradfords - Taunton BBS
Good Afternoon Andrew
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
THANK YOU
As usual, a very smooth experience from beginning to end. Excellent customer service and delivery.
15 augustus 2026
Antwoord van Bradfords - Taunton BBS
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
I ordered on a Tuesday and expected 2-3…
I ordered on a Tuesday and expected 2-3 delivery time. I filled in the information box that I needed a Thursday are Friday delivery date however I was allocated Monday! No problem obviously delivery's have to be managed, I called Taunton branch and asked for my delivery to be changed to Thursday which I was informed work be changed. However my delivery was made on Monday!! What was the point of filling out the form and also calling if I'm just going to be egnored????
4 augustus 2026
Antwoord van Bradfords - Taunton BBS
Good Morning Nick
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Item never arrived and comms very poor
Item never arrived and comms very poor. Had to keep asking where our order was, found it ourselves in another Bradfords shop, collected it and cancelled the original order. Very poor service..
30 juli 2026
Antwoord van Bradfords - Taunton BBS
Good Morning Mr Hudson
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam M
Excellent customer service and support…
Excellent customer service and support from yard staff
30 juli 2026
The staff at Taunton were brilliant
The staff at Taunton were brilliant, the lady I spoke with on the phone was helpful in rearranging our delivery and the delivery guy was really friendly and put the gravel exactly where we wanted it. We will most definitely use Bradfords again
1 augustus 2026
Late and missing
Was delivered outside the delivery window given, I had to ring up several times, when it did arrives items were missing. Very disappointed
29 juli 2026
Antwoord van Bradfords - Taunton BBS
Good Afternoon Hannah,
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam M
Just amazing company quality item
Just amazing company quality item , helpful staff fast delivery , delivery driver was fab , would always use this company in the future 100% perfect thankyou
29 juli 2026
Antwoord van Bradfords - Taunton BBS
Hi Mrs Palk,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Polite and respectful
A very polite young man delivered our items. Very kindly put them neatly on the driveway. All delivered with care. Thank you Bradfords Taunton.
27 juni 2026
Antwoord van Bradfords - Taunton BBS
Hi Mrs Cole
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
No point doing click and collect
Edit "Thankyou for taking the time to phone and explain why my particular lengths weren't provided. Your customer service for complaints gets the edit."
Did click and collect to make it easier. Received a message saying my order of 3x2.1m lengths of timber were ready,but when I arrived I was presented with 3 x 3.6 lengths and had to cut them to fit in the van myself.
25 juni 2026
Antwoord van Bradfords - Taunton BBS
Good Morning Mr Frost.
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam M
Delivery service time can take 7 days or longer if you don't chase up your order.
I've placed an order of posts ,fence panels,concrete on 23 .06. 26 and expected to be delivered 2/3 working days as it said on the confirmation email order , with no response from them I've sent an email and also went in the nearest store wich is 2 mins walk from home ...eventually I had my delivery on 30.06.26. with four out of ten bags of concrete mix damaged. With all my time wasted this is very disappointing.
22 juni 2026
Antwoord van Bradfords - Taunton BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Antwoord van Bradfords - Taunton BBS
Hi Nick
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy to order
Easy to order, we had a problem to collect but were able to answer our query quickly and easily.
18 juni 2026
Antwoord van Bradfords - Taunton BBS
Hi Kevin and Kerry,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
A good firm to deal with
Always helpful when ordering and delivery never too much trouble
Great service
24 februari 2026
Antwoord van Bradfords - Taunton BBS
Hi John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Very good driver
Had driver John this morning delivering dumpy bag of pipe bedding to site in Greenway road, Taunton, John is always upbeat, happy and positive, it was a slightly awkward delivery for him, but John was very patient and professional, he enacted the delivery perfectly. We very much appreciate the service received.
26 februari 2026
Review zonder uitnodiging
Antwoord van Bradfords - Taunton BBS
Hi David
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
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