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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

For those that are leaving reviews on this store about the Bricks and Minifigs drama. This is NOT that store/franchise/business. It's a completely different store that does custom parts and minifigu... Toon meer

Beoordeeld met 5 van de 5 sterren

Just received my order for the Onyx Queen minifigure, arrived in Canada in less than a month. The packaging was secure and solid, the minifig came in perfect condition and I'm in love with it, will or... Toon meer

Beoordeeld met 1 van de 5 sterren

Stolen a person's 200k usd, a person who needed the money due to his condition and the original owner who got kicked out and the store got taken over by another person. There was a person who investig... Toon meer

Beoordeeld met 5 van de 5 sterren

Awesome seller. He is very chill, puts effort on packaging, both design and protection. It's been a nice shopping experience which I definitely will repeat. + His discord channel is pretty fun and h... Toon meer

Bedrijfsgegevens

  1. Speelgoedwinkel
  2. Hobbywinkel
  3. Modelbouwwinkel

Geschreven door het bedrijf

Discover the greatest destination in the galaxy for LEGO® enthusiasts at BricksAndFigsDE. Specializing in rare, collectible LEGO® Minifigures and custom items, our passion for quality and uniqueness sets us apart. Whether you're a seasoned collector or searching for the perfect gift, you'll find an unparalleled selection with us. Experience exceptional customer service that makes building your collection a joy. Join our community of satisfied builders and see why we're the top choice for LEGO® fans everywhere.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

112 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 13% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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Beoordeeld met 5 van de 5 sterren

This is NOT Bricks and Minifigs, and is a great small online business.

For those that are leaving reviews on this store about the Bricks and Minifigs drama. This is NOT that store/franchise/business. It's a completely different store that does custom parts and minifigures, and it's based in Europe, not the United States/Utah. (notice DE in the name, which means Germany)

They have nothing to do with the Reckless Ben video. That company is Bricks and Minifigs. Please direct your anger elsewhere. This store is a great custom minifigs shop, and I've done business with them a few times.

27 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Thieves

Thieves, do NOT interact with these people. Stole 200.000 dollar worth of Lego from an old man, lie about it, threaten to drag out the legal battle and just refuse to give his property back. Sick lying bunch of thieves, you should be ashamed of yourself

27 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The stole 200k worth of Legos from an…

The stole 200k worth of Legos from an old man. They offered to sell them for him but after the franchise owner changed the decided to stop selling them for him and are now also refusing to return them to the old man. They now claim full ownership over the Legos

26 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Stolen a person's 200k usd starwars set

Stolen a person's 200k usd, a person who needed the money due to his condition and the original owner who got kicked out and the store got taken over by another person. There was a person who investigated this and got swatted due to trying to help the victim. The company has responded with denial and deflects claims even though there's concrete evidence. The customer support sucks too.

15 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommended!

I am very pleased with these figures; the detail is amazing and comparable to real LEGO. This was my second order because of my previous great experience.

The shipping was very fast, and the nice packaging plus bonus stickers were a great touch.

19 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Canadian customer, Onyx queen order

Just received my order for the Onyx Queen minifigure, arrived in Canada in less than a month. The packaging was secure and solid, the minifig came in perfect condition and I'm in love with it, will order again for sure. Highly recommand BricksandfigsDe for any canadian costumer. Even got some stickers and a sweet postcard type picture.

11 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Vendeur très pro

Vendeur très pro, une erreur lors de la préparation de la commande a eu lieu, ça peut arrivé, j'ai tout de suite été pris en charge et une solution a été très vite trouvé. Très pro !
10/10

13 april 2026
Beoordeeld met 1 van de 5 sterren

Terrible experience

I had a terrible experience trying to pre-order on this website. Once the payment was finalized via PayPal, the site rejected my order due to an incorrect address. Of course, it was the most popular figure I wanted to buy, but it was impossible to complete the order even after PayPal payment. And then, as if by magic, it was possible to complete orders for other, less popular figures on their site, where the address wasn't considered incorrect. As a result, I'm certain this site chooses who gets the pre-ordered figures, which is quite dishonest since the figures are then sold at exorbitant prices on eBay, among other places. It's sad. In the end, speculators take precedence over collectors. And I want to emphasize that I've ordered from this site before, but there won't be a next time because, clearly, some customers have more influence than others.

19 april 2026
Review zonder uitnodiging
Logo BricksAndFigsDE

Antwoord van BricksAndFigsDE

We’re sorry to hear that you had this experience.

We do not manually choose who is allowed to purchase certain figures, and we definitely do not prioritize resellers or speculators over collectors. All orders are processed automatically through our Shopify checkout system, including address validation and stock reservation.

In some cases, PayPal can submit address information in a format that our fraud prevention or address validation system flags as invalid or incomplete, which can unfortunately prevent the order from being completed even if the payment authorization initially goes through. This is not related to the popularity of a figure or the customer placing the order. If the checkout fails, the authorization is automatically canceled or refunded by PayPal shortly after.

The reason other products may still have been purchasable afterward is simply because they had remaining stock available, while the figure you wanted sold out during the failed checkout attempt due to extremely high demand.

We completely understand how frustrating this situation is, especially when trying to secure a limited pre-order item, and we’re sorry the experience left you disappointed. However, we want to assure you that we do not selectively decide which customers receive access to products.

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