Bright Heart Education Reviews 

134
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

My son enjoyed and benefited all throughout secondary school from Bright Heart education . The tutors are amazing, profesional and accommodating to the challenges of ADHD . Now he has finished hi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

As a parent, seeing the outstanding impact Seony has had on my child’s academic and personal growth has been truly inspiring. From day one, she has demonstrated exceptional dedication, patience, and p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The experience with Bright Heart has been fantastic. My son has dysgraphia and slow processing, both of which make classroom leaning difficult. His tutor has been understanding and has coaxed him out... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have worked with Bright Heart for a number of years after we took a pupil on roll who was already working with one of their tutors. Since then we have used them to provide quality tuition for ou... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Onderwijsinstelling
  2. Onderwijsaanbieder
  3. Privétutor
  4. Bijles

Over Bright Heart Education

Geschreven door het bedrijf

Bright Heart is an award-winning SEN-focused tutoring agency based in London.

We transform lives through trusted, nurturing special needs tuition

We won the Tuition Business of the Year award in the 2022 National Tutoring Awards (runners-up in 2023, 2024 & 2025). We were also runners-up in the categories Alternative Provision Provider in 2025 and Best Tuition Delivery to Private Clients in 2023. We were also a finalist in the EducationInvestor Awards for SEN Supporter of the Year in 2025.

Bright Heart helps students with learning challenges or SEMH needs, those lacking confidence or motivation, and those who have fallen behind in school. It also provides home-schooling tuition overseen by UK-qualified teachers. Our nurturing approach boosts learning and confidence.

Our experienced team is passionate about helping children and young people achieve their potential. Our education consultants (experienced UK-qualified teachers) take the time to fully understand students’ unique learning needs, ensure that we provide well-matched tutors, and oversee tutoring.

Students receive individual learning plans (ILPs) that cater not only to their academic requirements but also to their SEMH needs. ILPs serve as a roadmap, guiding tutors to deliver tailored tuition that keeps students’ learning on track.

Tutors are carefully screened, personally interviewed by a director, background checked (including Enhanced DBS with children’s barred list check), and met in person. Tutors receive training and guidance on tutoring and safeguarding practices and adhere to our tutoring standards, Safeguarding and Child Protection Policy, and Online Tutoring Policy.

Our tutors have the patience, understanding and necessary experience to ensure that sensitive learning situations are handled with care. Tutors embody Bright Heart’s student-centred approach, taking the time to listen and connect to students, enhancing trust, self-esteem, and self-belief before building on academic abilities.

We cover from Reception to A-level and offer adult support. While we focus on English, maths and science, we cover most subjects. We offer supplementary tuition and interim education, covering the entire curriculum. In addition, we provide help with lifelong skills like study techniques and transition into adulthood.

Bright Heart offers in-person tutoring in London and parts of Surrey and Kent, and online tutoring nationwide and internationally. We work with private clients, local authorities, and schools (we were an accredited National Tutoring Programme (NTP) Tuition Partner).


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

134 reviews

5 sterren
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3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(134)

32 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Bright House has been a godsend for my family

Bright House has been a godsend for my family. They've made a challenging situation - choosing to take my son who was newly diagnosed with ASD out of school - into a joyous one.

They partnered with us to find a fabulous tutor that my son loves working with and is actually learning from. His confidence is improving and he loves learning again, just like he did before he entered the school system. I highly recommend Bright Heart for their thorough vetting and deep care for our children's education.

20 augustus 2024
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Antwoord van Bright Heart Education

Thank you so much for your kind words and for taking the time to leave a review. We are so happy that we have been able to support your son and to hear that he is so happy with his tutor. Building confidence is what it is all about and we are thrilled that you have had such a positive experience with Bright Heart. Your feedback is incredibly valuable and we appreciate your support.

Beoordeeld met 5 van de 5 sterren

Brightheart have been outstanding

Brightheart have been outstanding , my daughter has been out of school for two year and I had no hope of support , they have given my daughter total support and confidence to learn again , not only with her education but they have gone above and beyond to help support her mental health , thank you Brightheart team for you dedication and support,

16 augustus 2024
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Antwoord van Bright Heart Education

Dear Rachel, Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you have had such a positive experience with Bright Heart and that your daughter has made such incredible progress all round. It has been our pleasure to support her!

Beoordeeld met 5 van de 5 sterren

Bright Heart Education - 'Winner of Hearts'

Bright Heart Education have been so supportive and wonderfully brilliant throughout my journey with them! I am most delighted to share that every effort made, is acknowledged by all staff and the appreciation is wonderous! This truly has been the best experience ever! Bright Heart Education are such a dedicated organisation with real people, who care for both the Staff and the Tutees! It is such as honour to be working alongside such wonderful people! Where real experience with true meaning, always has brilliant outcomes for all! Thank you to all the Bright Heart Team! Sabrina

26 juni 2024
Review zonder uitnodiging
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Antwoord van Bright Heart Education

Dear Sabrina, thank you so much for taking the time to leave us a review. Thank you so much for your excellent tutoring and your fantastic feedback! We are really pleased that you are so happy being a tutor with Bright Heart.

Beoordeeld met 5 van de 5 sterren

Trustworthy and reliable

Bright Heart helped me to find the right tutor for my son. They did background check and ensured our requirements were matched with the right candidate. Though it took some time in the process of screening, it was worth waiting for a reliable tutor.

22 april 2024
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Antwoord van Bright Heart Education

Thank you so much for leaving us a review. We are really pleased that you are happy with our service and your tutor, and appreciate your patience.

Beoordeeld met 4 van de 5 sterren

Maths tutor

Khalid Ahmad, maths tutor, could really engage my son, who always has struggled with maths. Thank you!

3 juni 2024
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Antwoord van Bright Heart Education

Dear Susana, many thanks for leaving us a review. We are delighted that Khalid has been a good match for your son.

Beoordeeld met 5 van de 5 sterren

Reliable and supportive tutor

Reliable and supportive tutor, always with the child's interest at heart

12 juni 2024
Review zonder uitnodiging
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Antwoord van Bright Heart Education

Dear Andre, many thanks for leaving us a review and for your positive feedback.

Beoordeeld met 5 van de 5 sterren

Thank you Jessamie

We can't thank Jessamie enough (and our school for finding her). My daughter (dyslexic, adhd, etc) was struggling with attendance at the start of year 11, and we honestly didn't know if she would even make it to the exams. Bringing Jessamie on board was a stroke of genius on the part of our school. Her one to one tuition lifted my daughter's confidence and kept her on track. The fact that she attended all of her English GCSE exams is remarkable. Jessamie clearly has empathy with her students and by being so relatable she has kept my daughter engaged over the months. This is no mean feat! Huge thanks to Jessamie. We are very grateful.

1 juni 2024
Review zonder uitnodiging
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Antwoord van Bright Heart Education

Many thanks for taking the time to leave us a review. We are delighted that Jessamie was able to help your daughter with her confidence and engagement.

Beoordeeld met 5 van de 5 sterren

Jessamie for President

Today was our last session with Jessamie and although we have only worked with her for a short time, it has just been an extremely positive experience.
My son is Autistic and generally struggles to build rapport easily with new people but Jessamie has the magic touch because from the very first meeting, her ability to empathically connect with him was amazing.
She came in at a late stage to try to get my son back on track to pass his GCSE English, after we had been let down by our previous BH tutor, who quite frankly wasn't fit for purpose.
Her teaching style and strategies allowed my son to quickly grasp concepts, that previously had huge gaps; whilst balancing working at his pace but gently pushing him when needed.
Jessamie restored my faith in Bright Heart Education in terms of her professionalism and depth of knowledge of her subject.
She was able jump straight into the deep end, literally igniting my son's interest and self-belief which had been completely diminished by his school and the previous tutor.
I really can't praise her highly enough but what I will say is that children need passionate and dynamic educators who are also empathic, compassionate, driven and who genuinely love the subject that they're teaching. Jessamie has all of these qualities are bags more.
She is a complete breath of fresh air, an ambassador for your organisation and I'd say to every parent, Jessamie comes HIGHLY recommended for English GCSE, A level and beyond.

5 juni 2024
Review zonder uitnodiging
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Antwoord van Bright Heart Education

Dear Elizabeth, thank you so much for taking the time to leave such a comprehensive review. We are delighted that Jessamie has had such a positive impact on your son. We are really sorry that your son's previous tutor let him down. We would like to thank you for taking the time to fill in our parent survey and discuss your concerns with Ryan, as feedback - both positive and negative - helps us to improve and deliver the excellent service we strive for. We are also very thankful that you allowed us the opportunity to restore your faith in us by providing your son with a new tutor.

Beoordeeld met 5 van de 5 sterren

No more homework tears

Amelia our tutor and Bright Heart have helped us reduce stress and create positive experiences around homework, which is an amazing accomplishment. Our specific challenges are being addressed in a calm, understanding and encouraging manner which facilitates the learning process in ways I’m not personally equipped to manage on my own (as a concerned and emotionally involved parent). Thank you everyone at Bright Heart, especially our lovely tutor.

13 mei 2024
Review zonder uitnodiging
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Antwoord van Bright Heart Education

Thank you so much for taking the time to leave us a review. We are really pleased to have been able to help and are delighted that Amelia has been such a good match.

Beoordeeld met 5 van de 5 sterren

Bright Heart will always go the extra mile to get the best out of their students.

We have used the services of Bright Heart for the last 6 years. Firstly, with my Son, Harvey for his GCSE's and then his A Levels. All of the staff that Bright Heart have put in place for us, have always been outstanidng, in their patience and understanding of the what was required to help our Son through both sets of exams. I cannot thank Bright Heart enough, as they were there when we really needed extra help and support. Our son did extremely well in his GCSE's and A Levels. We have also recommended Bright Heart to friends and they are of the same opinion as us. Over the past couple of years, I have been studying for a GCSE in maths (long story....) and also, I have been studying for a MA in Art History. As an adult who required extra learning and guidance with these two subjects, I have been impressed with the understanding of the two tutors that have worked with me. My lessons were always geared to help and encourage me to try my best and to push me that little be more when needed.

I would happily recommended Bright Heart to anyone to who interested in taking on their services.

4 mei 2024
Review zonder uitnodiging
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Antwoord van Bright Heart Education

Dear Tim, thank you so much for taking the time to leave a review. It has been our pleasure to work with your family over the last 6 years.

Beoordeeld met 5 van de 5 sterren

I can t thank enough the amazing tutors…

I can t thank enough the amazing tutors from Bright heart ,they help my son academically but in such a friendly way that we feel they are family.
My son gain confidence and trust in himself along with improving his grades.
I strongly recommend them .

2 mei 2024
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Antwoord van Bright Heart Education

Dear Mariana, thank you so much for taking the time to leave us a review. It has been our absolute pleasure to help your son, and we are thrilled with his progress!

Beoordeeld met 5 van de 5 sterren

bright heart excellent tutors

really excellent tutor who engaged with my teen ahead of gcses in a way that made them feel supported and built their confidence up. Thank you Bright heart!

29 april 2024
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Antwoord van Bright Heart Education

Thank you so much for taking the time to leave us a review. We are really pleased that your teen's tutor had a positive impact ahead of the GCSEs.

Beoordeeld met 2 van de 5 sterren

Failed my child…

I worked hard to ensure that my son had a good EOTAS package put in place but sadly this organisation has let my son down enormously by providing an inadequate tutor and booking exams that clashed.

The worst thing is that this organisation are not taking any responsibility for their mismanagement.

Bright Hearts prepared my son for exams that could not be taken together because the GCSE dates clashed. They also did not put home invigilators in place. They missed the deadline, even though they agreed with the local authority to make “exam arrangements” months before the deadline was due.

Bright Hearts are saying what has happened is “unfortunate” in their response and have not offered any proper accountability, apology or remedy even though I have evidence and other concerns about professional misconduct. I am still waiting for a response to my formal complaint made weeks ago.

I am an educational professional myself and I have successfully changed government policy. I understand integrity. This company lacks integrity.

The company will probably try and take this review down or deny the statements I have made but I have evidence. I am willing to take this review down if the company responds to my very real concerns appropriately. I am also willing to speak to anyone else who has concerns or wants further information because I don’t want this to happen again to another child. It’s too late for my child but I hope this helps someone.

Natalie Clare Hay
Professional educator
Leader of the Free School Meal Disability Inclusion Campaign

22 maart 2024
Review zonder uitnodiging
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Antwoord van Bright Heart Education

Dear Natalie, thank you for taking the time to leave us a review. We strive to deliver an exceptional service and are truly sorry that you feel let down by us, and can understand some of your frustrations. Rather than responding to your detailed points at this stage (a number of which we disagree with), we will diligently work to respond to your complaint and hopefully then meet with you to discuss things constructively.

Beoordeeld met 5 van de 5 sterren

An Amazing Agency to work for.

Bright Heart Education is a caring, professional and supportive agency to work for. Their approach encompasses so much more than just focusing on academic success. Pupils' social, emotional and mental health is paramount to them. As one of their tutors, I feel that their holistic approach to tuition enables me to provide support for pupils' academic achievement, as well as their well being.

Bright Heart respects me as a professional and is supportive and appreciative of the work I do. They are excellent at communicating and really care about their team, pupils and pupils' families.

23 april 2024
Review zonder uitnodiging
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Antwoord van Bright Heart Education

Dear Juliette, many thanks for leaving us a review. Thank you so much for your excellent tutoring. We are really pleased that you are so happy being a tutor with Bright Heart.

Beoordeeld met 5 van de 5 sterren

Bright Heart have provided a great service

Bright Heart have provided an exceptional A Level Psychology tutor for our son and he has benefited greatly from his experience. Bright Heart have always been easy to get hold of and a pleasure to speak with. No hesitation at all in recommending Bright Heart.

19 april 2024
Review zonder uitnodiging
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Antwoord van Bright Heart Education

Dear Jim, many thanks for taking the time to leave us a review. We are delighted that your son's tutor has been such a good match, and really appreciate your feedback about our service.

Beoordeeld met 5 van de 5 sterren

Always prepared, patient and punctual

I have used a couple of the Bright Heart tutors for a primary school aged child with ADHD. They are always patient and fully engage my child during the online lesson.

8 april 2024
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Antwoord van Bright Heart Education

Dear Sandra, many thanks for taking the time to leave us a review. We are delighted to read your positive feedback.

Beoordeeld met 5 van de 5 sterren

Very high quality tutoring

Very high quality tutoring; excellent at establishing rapport and engagement; kind, helpful and responsive. Good clear and helpful lesson feedback. Easy invoicing and payment system, and very good value for money.

7 maart 2024
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Antwoord van Bright Heart Education

Dear Richard, many thanks for taking the time to leave us a review. We are delighted to read your positive feedback.

Beoordeeld met 5 van de 5 sterren

We have been really pleased with Bright Heart

We have been really pleased with Bright Heart. The tutors are very well matched and are amazing with our son who has complex needs.
The communication with Bright Heart is great and they are always very helpful and friendly.

27 februari 2024
Review zonder uitnodiging
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Antwoord van Bright Heart Education

Dear Emily, thank you so much for taking the time to leave us a review. We are delighted to read your positive feedback.

Beoordeeld met 5 van de 5 sterren

Got a great maths tutor for my dyslexic…

Got a great maths tutor for my dyslexic son and it’s all going great, he actually likes his lessons!

1 januari 2024
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Antwoord van Bright Heart Education

Dear Matthew, many thanks for your review. We are delighted to read your feedback about your son's tutor and that he is enjoying his lessons.

Beoordeeld met 5 van de 5 sterren

Five star teachers!

Teachers are amazing!

27 februari 2024
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Antwoord van Bright Heart Education

Dear BR, many thanks for leaving us a review. We are delighted to read your feedback.

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