Mahek was fantastic both sessions we have had with her. She shows professionalism, great support, gives you a great understanding of the features that are available, gave us all the information and st... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Our dealings & training with Amy have been fantastic. She was very thorough & explained everything very well. Amy also followed up with me to see how we were going with the implementation.
My assistant for this training was Ailish, she was fantastic! But the whole team have been great. Everyone is very understanding and communicative, I feel well supported. They do a good job at making... Toon meer
Mahek was a fantastic trainer and went above and beyond to support me throughout the training. She provided all the information in a clear, simple, and easy-to-understand way, making everything feel a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Brighthr ANZ
Geschreven door het bedrijf
BrightHR is on a mission: to transform people management for small businesses by providing innovative HR and health & safety software, giving employers all the tools and support they need to manage and grow their business.
Our software lets employers manage all their HR and health & safety in one place, from their desktop and mobile app. From handling everyday HR tasks—like logging sickness, calculating holidays, creating rotas, and much more—to creating complex contracts and policy documents, BrightHR gives employers HR technology that’s easy to use, and advice that’s clear, practical, and jargon-free.
Bright also comes with two exclusive free mobile apps. PoP lets you track employee expenses and approve them with a swipe. And Blip makes it easier for you to record your staff’s work hours.
In addition, our extra support services also include 24/7 employment law advice, expert health & safety guidance, and a confidential employee wellbeing programme.
It’s no wonder thousands of small business owners trust BrightHR for all their HR needs. Join today and enjoy easier people management.
Call us on 0800 783 2806 for more info!
Contactgegevens
Level 6 / 180 Thomas St , 2000, Sydney, Australië
- AU: 1300 029 198 | NZ: 0800 675 707
- brighthr@employsure.com.au
- brighthr.com.au
4,8
Uitstekend
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
There was an issue that I was not able…
There was an issue that I was not able to use the purchased product fully. It should have worked in the first place and was frustrating but when raised it with the salesperson Raz Roiter who signed me up with their services, it was resolved in a week’s time.
26 augustus 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi Adarsh,
Thank you for leaving us a positive review!
It’s great to hear that your account manager Raz was able to efficiently assist you in providing a resolution to the unexpected issue.
I will be sure to pass the feedback on!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Matthew has been an incredible help in…
Matthew has been an incredible help in setting up my business. He’s organised all the advice calls I needed and made sure I have the right documentation in place so everything runs smoothly and in line with the law. Thanks to him, I feel much more confident and stress-free in running my business. Highly recommend!
21 augustus 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi Dash & Shine Cleaning Services,
Thank you for taking the time to leave us lovely feedback!
It’s always a pleasure to read such great reviews about our customer solutions team and how they have been able to ensure our clients receive the employment relations support they need.
I will be sure to pass your feedback onto Matthew!
If you need any further support, please reach out to us at customer.solutions@brighthr.com.au and we will be more than happy to assist!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Stefany was amazing
Stefany was amazing, she made everything so easy to understand and was very patient in her explanation
20 augustus 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi Kathy,
Thank you for your 5-Star review and taking the time to give us your feedback!
It’s great to hear that your training session and introduction to the BrightHR software with Stefany went so well!
We will be sure to pass your feedback on!
We look forward to continuing this level of service in the years to come!
Kind Regards,
The BrightHR Team
Use BrightHR for HR and WHS expertise…
Use BrightHR for HR and WHS expertise and support. I approached them with a complex situation and they asked the questions, fact checked their answers and presented me with a solution relatively quickly whilst I was on the phone. This professionalism and thorough due diligence to then explain to me in an easy to understand fashion, saved the the embarrassment and potential litigation had I of gone down the pathway I had intended. Thank you Humzah A. I appreciate your efforts and understanding.
12 augustus 2025
Antwoord van Brighthr ANZ
Hi Jason,
Thank you for taking the team to leave a wonderful 5-Star review!
At BrightHR, our advice team put every effort into providing customers with great service, so we’re delighted to get your positive feedback about Humzah and your advice call!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Professionalism
Very professional and presented in a way that was very easy to understand
7 augustus 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi Carleen,
Thank you for your 5-Star review!
It’s wonderful to know that your BrightSafe training session was well conducted and professional!
We pass on all feedback which helps to make our service as great as possible!
We look forward to continuing this level of service in the years to come!
Kind Regards,
The BrightHR Team
Management training to use system
Stefany was a great guide for our management team's review. She's highly knowledgeable. Although we started with some ground we'd already covered (perhaps a minor miscommunication), Stefany's ability to pivot and focus on what we needed was helpful.
22 juli 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi Carole,
Thank you for leaving a lovely review about your onboarding session!
It’s great to hear that Stefany was able to provide you with an excellent review of the BrightHR software and cover the features that were most applicable to you and your business!
All feedback is gratefully received!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
The demonstration by Stefany was on…
The demonstration by Stefany was on point and very educational.
21 juli 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi Darren,
Thank you for your wonderful 5-Star review!
At BrightHR we put every effort into providing customers with great service, so we’re delighted to get your positive feedback about Stefany and the onboarding session!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
We have recently enrolled with BrightHR…
We have recently enrolled with BrightHR and it's already made a noticeable difference in how we manage our HR processes.
The user-friendly interface is easy to navigate and the onboard training sessions with Isabella were incredibly helpful and who made sure we felt confident using the system from day one
7 juli 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi Liz,
Thank you for leaving us such a positive 5-Star review!
It is always excellent to hear from customers about how much of a difference our software makes to their business!
We will also be sure to pass on your lovely feedback about Isabella!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Andrew was great
Andrew was great! I really enjoyed our session and all the helpful tips he gave to be able to navigate the platform and get the most out of this valuable resource. I would definitely recommend Peninsula and their services to any company requiring HR services.
24 juni 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi Sara,
Thank you for your 5-Star review and taking the time to give us your feedback!
It’s great to hear that your BrightHR software training session with Andrew went so well and you received such great service!
We will be sure to pass your feedback on!
We look forward to continuing this level of service in the years to come!
Kind Regards,
The BrightHR Team
It was a great solution for our HR management
It was a great solution for our organisation, and the instruction was very clear.
20 juni 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi Eileen,
Thank you for your 5-Star review and taking the time to give us your feedback!
It’s great to hear that our team was so helpful in resolving your technical support query!
We will be sure to pass your feedback on!
We look forward to continuing this level of service in the years to come!
Kind Regards,
The BrightHR Team
Great on boarding session with Andrew
Great on boarding session with Andrew. He went through everything in an easy and efficient way ensuring I understood the different aspects of the system and could move forward easily. He was friendly and professional, making sure the session felt the same. Thank you
29 mei 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi Danielle,
Thank you for your lovely 5-Star review!
We are happy to hear that your training session of the BrightHR software with Andrew was professional and helpful!
We will be sure to pass your feedback on!
We look forward to continuing this level of service in the years to come!
Kind Regards,
The BrightHR Team
Thorough concise training delivered in a friendly open manner, with in a reasonable time frame. Highly recommend
Andrew was friendly and easy to understand, explained the software in a concise manner that I was able to follow without any issues. He asked questions to ensure I completely understood and was able to interact confidently in each area of the software. He also stuck to the time slot which was great for me.
29 mei 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi Candice,
Thank you for your wonderful 5-Star review!
At BrightHR we put every effort into providing customers with great service, and we’re delighted to get your positive feedback about your software training session!
We will be sure to pass this lovely feedback on to Andrew!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Great Onboarding Experience
Stefany was very clear & took the time to explain all the features that we require to start using the BrightHR & BrightSafe systems.
26 mei 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi Meeghan,
Thank you for your 5-Star review and taking the time to give us your feedback!
It’s great to hear that your training session and introduction to the BrightHR and BrightSafe software with Stefany went so well!
We will be sure to pass your feedback on!
We look forward to continuing this level of service in the years to come!
Kind Regards,
The BrightHR Team
Amazing system (from an ex HR / Safety Advisor)
I worked as a HR and safety professional in my life pre kids. In the last few years, we started our own small labour hire business. I had some of the documents i needed but no HR information system / intranet and also no system for reminders for renewing medicals / licences / training etc.
Signed up to Bright HR and WOWZA. I am beyond happy with the system. So easy to navigate and I've worked in a lot of HR systems for large companies.
The information provided is perfect.
Katrina did my initial introductory training and she was wonderful, made the process so enjoyable.
There is a lot of work to do to set all our systme up, but worth it in the end, especially as we work in a hightly regulated industry.
I also have always worked with a HR manager over me to bounce off, and having the HR hotline / safety hotline is great. I can get confirmation on legislation, check with award classifications which can be tricky. Very much worth the money. Honestly LOVE this!
Thaks Brigh HR / Safe and thank you Katrina!
16 mei 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi Andrew,
Thank you for leaving us such a positive 5-Star review!
It is always excellent to hear from our clients about how much of a difference our employment relations and work health and safety software, documentation and advice makes to their business!
We will be sure to pass your feedback on to Katrina!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
worked well with understanding program
7 mei 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi George,
Thank you so much for leaving a 5-Star review!
At BrightHR we put every effort into providing customers with great service, and we’re delighted to hear that our team were able to assist in showing you around our software!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
It's a bit of a shame that the training…
It's a bit of a shame that the training has been delayed for some reason. BUT Stefany was lovey
2 mei 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi JJ,
Thank you for your review!
It’s wonderful to know your training session went well with Stefany!
Thank you for bringing the delay to our attention, we listen to all feedback and have raised this to ensure that this does not occur again.
Please reach out to experience@brighthr.com.au if you are interested in providing more details.
Kind Regards,
The BrightHR Team
Affordable and good service.
24 april 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi Apech,
Thank you for your kind remarks!
It’s amazing to hear that you are liking our services!
A huge amount of work goes into making sure our BrightHR software and service is affordable and suitable for small to medium businesses!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Great start
Raz was fantastic. He took the time to explain everything and answer all my questions. He also listened to my feedback with an open mind. The platform was thoroughly explained, and we are super excited to get started.
1 april 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi Hawra,
Thank you so much for your 5-Star review!
It’s wonderful to know your call with Raz was helpful and that he provided you with a thorough run through of our software platform. We pass on all feedback which helps make our service as great as possible!
We look forward to continuing this level of service in the years to come!
Kind Regards,
The BrightHR Team
If you decide to engage with Bright…
If you decide to engage with Bright HR,'s services ensure you record every conversation with the agent at Bright HR and insist they send you an email confirmation while you're on the phone with them. Proceed with caution.
READ THEIR CONTRACT every word do not listen to what they tell you
5 maart 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi James
We are sorry to hear about your negative experience. I can see you are a client of Bright Canada and not Australia/New Zealand and as such this has been escalated to the appropriate territory to address your concerns and work together towards a satisfactory resolution.
Regards,
BrightHR ANZ
Very informative
Very informative, and detailed training. Support is great.
9 januari 2025
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.