Brimsworth Reviews 8

I (foolishly) ordered two hats from Brimsworth using their sizing chart. Both took over a month to arrive and they both were a couple of sizes too small deaming them un-wearable. When asking them how to return them (they were of poor quality also and my son told me it reminded him of something one would find at a Halloween or costume store) I was told I would be responsible for return shipping to China and the duties associated. Or, a measly 20% refund. All combined, the shipping would have exceeded the price of the hats. So I took the 20% refund. These are not quality hats, nor is their sizing accurate and, once you find out there isn't a return option that is adequate. Border line scammers.

I bought two of their hands and they’re absolutely pieces of crap

The product took a very long time to deliver. Packaging was really sketchy as in a plastic clamshell inside of a plastic bag. This is a cowboy style hat. Once I unpackaged the hat. The product was complete garbage. The felt was hobby grade and very flimsy. And the final straw was the made in China. Definitely not worth any money. And to top it off you are unable to reach them vie phone of via the web. I guess I’ll take that one right up the…… Do not do business with these scam artists.

The Panama hat pictured doesn't represent what you get,second it is not made in Ecuador. The hat isn't worth it,maybe $5.00 if that.
Brimsworth should be removed from Google for false advertising .
Read this so you don't get taken like I did.

Save your self the hassle and order from a legitimate business. They are happy to take your money but fail to provide you the product.

Ordered a woman's Classic Panama Hat, size XL.
The hat itself was poorly packaged and the brim was irreparably damaged. The box was also damaged. The size was unmarked on the hat and seemed more like a one size fits all, so it was too small. I initiated a return. My return options were:
1) to keep the hat and receive a 20% refund and 20% discount on my next purchase, or
2) return that hat for a full refund AND pay international return shipping costs including possible customs duties; and risk a long wait time to receive the item, and possible loss of the item in transit.

I won't be using the future discount.

Do not be deceived by this website. I ordered two cowboy hats based on the photos and price. I received two disgusting hats that did not match the photos in style or color. They weren't worth $ 5.00 total. I contacted Brimsworth several times to set up a return and they never contacted me.

paid for specfic hat - was sent extremely different one
seller refused to takeback unless paid extreme fees and refused to refund even though they gave 30 day guarenteed refund on their emais