A tragedy that there is no Brooks Brothers supplier in the UK - but ordering from Italy went very well. Classic white button down cotton oxford shirt - arrived well packed and with labels for r... Toon meer
Bedrijf heeft geantwoord
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I still have not received my goods which I ordered in late june and which was confirmes shipped on July 2. I have receive messages from Fed Ex that they will be delivered the next day but never happen... Toon meer
Ho acquistato online nei mesi scorsi diverse camicie botton-down e casual. Mi sono trovato bene nella fase di acquisto, il prezzo è ragionevole, il tessuto delle camicie è ottimo, la scelta della tagl... Toon meer
Bedrijf heeft geantwoord
I love Brooks Brothers shirts, so my opinion might seem a little biased (and it is). Lots of different fabrics (with different weaves), the ability to choose shirt and sleeve sizes separately, a huge... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Brooks Brothers
Geschreven door het bedrijf
Brooks Brothers is an icon of American style, with a heritage that dates back to 1818. For more than two centuries, the brand has been synonymous with quality, craftsmanship and timeless elegance, playing a defining role in shaping modern menswear and womenswear. Throughout its long history, Brooks Brothers has remained a trusted reference for those seeking refined, classic and enduring style.
The brand is widely recognized for introducing iconic garments such as the button-down shirt, which has become a cornerstone of contemporary wardrobes around the world. By consistently blending tradition with innovation, Brooks Brothers creates collections that remain relevant across generations while respecting its rich sartorial legacy. Each piece is designed with great attention to detail, using carefully selected materials and refined tailoring techniques to ensure comfort, durability and an impeccable fit.
From formal tailoring and businesswear to smart-casual essentials, Brooks Brothers offers versatile collections suitable for a wide range of occasions. Whether for professional, casual or special moments, the brand maintains a classic and sophisticated aesthetic that reflects its commitment to excellence and timeless design.
At Brooks Brothers, style goes hand in hand with service. The brand is dedicated to providing a reliable, transparent and refined shopping experience, both online and in-store. Customer satisfaction is at the heart of everything we do, from product development to post-purchase support.
Our customer care team is committed to assisting customers with professionalism, efficiency and attention, ensuring that every interaction reflects the values of the brand. By combining a rich legacy with a modern approach to fashion and service, Brooks Brothers continues to stand as a trusted choice for customers who value enduring style, exceptional quality and a customer-focused experience.
Contactgegevens
Newsletter
4,4
Uitstekend
65 reviews
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Best quality
10 juni 2026
Review zonder uitnodiging
Antwoord van Brooks Brothers
Hi Tasos, thank you for sharing your feedback. We’re delighted to know that you appreciate the quality of our products. We look forward to welcoming you back soon.
Brooks Brothers Customer Care
Antwoord van Brooks Brothers
Hi Amador, thank you for sharing your feedback. We’re happy to hear that you appreciated our polos and that it proved to be a great choice for the season. We look forward to welcoming you again soon.
Brooks Brothers Customer Care
Outstanding Shopping Experience!
Outstanding Shopping Experience!
This has been one of the best online shopping experiences I’ve ever had. The shipping was incredibly fast, and I was kept informed at every stage of the delivery process, which gave me great peace of mind.
The item arrived exactly as described and fully met my expectations. Everything was perfect, from the ordering process to the final delivery.
Excellent service, great communication, and a flawless product. I couldn’t be happier with my purchase and would definitely buy from this seller again. Highly recommended!
29 april 2026
Review zonder uitnodiging
Antwoord van Brooks Brothers
Hi Javi, thank you for sharing such a wonderful review. We’re truly glad to know that every aspect of your journey with Brooks Brothers, from ordering to delivery, reflected the standards of service and care that define our brand. We look forward to welcoming you again soon.
Brooks Brothers Customer Care
I have been using Brooks Brother for over 40 years
I have been using Brooks Brothers non-iron button down shirts for over 40 years.
The quality has always been incredibile. In comparison to other non-iron shirts BB is the best.
My only criticisim is that the online selection is not comprehensive of all the shirts. I was unable to find specific models and had to scroll through all products to find what I needed
7 juni 2026
Review zonder uitnodiging
Antwoord van Brooks Brothers
Hi Giorgio, thank you for sharing your feedback. We truly appreciate your long-standing loyalty to Brooks Brothers and are delighted to know that our non-iron shirts continue to meet your expectations. Your comments regarding our online selection are greatly appreciated and will help us improve the shopping experience on our website. Should you need assistance finding a specific style, please feel free to contact our Customer Care team at support@brooksbrothers.eu
Brooks Brothers Customer Care
Good quality products, store design and fast delivery.
The web store is well designed and the delivery is fast. I like the consistent quality of BB products.
8 mei 2026
Review zonder uitnodiging
Antwoord van Brooks Brothers
Hi Raimondo, thank you for sharing your feedback. We’re pleased to know that our commitment to quality and service continues to meet your expectations. We look forward to welcoming you again soon.
Brooks Brothers Customer Care
Serious stuff
I have started buying from B. Bros. in 1978. Since then I went back to get serious staff and systematically I was satisfied by my buys.
7 mei 2026
Review zonder uitnodiging
Antwoord van Brooks Brothers
Hi Mario, thank you for sharing your feedback. Knowing that you have been choosing our brand for so many years is especially meaningful to us, and we remain committed to upholding the quality our customers expect. We look forward to welcoming you again soon.
Brooks Brothers Customer Care
Antwoord van Brooks Brothers
Hi Martha, thank you for sharing your feedback. We’re pleased to know that you appreciate the quality of our products. Thank you for choosing Brooks Brothers.
Brooks Brothers Customer Care
All perfect
All perfect! Very Good quality of the product e excellent delivery service
Many thanks
15 mei 2026
Review zonder uitnodiging
Antwoord van Brooks Brothers
Hi Francesco, thank you for sharing your feedback. We’re truly glad to know that your shopping experience was an excellent one. Thank you for choosing Brooks Brothers, and we look forward to welcoming you again soon.
Brooks Brothers Customer Care
excellent quality and fits me…
excellent quality and fits me perfectly, I really like the t-shirts I bought
8 mei 2026
Review zonder uitnodiging
Antwoord van Brooks Brothers
Hi Traian, thank you for sharing your feedback. We’re delighted to hear that you were pleased with the quality of your purchase. We look forward to welcoming you again soon.
Brooks Brothers Customer Care
Execellent delivery service
the item I bought arrived earlier than expected and I loved the jeans I had purchased.
20 mei 2026
Review zonder uitnodiging
Antwoord van Brooks Brothers
Hi Cristina, thank you for sharing your feedback. We’re truly glad to hear that everything went smoothly and that you enjoyed your purchase. Thank you for choosing us.
Brooks Brothers Customer Care
QUALITY IS AS EXPECTED
12 mei 2026
Review zonder uitnodiging
Antwoord van Brooks Brothers
Hi Dorin, thank you for sharing your feedback. We’re pleased to hear that the quality of our products met your expectations. We look forward to welcoming you again soon.
Brooks Brothers Customer Care
I like the quality of the brand
I like the quality of the brand. The shipment was delivered on time and in good condition.
20 mei 2026
Review zonder uitnodiging
Antwoord van Brooks Brothers
Hi P.A., thank you for sharing your feedback. We’re glad to know that your experience met your expectations in terms of both product quality and service. Thank you for your appreciation of our brand.
Brooks Brothers Customer Care
Everything excellent!
15 mei 2026
Review zonder uitnodiging
Antwoord van Brooks Brothers
Hi Sigmund, thank you for sharing your feedback. We’re delighted to hear that your experience met your expectations. We look forward to welcoming you again soon.
Brooks Brothers Customer Care
Poor workmanship
The seam my sweater under an arm has two holes after less than one week of wear. I have had to take it to be sewed up at my local dry cleaner (too much hassle to send it back to you). Disappointing given the price.
4 mei 2026
Review zonder uitnodiging
Antwoord van Brooks Brothers
Hi JRR, thank you for sharing your feedback. We’re truly sorry to hear about the issue you experienced with your sweater, as this does not reflect the quality standards we strive to uphold. We encourage you to contact us at support@brooksbrothers.eu so that we may look into the matter further and assist you appropriately.
We hope to have the opportunity to restore your confidence in our brand.
Brooks Brothers Customer Care
Una richiesta
Una richiesta: molte camicie no iron sono prodotte solo per la vestibilità slim... non potreste proporle anche per la vestibilità regular? Grazie
14 mei 2026
Review zonder uitnodiging
Antwoord van Brooks Brothers
Ciao Giacomo, grazie per aver condiviso il tuo feedback. Apprezziamo molto i suggerimenti dei nostri clienti e terremo certamente in considerazione la tua richiesta per le nostre future collezioni.
Brooks Brothers Customer Care
Diversi acquisti online di grande soddisfazione
Ho acquistato online nei mesi scorsi diverse camicie botton-down e casual. Mi sono trovato bene nella fase di acquisto, il prezzo è ragionevole, il tessuto delle camicie è ottimo, la scelta della taglia, seguendo le istruzioni del sito, è risultata giusta.
14 mei 2026
Review zonder uitnodiging
Antwoord van Brooks Brothers
Ciao Edoardo, grazie per aver condiviso il tuo feedback. Siamo davvero felici di sapere che l'esperienza d’acquisto online abbia soddisfatto le tue aspettative. Speriamo di rivederti presto.
Brooks Brothers Customer Care
Excellent jacket with €100 discount
20 maart 2026
Review zonder uitnodiging
Antwoord van Brooks Brothers
Hi Brendan, thank you for sharing your feedback. We’re truly happy to hear that you were pleased with both your jacket and the value of your purchase. We look forward to welcoming you again soon.
Brooks Brothers Customer Care
I love Brooks Brothers shirts
I love Brooks Brothers shirts, so my opinion might seem a little biased (and it is). Lots of different fabrics (with different weaves), the ability to choose shirt and sleeve sizes separately, a huge selection, and the best non-iron finish on the market. Perfect.
(delivery service perfect)
7 april 2026
Review zonder uitnodiging
Antwoord van Brooks Brothers
Hi Giusi, thank you for sharing such a wonderful review. We’re truly delighted to hear how much you appreciate the quality, variety and craftsmanship of our shirts. Your experience reflects the standards we aim to uphold across every detail. Thank you for your continued appreciation of Brooks Brothers.
Brooks Brothers Customer Care
Quickand easy delivery
7 mei 2026
Review zonder uitnodiging
Antwoord van Brooks Brothers
Hi Nicolas, thank you for sharing your feedback. We’re pleased to hear that your delivery experience was quick and easy. We look forward to welcoming you again soon.
Brooks Brothers Customer Care
Great quality of products and super…
Great quality of products and super fast delivery.
20 april 2026
Review zonder uitnodiging
Antwoord van Brooks Brothers
Hi Holger, thank you for sharing your feedback. We’re delighted to hear that you appreciated the quality of our products and the fast delivery service. We look forward to welcoming you again soon.
Brooks Brothers Customer Care
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