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Brooks Brothers Reviews 

71
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

A tragedy that there is no Brooks Brothers supplier in the UK - but ordering from Italy went very well. Classic white button down cotton oxford shirt - arrived well packed and with labels for r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Brooks bros is stable in the size of its products(xxl, xl etc.), the quality of materials is very good . Products are fashionable. Online shop functions fast and good

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I have been using Brooks Brothers non-iron button down shirts for over 40 years. The quality has always been incredibile. In comparison to other non-iron shirts BB is the best. My only criticisim i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ho acquistato online nei mesi scorsi diverse camicie botton-down e casual. Mi sono trovato bene nella fase di acquisto, il prezzo è ragionevole, il tessuto delle camicie è ottimo, la scelta della tagl... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Modeontwerper
  2. Kledingwinkel
  3. Winkel in modeaccessoires
  4. Herenmode
  5. Damesmodewinkel

Over Brooks Brothers

Geschreven door het bedrijf

Brooks Brothers is an icon of American style, with a heritage that dates back to 1818. For more than two centuries, the brand has been synonymous with quality, craftsmanship and timeless elegance, playing a defining role in shaping modern menswear and womenswear. Throughout its long history, Brooks Brothers has remained a trusted reference for those seeking refined, classic and enduring style.

The brand is widely recognized for introducing iconic garments such as the button-down shirt, which has become a cornerstone of contemporary wardrobes around the world. By consistently blending tradition with innovation, Brooks Brothers creates collections that remain relevant across generations while respecting its rich sartorial legacy. Each piece is designed with great attention to detail, using carefully selected materials and refined tailoring techniques to ensure comfort, durability and an impeccable fit.

From formal tailoring and businesswear to smart-casual essentials, Brooks Brothers offers versatile collections suitable for a wide range of occasions. Whether for professional, casual or special moments, the brand maintains a classic and sophisticated aesthetic that reflects its commitment to excellence and timeless design.

At Brooks Brothers, style goes hand in hand with service. The brand is dedicated to providing a reliable, transparent and refined shopping experience, both online and in-store. Customer satisfaction is at the heart of everything we do, from product development to post-purchase support.

Our customer care team is committed to assisting customers with professionalism, efficiency and attention, ensuring that every interaction reflects the values of the brand. By combining a rich legacy with a modern approach to fashion and service, Brooks Brothers continues to stand as a trusted choice for customers who value enduring style, exceptional quality and a customer-focused experience.


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4,3

Uitstekend

TrustScore 4.5 uit 5

71 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(71)

71 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Easy order and fast delivery

Order process and delivery is excellent. Descriptions and photos on website could be better, never exactly as expected.

2 februari 2026
Review zonder uitnodiging
Logo Brooks Brothers

Antwoord van Brooks Brothers

Hi, thank you for sharing your feedback. We’re happy to know that everything went smoothly from checkout to delivery, and we appreciate your input regarding our product descriptions and photos, it helps us improve.

Brooks Brothers Customer Care

Beoordeeld met 5 van de 5 sterren

Superb performance and quality

Brooks Brothers clothes are a must have for me. Excellent fabrics very fast delivery services and especially the shirts are second to none

18 februari 2026
Review zonder uitnodiging
Logo Brooks Brothers

Antwoord van Brooks Brothers

Hi Ioannis, thank you for sharing your feedback. We truly appreciate your loyalty to our brand and to our shirts: we are deeply committed to selecting the finest fabrics to ensure the highest quality. Thank you for choosing us!

Brooks Brothers Customer Care

Beoordeeld met 5 van de 5 sterren

Delivery on time

Delivery on time, and products are in good condition.

16 februari 2026
Review zonder uitnodiging
Logo Brooks Brothers

Antwoord van Brooks Brothers

Hi Kb, thank you for sharing your feedback. We’re glad to hear your order arrived on time and in perfect condition. We look forward to welcoming you again soon.

Brooks Brothers Customer Care

Beoordeeld met 5 van de 5 sterren

Excellent Shop back

I always bought Brooks Brothers in Spain and now we can have the same quality online.
The best Shirts and Suits!

18 februari 2026
Review zonder uitnodiging
Logo Brooks Brothers

Antwoord van Brooks Brothers

Hi Juan, thank you for sharing your feedback. We’re delighted to know you can enjoy the same quality online and that you appreciate our shirts and suits. Thank you for choosing us!

Brooks Brothers Customer Care

Beoordeeld met 5 van de 5 sterren

Consigliato

Sito molto intuitivo e facile la scelta, prodotto arrivato in tempo. Come da descrizione. Adoro le camicie di Brooks Brothers

10 februari 2026
Review zonder uitnodiging
Logo Brooks Brothers

Antwoord van Brooks Brothers

Ciao Fabrizio, grazie per aver condiviso il tuo feedback. Siamo felici che tu abbia apprezzato l’esperienza sul sito e le nostre camicie. Speriamo di rivederti presto!

Brooks Brothers Customer Care

Beoordeeld met 5 van de 5 sterren

avendo dubbi sulle istruzioni di…

avendo dubbi sulle istruzioni di lavaggio del capo ho chiesto aiuto al team di supporto che in poco tempo mi ha fornito le indicazioni necessarie.
veloci e gentili, grazie

28 januari 2026
Review zonder uitnodiging
Logo Brooks Brothers

Antwoord van Brooks Brothers

Ciao Sergio, grazie per il tuo feedback. Siamo felici che il nostro team di supporto sia riuscito ad aiutarti rapidamente fornendoti le indicazioni necessarie. Grazie per averci scelto.

Brooks Brothers Customer Care

Beoordeeld met 4 van de 5 sterren

After sale customer care effective action

Brooks Brothers customer care has been extremely effective and prompt in addressing my personal complaint. They took action not only to resolve my request, but also to ensure the retention of a loyal customer. I was genuinely impressed by their responsiveness and professionalism. In such a vast online marketplace, this level of personal attention truly stands out. Great Job!!

9 januari 2026
Review zonder uitnodiging
Logo Brooks Brothers

Antwoord van Brooks Brothers

Hi Gianni, thank you for sharing your feedback. We’re delighted to hear that our Customer Care team was able to assist you promptly and professionally, we truly appreciate your kind words.

Brooks Brothers Customer Care

Beoordeeld met 5 van de 5 sterren

I recently purchased the Relaxed Fit…

I recently purchased the Relaxed Fit Boxers and non-iron shirts from brooksbrothers.eu for my father and my husband, and I’m very happy with the experience. The quality of the fabrics is excellent you can really feel the difference. The items fit well, and have held up nicely after the first wash. It was a great choice for gifts, and both of them were very pleased!!

19 december 2025
Review zonder uitnodiging
Logo Brooks Brothers

Antwoord van Brooks Brothers

Hi Giulia, thank you for sharing your feedback. We’re truly happy to hear that the boxers and non-iron shirts were a great gift choice and that their quality and fit met your expectations. We look forward to welcoming you again soon.

Brooks Brothers Customer Care

Beoordeeld met 5 van de 5 sterren

Exceptional brand

I am a loyal customer of the brand and every purchase confirms the quality of the products. The shirts are excellent and now indispensable. Always a reliable choice!

19 december 2025
Review zonder uitnodiging
Logo Brooks Brothers

Antwoord van Brooks Brothers

Hi Alessia, thank you for sharing your feedback and for your continued loyalty. We’re delighted to hear that our shirts consistently meet your expectations. Your trust truly means a lot to us.

Brooks Brothers Customer Care

Beoordeeld met 5 van de 5 sterren

Reliable service and quality items

I have placed a few online orders and had a very good experience. The shipping service was fast and the items were of good quality.
Brooks Brothers is definitely a great option for gifts for family members and partners.

30 december 2025
Review zonder uitnodiging
Logo Brooks Brothers

Antwoord van Brooks Brothers

Hi Margherita, thank you for sharing your experience with us. We’re happy to hear that you were pleased with both the shipping service and the quality of our items. We look forward to assisting you again.

Brooks Brothers Customer Care

Beoordeeld met 4 van de 5 sterren

Good service after initial hick-ups

I have been a regular customer for several years - both online and onsite. After having some issues with a return, they did call me to solve the case. Good job.

29 december 2025
Review zonder uitnodiging
Logo Brooks Brothers

Antwoord van Brooks Brothers

Hi Mika, thank you for sharing your feedback and for being a loyal customer over the years. We’re glad to hear that our team was able to assist you and resolve the return issue. We look forward to welcoming you again soon.

Brooks Brothers Customer Care

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