Building Shop Reviews 

Great customer service THANKS again

Fast delivery

Easy, delivery on time , will definitely order again

On 24/07, 35 concrete slabs were delivered, on 28/07 was the day the slabs were installed, and during the inspection the landscaper noticed that 5 slabs were cracked and advised me not to use them. On the same day I sent an email to admin@buildshop explaining that the material was damaged and that I would like to return it and be refunded at no cost. I received no response. On 01/08 I sent a second email, this time to the sales department. I also received no response.

both office and delivery people helpful and friendly.

Great products and friendly staff/ service. Delivery was delayed from specified date due to sourcing out to more local firm; an error on local firm end, not building shop's. Will use again in the future and recommend.

Delivery delayed. Rescheduled time not honoured. Goods delivered short and not complete.
Waited 3 days and no update.

Won’t be using anyone else after finding Building Shop. Had problems finding a supplier who’d deliver what I needed - 140 bags of aggregate. Building shop guys stuck with it, were always polite, calm and wholly professional- eventually found a really good local provider - great prices too so would recommend any day of the week!!

Product was good and price was reasonable
The delivery driver was very polite and friendly and accommodating

I did email asking a question but received no response. My only suggestion would be to keep on top of this. It is important to customers

Great service and quick delivery

After a lot of research online I found the building shop to be very good in all aspects ,prompt delivery put materials exactly where I wanted them, well packaged aswell.

Excellent communication and service about delivery.
Good price for the goods purchased.

Do NOT use these guys. They are just a website that pretends to have stock and they phone local merchants and get them to deliver stuff . They will happily take your money and then after that you have had it . You ask for a certain delivery date (weeks in advanced) but they phone a few days before they deliver the goods that they have to deliver it now or you won't get the materials you have ordered. They guy I spoke to said that they can leave it on the driveway and it will be safe because it's a posh area looks safe enough. They also contacted my customer without my knowledge and gave them updates and I found out through my customer that they haven't delivered the materials (on the day they begged me for them to deliver)
Only for them to deliver the wrong material anyway. I spoke to Travis Perkins (the company they used to deliver the wrong materials ) and they said that they were phoned tand asked if they could deliver materials. Travis Perkins asked what type of material and they said basically whatever they had (yellow treated when I asked for green treated )
Travis Perkins sorted everything for me and helped me out .
Do NOT use these guys as they are just people being a desk and NOT an actual builder supplier that has knowledge of any materials

Prompt delivery, very helpful driver

Communication was good and delivery was very good off loaded to my property without fuss

Best price on the net or local good communication

Very happy with service. Staff were very helpful with order.
Trustpilot in their wisdom removed my original review so here it is..
"My new go-to merchant for building materials. Excellent customer service, competitive prices, and a great overall experience. Gary was especially helpful—friendly, knowledgeable, and went out of his way to assist. Highly recommended!"