Burneek 

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Beoordeeld met 5 van de 5 sterren

The sauna we purchased from Burneek is amazing! The ordering process was extremely quick and easy and we even received a FREE cold plunge tub, wonderful bonus. Shipping time was extremely qu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I finally was able to set up my Onyx 2 person sauna, however it kept tripping my circuit. I had an electrician run a dedicated circuit to the sauna but the problem persisted. I contacted Burneek and r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Onyxeek Sauna came, was easy to put together and then trouble started. One lamp doesnt work. Was sent a replacement lamp, no connections just wires, so now i get to play electrician on a sauna. Instal... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

If I could give zero stars I would. Ordered my sauna nearly two months ago, they shipped it to the wrong address. It got "returned" and they have yet to send me a replacement and send copy and paste r... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sauna
  2. ook in
  3. Buitensportwinkel
  4. Fitnesswinkel

Geschreven door het bedrijf

Empower your wellness journey with Burneek's innovative temperature engineering. From our Saunas to the Frozeneek plunges, embrace holistic health accessible to all. Transform with advanced, simple-to-use products. Wellness isn't just for the fit; it's for anyone ready to change, feel great, and be the best version of yourself.


Contactgegevens

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Alle reviews

(385)

355 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Everything As Described

I bought this item as a gift to my brother-in-law so he can experience a steam room in the comfort of his home. It is easy to set up, light weight, with the perfect amount of steam. I like that they provided storage bags for travel.

22 augustus 2026
Review zonder uitnodiging
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Antwoord van Burneek

What a great gift! We’re glad the easy setup, portability, and steam performance have made it a great option for enjoying a steam room at home. We hope your brother-in-law enjoys every session!

– Burneek

Beoordeeld met 5 van de 5 sterren

Love my Sauna

One I love my sauna the best purchase I have ever made. This company is very customer and client friendly. Their staff is a joy to answer any questions or take care of any concerns. I haven’t had any issues or problems. I love the products the portable Sauna fix’s perfect in my basement and is such a joy.

17 augustus 2026
Review zonder uitnodiging
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Antwoord van Burneek

This is wonderful to hear! We’re glad your portable sauna fits perfectly into your home and that you’ve had such a positive experience with our team. Thank you for your support and for choosing Burneek!

– Burneek

Beoordeeld met 5 van de 5 sterren

Fast shipping and an amazing product

Fast shipping and an amazing product. If something was wrong they’d make it right. Would highly recommend Burneek!

9 juli 2026
Review zonder uitnodiging
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Antwoord van Burneek

We really appreciate the recommendation! It’s great to hear your order arrived quickly and that you’re loving the product. And if you ever need us, our team is always happy to help.

– Burneek

Beoordeeld met 5 van de 5 sterren

2-Person Burneek Sauna

Ordered the 2-person Burneek Onyxeek sauna and it has been amazing! Easy set up, quick to heat, and very relaxing. I had a very minor issue with shipping and Burneek support handled it quickly & professionally. Highly recommend!

17 augustus 2026
Review zonder uitnodiging
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Antwoord van Burneek

Great to hear your 2-person Onyxeek has been such a good experience! We’re glad the setup was easy and that our team could quickly help with the shipping issue. Enjoy many relaxing sessions ahead!

– Burneek

Beoordeeld met 5 van de 5 sterren

Great support from the staff

We had a great experience with the support team. We did have an issue with the zipper but the staff handled it beyond our expectations. Courteous, professional and efficient is the impression we got.
The product was exactly as advertised, good quality efficient and reliable.

15 februari 2026
Review zonder uitnodiging
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Antwoord van Burneek

We really appreciate your feedback! We’re glad our team was able to take care of the zipper issue and that the sauna has met your expectations in both quality and performance. Thanks for trusting Burneek!

– Burneek

Beoordeeld met 5 van de 5 sterren

I love my Burneek sauna and cold…

I love my Burneek sauna and cold plunge. Everything about it, the price, the quality, and the health benefits are so wonderful. I don't like going to a public sauna or steam room.

17 augustus 2026
Review zonder uitnodiging
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Antwoord van Burneek

Having your own wellness setup at home really does make a difference! We’re glad you’re loving both your sauna and cold plunge and enjoying the convenience of having them whenever you want. Thanks for choosing Burneek!

– Burneek

Beoordeeld met 5 van de 5 sterren

We love our infrared sauna

We love our infrared sauna. It arrived timely and was easy to put together. Burneek was very responsive and great to work with. No issues at all.

17 augustus 2026
Review zonder uitnodiging
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Antwoord van Burneek

That’s exactly the experience we want for our customers! We’re glad everything from delivery and assembly to working with our team went smoothly. Enjoy your infrared sauna!

– Burneek

Beoordeeld met 3 van de 5 sterren

Having a Burneek Sauna and cold plunge…

Having a Burneek Sauna and cold plunge has been great to be able to experience a simple at home sauna and cold plunge. Overall, it’s not as high quality as the prices would suggest but they do run a lot of sales so you can get a decent price on it all. They could definitely improve their ordering and customer service.

17 augustus 2026
Review zonder uitnodiging
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Antwoord van Burneek

We appreciate your feedback and are glad you’re enjoying having both the sauna and cold plunge at home. We’re always looking for ways to improve, especially when it comes to the ordering and support experience, and feedback like yours helps us do that.

– Burneek

Beoordeeld met 5 van de 5 sterren

Burneek Onyx 2 person sauna

I recently ordered and received a 2 person sauna. It arrived in a timely manner and was well packaged. We have been using it now for over a month and love it. The infrared and red light therapy make for a good combo. Would definitely recommend to anyone looking to add a sauna to their home gym.

17 augustus 2026
Review zonder uitnodiging
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Antwoord van Burneek

Great to hear your Onyxeek 2-person sauna has been such a good addition to your home gym! We’re glad you’re enjoying the combination of infrared and red light. Thanks for recommending Burneek!

– Burneek

Beoordeeld met 2 van de 5 sterren

I enjoy the sauna but a coupling broke…

I enjoy the sauna but a coupling broke so i contacted them about spare couplings. The said they would send them. Its been over a month. They keep saying theyll look into why they havent shipped and they created a fake usps tracking but never delivered the parts. The unit it nice but after the purchase they basically wash their hands of you. Beware if you buy.

1 juli 2026
Review zonder uitnodiging
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Antwoord van Burneek

We’re sorry to hear about this experience. We weren’t able to locate your order based on the information provided in the review, but we absolutely want to help.

If you’re still waiting for the replacement couplings, please contact our support team with your order number. If a replacement part is still pending, our team will review it and make sure it is sent to you. We stand behind our products and want every customer to receive the support they need after their purchase.

– Burneek

Beoordeeld met 5 van de 5 sterren

Love our sauna and plunge tub!

Love our sauna and plunge tub!! The fit our needs perfectly and at a great price!!

5 januari 2026
Review zonder uitnodiging
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Antwoord van Burneek

Love to hear that! We’re glad your sauna and plunge have been the perfect fit for your needs and that you’re happy with the value. Enjoy them!

– Burneek

Beoordeeld met 5 van de 5 sterren

Halo Red Light Gen 2 Sauna

I have the Halo red light Gen 2, portable sauna/steam room and have loved it! It only takes about 15-20 mins to heat up and provides a steady heat/moisture once you're zipped inside. The zipper is very secure so the steam stays inside. I would highly recommend for someone who wants an easy to set up steam room that fits nicely in a corner of your room. It does take quite a bit of time from order to receive, but the company is very responsive.

1 juni 2026
Review zonder uitnodiging
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Antwoord van Burneek

So glad you’re loving your HALO Red Light Gen 2! It’s great to hear the easy setup, steady steam, and compact design have been a good fit for you. We also really appreciate your patience and your kind words about our team!

– Burneek

Beoordeeld met 4 van de 5 sterren

Purchase

The product I purchased is great. A piece was broken and they sent right away. The only thing that I had an issue with was the free cold plunge. It took foreverrrrr but I finally got it. Overall everything is cool.

20 mei 2026
Review zonder uitnodiging
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Antwoord van Burneek

Glad to hear everything worked out and that you’re enjoying your purchase! We appreciate your patience with the cold plunge and are happy our team could quickly take care of the replacement part. Thanks for choosing Burneek!

– Burneek

Beoordeeld met 1 van de 5 sterren

I would stay very far away from…

I would stay very far away from Burneek. Look up their reviews. This was one of the most dishonest companies I have ever ordered from. It took months to get a refund on a delivery that was never made. Then they sent the credit card company a fake photo showing it was delivered when it wasnt even close to what our house looks like. Thankfully the credit card saw through their lies and refunded our money. Do your own research. 58% one star reviews on TrustPilot.

4 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We are very happy with our sauna!

We are very happy with our sauna! We use it a lot in the winter time especially, but find it soothing to use anytime we need to just unwind and detox.

Quality is great for the price and very easy to set up!
Light weight and perfect to transport when neeeded.

14 augustus 2025
Review zonder uitnodiging
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Antwoord van Burneek

It’s great to hear how much you’re enjoying your sauna! We love that you can easily move it around and enjoy a relaxing session whenever you need one. Thank you for choosing Burneek!

– Burneek

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, communication was particularly helpful.

13 augustus 2026
Review zonder uitnodiging
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Antwoord van Burneek

We really appreciate that! Clear communication and being there when our customers need us is very important to our team. Thank you for choosing Burneek!

– Burneek

Beoordeeld met 5 van de 5 sterren

The product and customer service are…

The product and customer service are great! Highly recommend for anyone looking for a home sauna. I use mine everyday.

12 augustus 2026
Review zonder uitnodiging
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Antwoord van Burneek

Love hearing that your sauna has become part of your everyday routine! We truly appreciate the recommendation and your kind words about our team.

– Burneek

Beoordeeld met 4 van de 5 sterren

We were looking for an affordable easy…

We were looking for an affordable easy to put together sauna that provided good results. We did some research about this company and read reviews. This was by far the one we wanted to purchase. The product alone sold itself.

1 augustus 2026
Review zonder uitnodiging
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Antwoord van Burneek

We're glad Burneek stood out during your research and delivered what you were looking for. Thank you for trusting us with your purchase. Enjoy your sauna!

– Burneek

Beoordeeld met 5 van de 5 sterren

Fast shipping and a superior cold…

Fast shipping and a superior cold plunge system. Happy that it was packaged in plenty of protection and damage free. Have told 4-5 people about how good this thing works!

10 augustus 2026
Review zonder uitnodiging
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Antwoord van Burneek

Great to hear your cold plunge arrived quickly, well protected, and ready to use! We really appreciate you spreading the word and recommending Burneek to others.

– Burneek

Beoordeeld met 5 van de 5 sterren

Go for the buy

Deciding to buy a sauna has been a good experience overall. It has become a daily routine and helped me progress through my fitness journey. The customer service has been great with any questions or concerns I have had

9 augustus 2026
Review zonder uitnodiging
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Antwoord van Burneek

Love hearing that your sauna has become part of your daily routine and fitness journey! We're also glad our team has been there whenever you've had questions. Thanks for choosing Burneek!

– Burneek

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