Burneek 

A great company to deal with great quality for the product. Price point was exactly where it needs to be. Use my sauna minimum five times a week added to my workout regimen. It has taken my physical appearance to the next level.

I overall had a pretty good experience with ordering my sauna from Burneek. I only had a few complaints one of which was shipping time i ordered back in the middle of February and it didn’t arrive till middle of June so a lot longer than I was expecting to wait. It was first delayed a month due to not being able to get a part for the sauna, then after it finally got shipped out to the distributor the package was damaged and had to be sent back. Which I understand that it’s not Burneek’s fault and I’m glad they didn’t send a damaged product, I just was not expecting to wait that long for the sauna to be delivered. Then the other problem I had was the insulation of the sauna. Every part came in perfect condition except the instructions were not great and Burneek had to send me an instructional video which still missed the steps of screwing the bench seat to the leg heater and back wall, but it was kind of implied when there were provided screws and pre drilled pilot holes for those screws in the bench seat so I figured it out. The other issue with insulation that I had was that the door would not go on correctly and attempt after attempt i figured out that the bottom lip of the door was sitting on the foot slats and not the bottom of the solid floor. So what I had to do was unscrew the 4 screws that held the foot slats in and move it back slightly, then rescrewed it back in which allowed more space for the door lip to sit and actually fall into place with there tounge and groove system that they use to hold everything together. Once that was figured out though everything worked perfectly and I have no complaints about how the unit runs! I could not give enough praise to the Burneek support system though! They helped with every step of the way and made sure everything kept in motion. They would respond politely and within 24 almost all of the time when in normal business hours. Before the unit was first shipped out I had ordered a 2 person sauna, as mentioned the shipping was taking too long and I no longer needed a 2 person just a 1 person. So I asked support system if they would be able to change it and they did that no problem and gave a full refund for the difference. They also gave a small refund for the long shipping time which was very appreciative. So overall the unit looks and works amazing for as long as I have had it now, and there is no shade on the product or the brand of Burneek it was just kind of the stuff surrounding it. I appreciate all the help they gave and if I every need a new or larger sauna in the future I would definitely purchase from Burneek again!

Just wanted to follow up with you again. I just received two cold plunge kits and still have not received my sauna cleaning kit.

As you know my cold plunge was broke when I received it back in March/April.

I have never received the cleaning kit that I paid for and has been waiting on my cold plunge replacement until today.

You mentioned send me some essential oils along with my cleaning kit (that I paid for) but today I received two cold plunge kits.

Thank you but I am shocked at how difficult this has been. As I mentioned I love the sauna but all I want is what I paid for and to be done with the back and forth.

Took nearly a month to ship. Was supposed to deliver already and now being told at least two more weeks. Good luck getting anyone to speak to let alone help. Perhaps is will arrive via horse and buggy? Find somewhere else to buy.

Everyone has been kind and very attentive to any questions I had. Excellent communication and customer service. I recommend this company to anyone love my sauna I use it every other day.

My Sauna Purchase from Burneek was delivered quick, which I appreciated. Their products looks good with good quality. I got support from Burneek for a minor issue with my purchase, and they step up to help me with it.

I highly recommend Burneek for any Sauna/Cold plunge needs, as they are a very solid company with excellent support to their customers.
I definitely would buy again from Burneek.

The product quality is exceptional. While shipping takes a little extra patience, it is well worth the wait. This is a promising company creating great products, and I look forward to continuing to support their growth.

Excellent customer service, always quick to respond and polite.

Product is great and easy to install. One heating element was broken when delivered but a new one was rushed to replace it.

Valeria, a representative for Burneek was very helpful in responding to my questions and ensuring that I understood the product I purchased. Delivery was fast, and customer communication with Valeria was on point. The system was very easy to assemble, and the experience of walking downstairs and getting into my very own sauna is a dream come true. The sauna temperature caused me to sweat just like the ones at the gym, and the red light seemed to cause any pain I was feeling to subside. I am so glad I trusted Burneek to build a sauna that does what it says it will do.

I’ve had my sauna for more than a year and I used it at least three or four times a week.

I purchased a sauna awhile back and have really enjoyed my sessions. It’s a great space saving unit. I have it in my bedroom. I like the option of breaking it down and bringing it with me if traveling for a long period of time. Would definitely recommend any sauna from this company.

Help was quick and efficient
Love my sauna. I have asthma and it helps clear my lungs
My daughter says it hydrates her skin and gives it a glow

Been using this steam/sauna for the last 6 months, it has been amazing, it heats pretty fast and has been working just perfectly. If you are thinking of buying one please do, you won't be disappointed.

Great customer service! Quick to response and resolve issues.

I sauna at least 3 times a week now. I put the sauna in my open basement , where I have made a sweet little retreat, with a couple of chairs and a table for breaks. In the harsh, cold, stormy winters here in the Upper Peninsula of Michigan, there is nothing like warming up in my sauna on a winter evening, waking up clear and refreshed. I like to take a jug of water in the sauna eith me while listening to my audio books. Thanks so much!

Love my sauna and Burneeks customer service has been great!

They have great customer service! They are kind and courteous. There products are amazing! I purchased a Halo Sauna from Burneek. I have benefited from it greatly! I feel better, my skin is improving, the overall benefits from using the sauna are truly amazing! I highly recommend Burneek for your sauna needs and the prices are very reasonable.

I use my sauna 3 times a week and it has helped my medical issues feel less. Im sleeping better and my skin is glowing. My partner uses it 2 times a week and he has begun to feel the benefits. I am happy with the purchase.

I love my sauna, specially with the red light. Gives me a full recovery feeling. Instructions were easy to understand and customer service has been great with any questions. Definitely recommend to everyone