Excellent service, very easy to order, well packaged and prompt delivery. My dog has pancreatitis and been put on a low fat diet. Therefore I’ve had to change her usual kibble with the weight contro... Toon meer
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Lees wat reviewers zeggen
Always friendly and prompt service. I just had a delay on my deluvery this time - hopefully now resolved with Steve’s help. I find the subscription management system a bit difficult to manage if I w... Toon meer
Absolutely LOVE Burns! My dog was on another popular dog food brand, he was over excited, completely unrelaxed, barked a lot and quite honestly was a bit off his rocker! My lovely groomer recommende... Toon meer
My food is on a 10 week subscription, always have reminder, always arrives on time - 3 Labrador Retriever still love the wet food, use it as a topping on their kibble. Excellent. Thank you
Bedrijfsgegevens
Over Burns Pet Nutrition
Geschreven door het bedrijf
Natural Nutrition for Heathy Pets
Established in 1993, Burns Pet Nutrition paved the way for healthy pet food with simple, wholesome and hypoallergenic recipes developed by a vet.
Burns was named Britain’s Favourite dog food in Which Consumer Poll 2022, and worked out as the cheapest to feed too!
The delicious, award-winning recipes are designed to meet pets’ needs instead of exceeding them. In 2022, vet and founder, John Burns was awarded an MBE for his impact on pet nutrition in Britain and his charity work in West Wales.
Burns has sold over 3 billion bowls to date and proudly funds community projects since 2006.
Fast forward to today, Burns still supports as many shelters, charities and community projects as possible. As part of the Assisi Pet Care Group, Burns carries on their philosophy of using wholesome and sustainable ingredients to create the award-winning food that pets love.
Visit our website! SHOP DOG FOOD SHOP CAT FOOD FREE NUTRITION HELPLINENeed Nutritional Advice?
Geschreven door het bedrijf
- Free Burns Nutrition Helpline!
- Our friendly and knowledgeable team of nutritionists give bespoke free advice and support to pet owners, stockists and veterinary nurses and vets. We can be contacted via email, Live Chat or telephone during office hours. Call us : 0800 083 6696 Monday – Friday, 8am – 5pm. Email us: Info@burnspet.co.uk Connect with us via Live Chat: For an instant response to your query Monday – Friday, 8am – 5pm
You love them we feed them!
Tail-Waggingly Tasty!
Our furry customers love our food!
However if something isn't 100% pawfect, our lovely Customer Service team will always go the extra mile to make it right.
Contactgegevens
Verenigd Koninkrijk
- 0800 0836696
- info@burnspet.co.uk
- burnspet.co.uk
4,7
Uitstekend
3K reviews
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Heeft 43% van zijn negatieve reviews beantwoord
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A very good company to deal with and…
A very good company to deal with and excellent food.
10 april 2026
All good / healthy dog
10 april 2026
Good communication with sales staff
Good communication with sales staff. Great discount for Hearing Dogs.
16 april 2026
They do exactly what they say they will…
They do exactly what they say they will do. Everything was despatched quickly and delivered when they said it would be delivered. Everyone was very helpful.
8 april 2026
Excellent food
Excellent food
Excellent Company & delivered on time.
What more could you ask for
14 april 2026
I’ve been using burns for many years…
I’ve been using burns for many years and never had any issues all my dogs are fed on burns from puppy to my elderly dogs and all are in good shape and healthy the rep airline goes out of her way to help me and nothing is too much for her to do my thanks Glenn jones Swiftbrook Labradors
10 april 2026
Super customer service
Super customer service, listened as to why my old dog was struggling. Possibly her digestive system with the usual food. I was sent a couple of sample bags which both my dogs love. Thank you for the food, plus the money off coupon. What a remarkable difference the food has made.
13 april 2026
I am a new customer ordering the…
I am a new customer ordering the dogfood was ok but had trouble putting the diccont number in I have ahearing dog so this will be the first time my assistant dog will have the food am looking forward to ordering again
10 april 2026
The delivery company sent me a email at…
The delivery company sent me a email at 11.40 to inform me they were delivering between 9.18 and 11.18 they then attempted to deliver at 9.40 , but we don't open until 10am if we had known we would have opened early so we have not received anything yet!
9 april 2026
Great service quick delivery and Aileen…
Great service quick delivery and Aileen is always a pleasure to speak to.
8 april 2026
5* customer service
I had missed out on joining the puppy club as it isn’t up and running yet. I emailed customer service and they sent me a 40% off voucher for a bag of food voucher. So kind and unexpected, my adult dog is a Burns dog, and now his little brother is one too. Well done Burns!
7 april 2026
Very efficient delivered on time
7 april 2026
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