I dealt today with Kari and she was very helpful. Prompt. There was a problem with my credit card (my fault) and she contacted me and we solved the issue. They were contacting me for a better and chea... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Morris called us with an option for a direct flight that cost just slightly more than our original itinerary. He also helped untangle an error in my wife's name on our booking. Great service!
Bedrijf heeft geantwoord
We bought tickets through this agency to go to India and then onto Singapore. It was a great arrangement - I would have given you 5 stars. Because we had such a good experience with those flights, w... Toon meer
Bedrijf heeft geantwoord
I purchased two first class tickets knowing I had 24 hours to change my mind. Hours later LJ Reeves wrote saying BTW the price has risen by 30 percent. I canceled and Reeves wrote "We’ve processed you... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
BusinessClass.com is the world's leading price comparison premium travel search. We help you compare hundreds of airlines and travel agencies to ensure you get the best possible deal for your business class ticket, premium economy ticket, first class ticket, even for regular economy. BusinessClass.com go beyond delivering the best offers. We also help our users understand the quality behind each and every itinerary. Our sophisticated quality algorythmes, images, video and reviews will help you decide what is the right choice for you. Welcome to BusinessClass.com!
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- businessclass.com
3,8
Goed
80 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Dale thank you for helping me
Dale thank you for helping me. Very nice service.
29 april 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Irina,
Thank you for your kind feedback. We’re glad to hear that you had a positive experience and received great support.
We will be sure to pass along your appreciation to Dale—he’ll be happy to know his assistance made a difference.
We truly appreciate your support and look forward to assisting you again in the future.
Kind Regards,
BusinessClass.com
Excellent! My experience was exceptionally good…
My experience was exceptionally good thanks to Rodney who went above and beyond to accommodate our request.
Will definitely be coming back to your company for my tickets in the future!
28 april 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Maliha,
Thank you for sharing your experience. We’re delighted to hear that our team was able to go above and beyond to assist with your request and make everything smooth for you. It’s especially wonderful to know the support you received made such a positive impact.
We will be sure to pass along your kind feedback to Rodney—he’ll be glad to know his efforts were appreciated. We truly value your trust and look forward to assisting you again in the future.
Kind Regards,
BusinessClass.com
Once great, Once just awful!
We bought tickets through this agency to go to India and then onto Singapore. It was a great arrangement - I would have given you 5 stars. Because we had such a good experience with those flights, we used your agency and the same woman for our flights to Papette Tahiti and back from Sydney Australia. What a fiasco. Our flight from Seattle was cancelled by the airline, and we received NO update from Busibessclass.com. I found out because my sister was on the same flight but had arranged her own tickets. So I called Stephanie to find out what was going on. She never replied for three weeks. Finally, I was able to contact a supervisor who arranged our tickets but not the days we wanted. We had to go three days before we had planned so we had quite a bit of extra expense with hotels and meals. My sister was able to arrange her tickets directly with the airlines for the dates we wanted but this agency would not do it. Really poor customer service. I asked if we could cancel the whole thing but was told we would lose all the money we had paid. The whole situation was really frustrating and unnecessary. They didn't care what we wanted because they already had our money.
18 september 2025
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Leslie,
Your review is very concerning to us.
Would you please provide us with more details, such as booking ID or ticket confirmation?
We would appreciate it if you could email us at claims@flightdeals.businessclass.com to find out about your recent experience.
Kind regards,
BusinessClass.com Team
I dealt today with Kari and she was…
I dealt today with Kari and she was very helpful. Prompt. There was a problem with my credit card (my fault) and she contacted me and we solved the issue. They were contacting me for a better and cheaper flight. I will use their service again if the opportunity will arise again
26 april 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Giovanni,
Thank you for sharing your experience. We’re delighted to hear that our team was able to assist you promptly and help resolve the payment issue smoothly. It’s great to know that the proactive support in finding a better and more cost-effective option made a positive difference.
We will be sure to pass along your kind feedback to Kari—she’ll be happy to know her efforts were appreciated. We truly value your trust and look forward to assisting you again in the future.
Kind Regards,
BusinessClass.com
Bridget gave me great options to save…
Bridget gave me great options to save me money on my flight to Italy from Florida
22 april 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Eduardo,
Thank you for sharing your experience. We’re delighted to hear that our team was able to provide you with helpful options to maximize your savings. It’s great to know the support made a positive difference in planning your trip.
We will be sure to pass along your kind feedback to Bridget—she’ll be happy to know her efforts were appreciated.
Kind Regards,
BusinessClass.com
Change a return trip
My wife needed to change a return trip. Bing Bam Boom no questions why just a swift ask as to new return date and done. Great Service
19 april 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Kyle,
Thank you for sharing your experience. We’re thrilled to hear that the change to your return trip was handled quickly and effortlessly, making the whole process smooth and stress-free for you. Delivering fast and seamless service is something we’re truly proud of, and we’re delighted we could assist you.
We look forward to serving you again soon.
Kind Regards,
BusinessClass.com
An upgrade and a fix.
Morris called us with an option for a direct flight that cost just slightly more than our original itinerary. He also helped untangle an error in my wife's name on our booking. Great service!
17 april 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Paul,
Thank you for sharing your experience. We’re delighted to hear that our team was able to offer a better travel option and assist in resolving the booking details quickly and smoothly. It’s great to know the support provided made a positive difference to your journey.
We will be sure to pass along your kind feedback to Morris—he’ll be glad to know his efforts were appreciated.
Kind Regards,
BusinessClass Team
I did not receive a confirmation email…
I did not receive a confirmation email I also did not have the option of choosing seats, which I want to do. My booking reference number is 177501610
14 april 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Jody,
Thank you for your feedback.
We attempted to contact you by phone but were routed to voicemail, and we have also sent you an email regarding your concern.
We would appreciate it if you could email us at claims@flightdeals.businessclass.com to find out about your recent experience.
Kind Regards,
Gurufare Team
The price was great and the schedule…
The price was great and the schedule worked well for me
12 april 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Juli,
Thank you for your feedback. We’re glad to hear that you found a great fare and that the flight schedule suited your plans well. Your support means a lot to us, and we look forward to assisting you again in the future.
Kind Regards,
BusinessClass.com Team
Allow customer information access to Scammers
You allow customer information to be scraped by scammers who send alarming emails to customers advising of a nonexistent issue with their credit cards then attempt to secure the credit card information.
Shame on you.
Never again.
12 april 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Ramon,
We’re very concerned to read your feedback, as protecting our customers’ information is extremely important to us.
At this time, we were unable to locate any reservation matching the details provided in your review. To properly investigate this matter, we kindly ask that you share more information, such as your booking ID or ticket confirmation.
Please reach out to us at claims@flightdeals.businessclass.com and our team will prioritize reviewing your case. We take allegations like this very seriously and are committed to ensuring the safety and security of our customers.
We look forward to hearing from you so we can assist further.
Regards,
BusinessClass.com
Renee is awesome
Renee is awesome, she relentlessly searches for options that save you time and hassle at airports. First stop for business class plane tickets!
7 april 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Elijah,
Thank you for taking the time to share your experience. We’re delighted to hear that our team was able to provide efficient and convenient options to enhance your journey. Your recognition means a great deal to us, and we truly appreciate your trust in choosing us for your travel needs. We will be sure to pass along your kind feedback to Renee.
Kind Regards,
BusinessClass Team
Fast, efficient and good value
Found a great fare and booked it very simply thru the site. Then circumstances changed within first 24hrs and processing a 100% refund was simple and quick.
Have used businessclass.com several times now and am very satisified.
6 april 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Andy,
Thank you for sharing your experience with us. We’re pleased to know that you found great value in your booking and that the process was smooth from start to finish. It’s especially encouraging to hear that our support during your change in plans was quick and hassle-free. We truly appreciate your continued trust and look forward to assisting you again in the future.
Kind Regards,
BusinessClass Team
Very prompt and good service via chat
6 april 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Pramod,
Thank you for your kind feedback. We’re glad to hear that you had a smooth experience with our chat support and that our team was able to assist you promptly. We truly appreciate your support and look forward to helping you again in the future.
Kind Regards,
BusinessClass Team
I do like prices (cheaper than many…
I do like prices (cheaper than many others), easy and clear booking process. Thank you.
3 april 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Rimma,
Thank you for your feedback. We’re pleased to know that you found our fares competitive and the booking process simple and easy to follow. Your support means a lot to us, and we look forward to assisting you again on your future travels.
Kind Regards,
BusinessClass Team
Good experience but…..
We had a good experience other than the fact that after booking our flights, we then had to pay either 155 or 185 to secure a seat on Alitalia. That was unexpected and not cool especially because I had asked the chatbot if there were any hidden fees beyond the price that was quoted and she said no.
1 april 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Jen,
Thank you for sharing your feedback. We’re glad to hear that you had a positive overall experience, though we sincerely regret the confusion regarding seat selection fees. We understand how this could be frustrating, especially after seeking clarification beforehand.
Please note that seat selection charges are typically set by the airline and may be offered as optional add-ons after booking, depending on the fare type and airline policy.
Thank you again for your valuable feedback and for choosing us.
Kind Regards,
BusinessClass Team
It was very easy to book a flight and…
It was very easy to book a flight and got a very good price
1 april 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Qazi,
Thank you for your feedback. We’re glad to hear that you found the booking process straightforward and were able to secure a great fare. We truly appreciate your support and look forward to assisting you again in the future.
Kind Regards,
BusinessClass Team
decent prices; pretty low stress site
Pretty easy finding decent prices last two times we flew to Europe. Better than many sites.
29 maart 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Bonnie,
Thank you for your feedback. We’re glad to hear that you found great value on your recent trips to Europe and that the process was smooth and straightforward. It’s always our goal to provide competitive options and an easy booking experience.
We truly appreciate your continued support and look forward to assisting you again in the future.
Best Regards,
BusinessClass
I am extremely disappointed with the…
I am extremely disappointed with the service provided by BusinessClass.com. Due to an airspace closure, I requested a refund on March 1st. It has now been three weeks, and despite my repeated attempts to follow up, the company has failed to provide any substantial update or a timeline for the return of my funds.
Every time I call, I am met with irresponsible and vague answers. The representatives repeatedly state they "need to check with the accounting team," yet no one ever follows up with a resolution. A professional travel platform should provide transparency and timely responses, especially during travel disruptions.
I strongly advise potential customers to think twice before using this platform. Their lack of accountability regarding refunds is a major red flag. I am still waiting for my money and will update this review if and when they decide to act professionally.
21 maart 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Wajid,
Your review is very concerning to us.
Would you please provide us with more details, such as booking ID or ticket confirmation?
We would appreciate it if you could email us at claims@flightdeals.businessclass.com to find out about your recent experience.
Kind regards,
BusinessClass.com
The booking was very easy and I had a…
The booking was very easy and I had a better deal than what i saw from other booking Agents online including the airline themselves. Thank you.
17 maart 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear MaryAnn,
Thank you for your kind feedback. We’re glad to hear that the booking process was smooth and that we were able to offer you a competitive option compared to other sources. Providing value and a hassle-free experience is always our goal.
We truly appreciate your support and look forward to assisting you again in the future.
Best Regards,
BusinessClass.com
Do not book with these scammers
Do not book with these scammers. I am stranded at the airport with no phone going through… all their 5 star reviews are fake done by employees…
6 maart 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Mrinal,
We’re sorry to hear about your experience and understand how stressful this situation must be. Upon checking your reservation, we found that your flight was affected by a schedule change from the airline. We have previously reached out to you to gather additional details regarding your preferred flight option so we can assist you with the available alternatives.
Please rest assured that we are here to help resolve this matter as quickly as possible. Kindly reply to our previous emails so we can obtain the necessary information and assist you further with your flight arrangements.
Best Regards,
BusinessClass.com
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