Business Fly Reviews 

197
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Dealing with this company was a breath of fresh air. I was introduced to flights I hadn't thought to look at, which literally saved me £000s. Any queries were dealt with almost immediately. It was... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sunny and Sumit were so professional and helpful in assisting me find my business class seats to Perth and Sydney, nothing was too much trouble! I have no qualms in recommending this company. Thank y... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sunny was an absolute legend to deal with. Very professional & worked wonders to get us a brilliant deal. We would wake up to emails that he’d sent late at night whilst working away to sort stuff for... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Couldn’t fault this company, Robin was amazing from start to finish. Made everything very easy and assisted any requests I had promptly. Nothing was too much to ask, I will be a returning customer in... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau

Geschreven door het bedrijf

We are specialized in Economy class, Premium economy, Business and First-class flight tickets since we work with the greatest airlines in the world. Our user-friendly navigation, quick and easy search options, and quick online reservations save you time and money while providing you with a terrific opportunity to explore affordable flights to your favorite location around the world in a matter of seconds.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

197 reviews

5 sterren
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4,9

Alle reviews

(197)

82 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Try them you will not use another agent

Not much to say but Robin & Co did the changes to tickets withour fuss and at cost.
Thank you

15 januari 2025
Review zonder uitnodiging
Logo Business Fly

Antwoord van Business Fly

Dear Mr. Dhanak,

Thank you for the wonderful review! We’re so glad to hear that Robin and the team made the ticket changes easy and affordable for you. We truly appreciate your recommendation and look forward to assisting you with all your future travel needs!

Warm regards,
Team Customer Care
Business Fly

Beoordeeld met 5 van de 5 sterren

Flight to Australia

I have just booked a flight to Australia ,and Robin a Senior Sales Consultant, was extremely efficient and very helpful with my requirements. Nothing was too much trouble for him.
I have no hesitation in recommending Business Fly to anyone looking to book a ticket with them and they will find you the best deal for your requirements.

10 januari 2025
Review zonder uitnodiging
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Antwoord van Business Fly

Dear Gillian,

Thank you for your fantastic feedback! We’re so glad to hear that Robin was able to assist you efficiently and meet all your requirements for your Australia trip. It means a lot to us that you’re confident in recommending Business Fly. We’re always here to help with finding the best deals for you in the future! Safe travels!

Warm regards,
Team Customer Care
Business Fly

Beoordeeld met 5 van de 5 sterren

I have recently booked some flights…

I have recently booked some flights through Business Fly and dealt with Robin, he was nothing but helpful and really made a difference to my experience. He was reassuring and patient throughout the whole process while still doing everything he could to help.
Highly recommend and a great person to have on the team!

9 januari 2025
Review zonder uitnodiging
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Antwoord van Business Fly

Dear Lewis,

Thank you so much for your kind words! We're thrilled to hear that Robin made such a positive impact on your booking experience. His helpfulness, patience, and dedication are exactly what we aim for, and we’re so glad it made a difference for you. We truly appreciate your recommendation and look forward to assisting you again in the future!

Warm regards,
Team Customer Care
Business Fly

Beoordeeld met 5 van de 5 sterren

Customer service and attention to…

Customer service and attention to detail was excellent. Will certainly reuse.

21 december 2024
Review zonder uitnodiging
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Antwoord van Business Fly

Dear Karen,

Thank you for your positive feedback! We're thrilled to hear that you were happy with our customer service and attention to detail. We look forward to assisting you again in the future!

Warm regards,
Team Customer Care
Business Fly

Beoordeeld met 5 van de 5 sterren

We have booked ticket to india for…

We have booked ticket to india for summer holidays from London. Sam helped us finding right deal for the trip and answered many questions

4 januari 2025
Review zonder uitnodiging
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Antwoord van Business Fly

Dear Ana,

Thank you for sharing your experience! We’re so glad Sam was able to help you find the perfect deal for your summer holiday to India. It’s great to hear he answered all your questions and made the process easier. We hope you have an amazing trip and look forward to assisting you again soon!

Warm regards,
Team Customer Care
Business Fly

Beoordeeld met 5 van de 5 sterren

Sam has been brilliant I have asked a…

Sam has been brilliant I have asked a lot of questions and he was patient with me
There was no pressure from him to book the flights.
I went back to him with another quote and he was able to match the prices for me
Thank you so much for all your help.
Stacey

3 januari 2025
Review zonder uitnodiging
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Antwoord van Business Fly

Dear Stacey,

Thank you for your wonderful feedback, Stacey! We're so glad to hear that Sam was able to assist you patiently and with no pressure. It’s great that he was able to match the prices for you too! We really appreciate your trust and are happy to have been able to help. If you need anything else, don’t hesitate to reach out! Safe travels!

Warm regards,
Team Customer Care
Business Fly

Beoordeeld met 5 van de 5 sterren

Great customer service from Robin

Great customer service from Robin
His very helpful nature and patience complimented his role
He dealt with all.our queries very efficiently and went beyond ,to make sure that the best deals were available within our financial limitations
The service he provided was excellent and in a timely manner.
I am sure he is a very valuable asset to the company
I will definitely recommend his service to my family and friends .

20 december 2024
Review zonder uitnodiging
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Antwoord van Business Fly

Dear Cynthis,

Thank you so much for your thoughtful review! We’re thrilled to hear that Robin went above and beyond to assist you and find the best deals within your budget. His helpfulness, patience, and efficiency are exactly what we aim for, and we’re proud to have him on our team. We truly appreciate your recommendation and look forward to helping your family and friends with their travel needs!

Warm regards,
Team Customer Care
Business Fly

Beoordeeld met 5 van de 5 sterren

Alec was so very helpful …

Alec was so very helpful when I called to book flights from London to New York. It was a bit late to look for a choice of seats and I needed an aisle seat because of back/spinal problem. But over the course of a few calls Alec first found a flight and then did get me an aisle seat, so that will make the seven-hour flight possible for me. I've never known any person in a call centre to be so engaged with the client's needs. Thanks.

18 december 2024
Review zonder uitnodiging
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Antwoord van Business Fly

Dear George,

Thank you so much for sharing your experience! We’re so happy to hear that Alec went the extra mile to help you find the perfect flight and aisle seat, especially considering your back/spinal needs. It’s great to know his dedication made a difference for you. We truly appreciate your kind words, and we’ll be sure to pass them along to Alec. Wishing you a comfortable and smooth flight to New York!

Warm regards,
Team Customer Care
Business Fly

Beoordeeld met 5 van de 5 sterren

I dealt with Business Fly first time…

I dealt with Business Fly first time and found Rob was extremely helpful to find me a good deal for India.
Will definitely use their services again in future and recommend to our family and friends.

17 december 2024
Review zonder uitnodiging
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Antwoord van Business Fly

Dear Mr. Patil,

Thank you for your great feedback! We're so glad to hear that Rob was able to help you find the perfect deal for your trip to India. We truly appreciate your trust in our services and your willingness to recommend us to your family and friends. We look forward to assisting you again in the future! Safe travels!

Warm regards,
Team Customer Care
Business Fly

Beoordeeld met 5 van de 5 sterren

Australia Flights

Made an inquiry concerning business class flights from the UK to Australia. Robin investigated and managed to find affordable flights which fully met our requirements. We are very pleased with the service we received and very much appreciate the assistance that Robin gave us.

11 december 2024
Review zonder uitnodiging
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Antwoord van Business Fly

Dear Mr. Wyres

Thank you for your kind words. We're delighted to hear that Robin was able to find affordable business class flights that perfectly meet your requirements. It's always our goal to provide excellent service, and we're pleased to know that Robin's assistance made a positive impact.

If you need further help with any future travel plans or have any other questions, please don't hesitate to reach out. We're always here to assist you.

Warm regards,
Team Customer Care
Business Fly

Beoordeeld met 4 van de 5 sterren

Robin was very helpful.

Robin was very helpful.
Although he wasnt able to price match the flights i was offered elsewhere, he showed willingness to assist me and met all my requirements and was prompt in his replies.

6 december 2024
Review zonder uitnodiging
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Antwoord van Business Fly

Dear Nazir,

Thank you for your kind words and for taking the time to share your experience. We're glad to hear that Robin was able to assist you effectively and met all your requirements. While we strive to offer competitive pricing, we understand that sometimes options may vary. We truly appreciate your understanding and the opportunity to help.

Should you need further assistance in the future, please don't hesitate to reach out. We're always here to help!

Warm regards,
Team Customer Care
Business Fly

Beoordeeld met 5 van de 5 sterren

Business Fly exceeded my expectations…

Business Fly exceeded my expectations with their exceptional service! Booking my flight to India was seamless and hassle-free. Their team was responsive, knowledgeable, and accommodating. Highly recommend Business Fly for all your travel needs! Thanks to Robin!

13 december 2024
Review zonder uitnodiging
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Antwoord van Business Fly

Dear Binal,

Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Business Fly exceeded your expectations and that your booking to India was seamless. It’s great to know that Robin and our team were able to provide the responsive, knowledgeable service you were looking for. We truly appreciate your recommendation and look forward to assisting you with all your future travel needs.

Safe travels!

Best Regards
Team Customer Care
Business Fly

Beoordeeld met 5 van de 5 sterren

Big up to Robin Smith

Robin was very helpful.
He showed willingness to assist me.
He ensured that my query was resolved within few minutes.
He is very knowledgeable of his job and is not afraid to ask questions if he does not have enough information on the subject.

9 december 2024
Review zonder uitnodiging
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Antwoord van Business Fly

Dear Mercy,

Thank you for your kind feedback about Robin. We are so glad to hear that he was able to assist you effectively and resolve your query in such a timely manner. Robin’s dedication to providing excellent service and his willingness to ask the right questions when needed truly reflect his professionalism and expertise.

We greatly appreciate you taking the time to share your experience, and we’ll be sure to pass along your positive comments to Robin.

If you need any further assistance, please feel free to reach out.

Best regards,
Team Customer Care
Business Fly

Beoordeeld met 5 van de 5 sterren

I used Business Fly for the first time.

I used Business Fly for the first time this week to book a flight to the States. I was really impressed and Rob managed to find me a Premium Economy flight at the same price other airlines were charging for an economy flight. I will definitely use them again as he was lovely and made you feel valued as a customer.

4 december 2024
Review zonder uitnodiging
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Antwoord van Business Fly

Dear Davina,

Thank you so much for your kind feedback! We're thrilled to hear that your experience with Business Fly exceeded your expectations. Rob is indeed a star, and we're glad he could find you such a great deal on your Premium Economy flight. It’s fantastic to know you felt valued and well taken care of.

We truly appreciate your trust and look forward to assisting you with your future travel plans.

Best regards,
Customer Support
Business Fly Team

Beoordeeld met 5 van de 5 sterren

Outstanding service

Sam was outstanding in terms of his service and availability to answer questions. I must have phoned him 10 times. Each time he was patient and clear in his answers. He also found me tickets that were considerably cheaper than I could find elsewhere, Highly recommended.

30 november 2024
Review zonder uitnodiging
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Antwoord van Business Fly

Dear Andrew,

Thank you so much for sharing your experience with us! We're delighted to hear that Sam provided such outstanding service and was always available to assist you. It's great to know that his patience and clear answers made a positive impact, and we're thrilled he was able to find you such great value on your tickets.

We truly appreciate your recommendation and look forward to helping you with your future travel needs!

Best regards,
Team Customer Support
Business Fly

Beoordeeld met 5 van de 5 sterren

Robin was very sufficient and he got me…

Robin was very sufficient and he got me the right deal price wise and airline I am really happy

29 november 2024
Review zonder uitnodiging
Logo Business Fly

Antwoord van Business Fly

Dear Claire,

Thank you for your feedback! We're so pleased to hear that Robin was able to find you the perfect deal, both in terms of price and airline. It's great to know you're happy with your experience.

We appreciate your trust in us and look forward to assisting you with your future travel needs!

Best regards,
Team Customer Care
Business Fly

Beoordeeld met 5 van de 5 sterren

Unexpected Changes: Worry-Free

Our flight was rescheduled and Robin got in touch straight away with an alternative and took care of all the changes. It was really pleasant that I didn't have to worry or stress about flight changes!

Thanks so much Robin :)

24 oktober 2024
Review zonder uitnodiging
Logo Business Fly

Antwoord van Business Fly

Hi Rosie,

Thank you for your kind words! We’re so glad to hear that Robin was able to assist with the flight changes and make the process smooth and stress-free for you. We truly appreciate your feedback and are always here to help whenever you need us.

Thanks again for choosing us, and we look forward to assisting you in the future!

Best regards,
Team Customer Care
Business Fly

Beoordeeld met 5 van de 5 sterren

Robin was extremely helpful

Robin was extremely helpful in getting me a good deal for a South African flight and although there was a bit of a blip, I believe he did his best and what happened was out of his control.

10 oktober 2024
Review zonder uitnodiging
Logo Business Fly

Antwoord van Business Fly

Dear Joanna,

Thank you for your understanding and for sharing your feedback. We're glad to hear that Robin was able to help you secure a good deal for your South African flight. We always strive to provide the best possible service, and we truly appreciate your patience when things didn’t go as smoothly as planned.

If there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!

Best Regards,
Team Customer Care
Business Fly

Beoordeeld met 5 van de 5 sterren

Professional, responsive and great customer service

I was looked after by Robin and Sam who searched for a last minute flight from London to New York and they were able to hold a really fair price and sort out my hotel accommodation. Professional, responsive and customer centric caring. I appreciate their service.

18 oktober 2024
Review zonder uitnodiging
Logo Business Fly

Antwoord van Business Fly

Hi Susan,

Thank you so much for your kind words! We're so glad to hear that Robin and Sam were able to assist you with your last-minute flight to New York and hotel accommodation. It’s great to know their professionalism and customer-focused approach made a positive impact on your experience.

We truly appreciate your feedback and look forward to assisting you again in the future!

Best Regards,
Team Customer Care
Business Fly

Beoordeeld met 5 van de 5 sterren

Robin was amazing and very patient when…

Robin was amazing and very patient when I booked my tickets. He gave me options, kept me informed and accommodated my awkward dates. Very happy with the service I received.

15 oktober 2024
Review zonder uitnodiging
Logo Business Fly

Antwoord van Business Fly

Dear Sharon,

Thank you so much for your wonderful review! We're so glad to hear that Robin was able to accommodate your needs and make the booking process smooth for you. It’s great to know you were happy with the service! We truly appreciate your feedback and look forward to helping with your future travel plans!

Warm regards,
Team Customer Care
Business Fly

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