Mellow CBD Canada Reviews 

515
•
TrustScore 3.5 uit 5

3,3

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Your product are awesome and top quality and I recommend them, no doubt about that. However, I would expect a faster delivery but, understand the fire situation in BC. So, overall I would ga... Toon meer

Beoordeeld met 5 van de 5 sterren

Purchased a CBD Day Drops with CBG, some full spectrum and broad spectrum oils. Products arrived quickly to destination in Atlantic Canada and only took about 4 days from ship date. Bottles were ver... Toon meer

Beoordeeld met 1 van de 5 sterren

I have been asking for dosing assistance and no one responds. It’s either the phone isn’t working or texting isnt working or some other excuse. I put notes on my order and emailed them as well Hopefu... Toon meer

Beoordeeld met 3 van de 5 sterren

Customer service leaves a lot to be desired. Ok here's my experience. The product is good, price is very competitive, and shipping service excellent. But try getting an answer to a question. On two oc... Toon meer


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

515 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,3

Alle reviews

(515)

4 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Rocky start ... Happy ending

I guess I'm used to Amazon's 1 and 2 day delivery so I was wondering why the order was taking so long to arrive. Add to that the shipping notice went to SPAM, I wasn't too happy about not being able to track it. The order showed up after a week complete. Now I know the delivery time, I'll take that into consideration for re-orders. I appreciate the discount on 3 quantities and the free shipping on orders over $100.00. I will definitely continue to purchase from this company.

1 september 2022
Beoordeeld met 1 van de 5 sterren

Still waiting for my shipment to show…

Still waiting for my shipment to show up; it's been over a week since I ordered and your system indicated that it was shipped. Emailed inquiring and was told the item should show up in the courier system in a few hours. It has yet to show up as picked up.

1 september 2022
Beoordeeld met 5 van de 5 sterren

Making Payment

All went well and the product arrived promptly. However, when placing the order found the format confusing.

23 augustus 2022
Beoordeeld met 1 van de 5 sterren

Great shipping poor communication

I have been asking for dosing assistance and no one responds. It’s either the phone isn’t working or texting isnt working or some other excuse. I put notes on my order and emailed them as well
Hopefully they reply sooner than later -

23 augustus 2022
Beoordeeld met 1 van de 5 sterren

Employees are rude, Sarcastic, and products are a scam

EDIT** Seller has not made any effort to contact me. They are using a "canned" response to sound good and show others there is a moneyback guarantee, but they have not made any effort, nor are they willing to refund my purchase when I contact them. Another lie and scam!
I've conducted support requests with this company consisting of product availability, selection, and recommendations. All instances, the support personnel was incredibly rude and/or sarcastic. Belittling me and demeaning me for what seemed to be their entertainment. Furthermore, their products are very very cheep....so much so that the quality is very low. For example, the "same" product bought at CBDDirect or hushmedixcbd (CBD and CBG isolate) resulted in significant measurable results vs marginal or non-existent results for the products obtained from Mellow. Clearly the former online shops are far superior, albeit more expensive. That said, consuming twice as much of Mellows product vs the others do not yield twice the effects, yet the costs are not doubled for the alternatives. So one can only conclude that the Mellow products are severely lack luster, and/or outright fake. considering the personnel are rude and arrogant, and the products are junk, plus shipping costs and times are high, there is zero reason to go back to this store. Hoping this review informs others seeking real relief with their hard earned money.

23 juli 2022
Review zonder uitnodiging
Logo Mellow CBD Canada

Antwoord van Mellow CBD Canada

Hi John,

We’ve tried to reach out to you to address your concerns or offer a refund (as per our satisfaction guarantee) but cannot locate any order under your last name in our system.

Please reach out to us and we can address your issues or offer compensation in some way.

====

Follow Up:

We've searched using your surname used on this site and there's no record of any order under that name. You can contact us here and please include an order number and we will either refund your order, or attempt to address your issues:

https://buymellow.com/contact/

Thanks and have a great day!

Beoordeeld met 5 van de 5 sterren

Superb customer service

I had an issue with using my credit card (the bank problem and not buymellow). I had used a coupon with it and had difficulty using it again. I contacted customer service through text and everything was explained and instructed on the next steps.
The product was a gift but I have done my research and Mellow is one of the top providers.

21 juli 2022

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