Kristina went above and beyond the call of duty to rush our delivery for a birthday party gathering. She was excellent and really made a difference for us!!
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Lees wat reviewers zeggen
As a new customer (04/01), this is what I experienced on my first order of Cabernet's that included 2 bottles/ Napa and 1 bottle/ Argentina. -Order date was received as promised. -Shipment was... Toon meer
First time buyer here. I was excited to see they had some of my favorite sparkling wines I haven’t had in years. They were out of stock of one of my items and Lupe emailed me promptly to explain. She... Toon meer
I bought wine around the world 20 bottles - had it going to NY When you make payment thru Apple pay their software cancels out the Shipping location and defaults to the Billing adress which is Wrong... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
BuyWinesOnline.com is your one-stop-shop for all online wine purchases. At BuyWinesOnline you can browse, buy, and get wine delivered all around the country.
Contactgegevens
Verenigde Staten
- james@buywinesonline.com
- buywinesonline.com
4,2
Goed
138 reviews
Heeft 46% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Outstanding Customer Service
I ordered wine as a Christmas present on December 3rd and I put the incorrect address on the order. I emailed them the very next morning and Lupe addressed it correctly and sent me an email noting that it was corrected. I then realized that I did not send a gift note. I immediately emailed Lupe again and he got back to me so quickly again to fix my issue. I was so relieved that he was right on top of it and promptly fixed my problem. I appreciate you Lupe. Outstanding customer service and I’m so happy to have chosen buywinesonline.com. Excellent prices when comparing to other online distributors.
4 december 2025
I forgot to submit a gift message but…
I forgot to submit a gift message but contacted the company and they were able to add a gift message to my order and ship out. Superior customer service!
28 november 2025
These wines are delightfully delicious!!
14 november 2025
When I emailed your company I received…
When I emailed your company I received info back quickly
12 november 2025
Very good experience
Very good experience ! I used the wrong delivery address and Kristina took care of my problem . Thanks
27 oktober 2025
Great pricing and most service!
Great pricing and most important customer service.
Kristina was a big help, let me know my delivery details and answered all questions in a timely fashion.
Really appreciated the service!
23 oktober 2025
One Of The Best Online Retailers Around...
Excellent & highly versatile selection, very fair & competitive pricing, super-friendly staff (especially Haley), super-fast shipping, and a great business to deal with for your fine wine needs (at all price-points). Nick is also very helpful, courteous & accommodating. Highly recommended. A+ and 5-star business. Check them out...
15 oktober 2025
Review zonder uitnodiging
Loved buying wine from this store
Loved buying wine from this store. Top notch customer service before and after the sale.
14 oktober 2025
Easy to do business with
Easy to order. Orders always on-time and as requested. Customer Service is responsive and flexible.
29 september 2025
Lupe from customer service made my…
Lupe from customer service made my experience good. My original shipment is somewhere lost in the universe and she was very helpful in getting it to be resent.
29 september 2025
Best Customer service.
I made a mistake on the order and when I requested a change, Lupe was able to help. I was so thankful for his assistance.
26 september 2025
I received everything I needed..thank…
I received everything I needed..thank you for the prompt order.
24 september 2025
Perfect delivery
Perfect delivery! I forgot to add a note and they did it for me ! My friend love the wine. Thank you
5 september 2025
On-sale variety packs were almost all…
On-sale variety packs were almost all the same poor quality bottles. Probably just trying to move old inventory.
19 september 2025
Review zonder uitnodiging
Immediate attention.
I voiced my concern that my shipment was delayed, got an immediate response that FedEx had a delay. Shipment came the next day. Very courteous service. Wines are always exactly what I want. Good people
16 september 2025
Great experience
Great experience! I initially put down the incorrect address. It was immediately corrected through an email and confirmed. Great customer service.
8 september 2025
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