I've just had a great experience with the customer service team (Dayna). I lost an old piece of jewellery and they were able to find a replacement for me. The service I received along the way was exce... Toon meer
Bedrijf heeft geantwoord
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I've just had a great experience with the customer service team (Dayna). I lost an old piece of jewellery and they were able to find a replacement for me. The service I received along the way was exce... Toon meer
Bedrijf heeft geantwoord
I've bought a number of pieces from By Alona and they are all beautiful and among some of my most worn pieces. The jewellery is unusual, wearable, beautifully designed and high quality. I t... Toon meer
Bedrijf heeft geantwoord
Fantastic customer service! The necklace I ordered needed to be a bit longer. They were happy to accommodate and provided an extender chain free of charge. I'm thrilled to wear my new necklace and hav... Toon meer
Bedrijf heeft geantwoord
Unfortunately I did not have a great experience with the jewellery from here. My husband bought me a necklace for my birthday in September last year, by December some of the pearls had fallen off the... Toon meer
Bedrijf heeft geantwoord
By Alona is where bold design meets everyday allure. Drawing inspiration from global travels and organic beauty, we create jewellery that turns heads and sparks conversations. Each piece is designed to make you feel effortlessly confident and unapologetically unique. We also offer in-person jewellery workshop experiences, perfect for any special occasion or get together. If we've added a little extra sparkle to your day, we'd love for you to share your experience with a glowing review - after all, your feedback is what keeps us shining.
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Chic and good match with all my outfits

Antwoord van BY ALONA
Beautiful pieces that I know I will love wearing for years to come. They have brought my wardrobe into fashion which has been a nice additional benefit!
Delighted with them.
I absolutely love this company the jewellery is stunning but the customer service is outspending!
I ordered a necklace and it wasn’t quite right I phone for help and they were so helpful ensuring I got the right size etc and when it arrived.. wow just wow stunning! Highly recommend this Brand!
Absolutely obsessed with my ByAlona ring - beautiful craftsmanship and such a unique design. It’s a standout piece to my jewellery collection
Received my third purchase from By Alona last week. Beautiful jewellery, quick postage and stylish packaging. Can't wait to shop again!
Lovely necklace. It was delivered quickly and was beautifully packaged. Thank you.
Gorgeous jewellery and excellent quality .Delivered really quickly .Necklace was a present for my daughter who loves it
lovely design, comfortable i can wear all day long, love love love
Superb service. The pendant was as represented on the image. Very high quality and beautifully made. I’m delighted with it and the packaging is gorgeous too.
Bought as a gift. Came beautifully wrapped and the recipient was thrilled.
Lovely website and speedy delivery
The speed between ordering my beautiful necklace and receiving it, beautifully packaged.
The Naomi necklace looks so very lovely on.
Beautiful unique designs at very affordable prices! The pieces are well made and great for everyday wear! Obsessed with my bracelets!
Excellent customer service experience. Ordered a gorgeous necklace and were very happy with the quality and design. Customer service was fantastic. Very highly recommended. Thank you.
Beautiful necklace ordered for Mother’s Day. Fantastic customer service received - not due to fault of Byalona - (Thank you Betsy!) and necklace returned within 2 days! Thank you so much! Highly recommend.
The most wonderful customer service experience. My most loved necklace sadly broke after I have worn it almost every day for a year and the ByAlona team were so quick to respond and arrange a repair. I received my necklace back and looking better than ever the very next day! Amazing service 🤩 thank you!
Lovely necklace and fantastic help from the customer care team! Went above and beyond to help make a gift into an experience and surprise.
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