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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great experience! They were so efficient, friendly and polite; such a rarity these days. They delivered it precisely where we asked and were apologetic they hadn’t arrived at the early side of the d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We were kept informed prior to delivery. The promised phone call arrived half an hour before, again as promised. The delivery was made within the three hour time slot given. They followed our instruct... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

So, i had one half of a stable door delivered on a Monday and by Tuesday midday I had the other half which the warehouse had not checked on the first lorry, quite by accident. Mistakes happen; it's ho... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The delivery was eventually successful. The drivers had difficulty finding our newly built house and missed the turning twice. They correctly phoned us and we were able to direct them into the corre... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Koerier- en bezorgdienst
  2. Bezorgdienst

Geschreven door het bedrijf

Bespoke 2 Person white glove deliveries, delivered to room of choice, packaging removal, installations, recycling of end of life products, track & trace, white goods, furniture, beds, mattresses, sofas, priority deliveries, UK mainland deliveries, fulfilment, pick & pack, storage, carrying on deliveries for e-bay users, Amazon, manufactures, retailers, deliveries business to customer and business to business. 24/7 operational , deliveries available every day including weekends from 7am to 9pm . Full trunking and traction support nationwide. Re-work of products and returns. Fully secured site with manned security. fully uniformed drivers. Byeway Logistics has logistics in its blood dating back to the 1800s, The One Stop Logistics Company


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 56% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 5 van de 5 sterren

Very professional

Communication was fantastic - I was kept up to date on how far away the delivery was and the process of the installation of my pergola. The guys were extremely patient when I was making decisions on the positioning of the pergola and offered a lot of helpful advice. They were friendly and very professional and did a fantastic job.

15 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Thank you Anne for this lovely 5 star review. We appreciate you taking the time to write this.

Beoordeeld met 5 van de 5 sterren

Very good communication regarding…

Very good communication regarding delivery date and then again on the day to let you know they’re almost here. Great customer service

27 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Thank you Layla for your lovely 5 star review.

Beoordeeld met 5 van de 5 sterren

Helpful and courteous delivery guys

Helpful and courteous delivery guys. Plenty of notice of arrival. All-round great service.

27 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Thank you Garry for your 5 star review.

Beoordeeld met 5 van de 5 sterren

Polite

Polite, phoned to let me know when they would arrive and came at the stated time.

27 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Jane, thank you for 5 stars. We are pleased to know you found the crew polite and on time. We appreciate your review.

Beoordeeld met 5 van de 5 sterren

Great communication from the start and…

Great communication from the start and throughout the delivery process. Nice and polite guy doing the delivery and placed it at my preferred location.
Very happy

27 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Steven, thank you for taking the time to review us. We are pleased to hear you found the communication great and appreciate your great feedback. Thank you for 5 stars.

Beoordeeld met 5 van de 5 sterren

Good service

Good service, very polite and carried the heavy product into garden which was appreciated.

27 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

HI Georgina, thank you for taking the time to review us. We are pleased to hear you found the service good and the crew polite. We appreciate your review.

Beoordeeld met 5 van de 5 sterren

Phoned to let me know the delivery time…

Phoned to let me know the delivery time 30mins before, both driver and mate friendly and helpful

27 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Robert, thank you for 5 stars. We are pleased to hear you found the crew friendly and helpful and we appreciate your review.

Beoordeeld met 5 van de 5 sterren

Delivery on time

Delivery on time. Great communication and nice guys that delivered it. 👍🏻

23 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

HI Martin, thank you for taking the time to review us. We are happy to hear you found the delivery on time and communication good. We appreciate the 5 stars you have given us.

Beoordeeld met 5 van de 5 sterren

Friendly and quick delivery

Friendly and quick delivery. Items handled carefully .

25 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

HI Evie, thank you for taking the time to review us. We are pleased to hear you found the delivery quick and friendly. Thank you for 5 stars.

Beoordeeld met 5 van de 5 sterren

My dining patio set with fire pit

My patio set arrived within the allotted time. I am so pleased that I paid for the assembly. It took the 2 lovely men an hr to set it up.
Very pleased with the quality and just the right size for my patio.
Would highly recommend.

24 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Julie, thank you for 5 stars. We are happy to hear you found the service high quality and that you would recommend us. Thank you for taking the time to review us.

Beoordeeld met 3 van de 5 sterren

We had paid for the assembly service but…

We had paid for the assembly service but on arrival the guys refused to do this & wanted to leave. I had to phone the office & spoke to Kelly who was most helpful & confirmed the assembly was paid for but had been omitted on their delivery instructions. Thankfully the guys were still there &assembled it before leaving. If they’d have left, we’d have been unable to do it ourselves! I had given 5 stars to our two previous Byways deliveries

24 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Carol, this was communication breakdown with the crew. They didn't quite understand, but after the call with Kelly they were aware of what had to be done. If they had of left we would have come back to do this, as Kelly did say to you it was a White Glove service. We would have met the expectations as we always try to do with all of our customers. Thank you for bringing this to our attention and for leaving this review.

Beoordeeld met 5 van de 5 sterren

Very polite and efficient delivery…

Very polite and efficient delivery guys. Prompt to time of delivery and courtesy call received to give 20minutes notice. Great service all round.

24 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Amy, thank you for taking the time to review us. We are pleased to hear you found the crew polite and efficient. Thank you for leaving great feedback about our service.

Beoordeeld met 5 van de 5 sterren

Fab service

Fab service. Easy to track and they helped bring it round the alleyway to my garden for me. So friendly and helpful

24 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi, thank you for giving us 5 stars! We are pleased to hear you found the service good and the crew friendly and helpful. Thank you for reviewing us.

Beoordeeld met 5 van de 5 sterren

Fantastic all round service

Fantastic all round service
Amazing customer service with updates & fantastic delivery staff.
Many thanks

17 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

HI Emma, thank you for 5 stars. We are pleased to hear our service was fantastic! It is great to hear positive feedback about our team and we appreciate your review.

Beoordeeld met 5 van de 5 sterren

Good service

Delivery was on time. Excellent service

24 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi Ingus, thank you for 5 stars. We are pleased to hear you found the service good and on time. We appreciate your review.

Beoordeeld met 5 van de 5 sterren

Satisfied customer

Emailed to accept booking, called 20 mins away, within time window and nice guys delivered

24 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

HI, thank you for 5 stars. We are pleased to hear you found the crew nice and appreciate your review.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. They were a little early that the tineslot but they called me in advance, they left with a neighbour but then when realised we were coming down our road deliberately waited and then came back to move from the neighbour into my house.
Very friendly.
Rare to see this service from delivery drivers these days. Thank you.

15 april 2026
Review zonder uitnodiging
Logo Byeway Logistics LTD

Antwoord van Byeway Logistics LTD

Hi, thank you for 5 stars. We are pleased to hear you found the service excellent and our drivers friendly. We appreciate you taking the time to leave us this lovely review.

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