Bytesized Hosting Reviews 296

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I've been using Bytesized since 2013 and haven't ever thought to look elsewhere. Incredibly reliable, I can't remember there ever being a downtime. The 1 time I did have an account issue it was swiftl... Toon meer

Beoordeeld met 5 van de 5 sterren

Have been with Bytesized almost since the start. The service is amazing, and the people are always helpful. The pricing has always been very competitive too. There was rarely ever downtime, and th... Toon meer

Beoordeeld met 5 van de 5 sterren

I've have been with them for nearly 10 years, never had a problem. There is good, friendly support. KBs are available for most setup issues which are written in a way that you learn something rather... Toon meer

Beoordeeld met 5 van de 5 sterren

I'm a bytesized costumer for 4 years now, and except from one planned downtime when they moved my seedbox to the another server I can't remember any other issue on their side. Support if fast to answe... Toon meer

4,9

Uitstekend

TrustScore 5 uit 5

296 reviews

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Beoordeeld met 5 van de 5 sterren

Great service

After years of using a different company I switched to bytesized and have been extremely happy with their server hosting

1 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

An amazing service!

Bytesized Hosting has been a great experience. I have used a few other services but none compare to this one in speed of servers and ease of use. The dashboard makes administration easy and customer support has been the best! I have been a customer for 4 years now and loved every minute!

6 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

LOVE THESE PEOPLE

I had been looking for a reliable Plex host for quite some time now. Bytesized Hosting seemed easy to use and reasonably priced & been with them for 2 years, so I tried it out. It has been worth every penny and I wish I had done it sooner! The service is reliable, simple, feature-rich, and affordable. On the rare occasion that there has been an issue, the support team was there to quickly resolve it within 5hr or sooner. I cannot recommend Bytesized enough!

19 oktober 2022
Beoordeeld met 4 van de 5 sterren

An amazing,safe and reliable home on the web.

An amazing way to safely and reliably host my data and calendar/task/mail in the cloud.

Worth the price, and run by people I like and trust. Only 'problems' are that you have to use the services they choose to offer (that please the most people) and you might have to wait a bit for updates to programs you love. Again...to me it's worth it to feel secure with them.

I've been wtih them for several years, and will stay with them for as long as they stay this cool!

18 oktober 2022
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

A nice alternative to a personal streaming server.

A nice, decently-priced option for specialized webhosting; I finally found a practical alternative for keeping my personal media library both secure and accessible in the cloud.

Their Web UI is a bit clunky still, but I hardly have a need for it after setting up, so this shouldn’t be an issue.

1 oktober 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

10 year customer being bullied to pay erroneous bill.

I’ve used bytesized for about a decade and have always had great service from them which is why it pains me to write this review.

I’ve had a seed box with them for years. At the start of the month I get an email saying that my account has been suspended and to remove the suspension that I would have to make a payment. I’ve always been current with them so it was quite a surprise. Even more of a surprise that I got zero heads up or notification from them.

I went ahead and checked the account because maybe the last payment didn’t go through. I understand things happen. When I logged in I was baffled. The account balance was showing that I owed what would be the equivalent of 6 months of the service. A pretty hefty fee. I checked PayPal and all of my previous payments went through and cleared. My latest payment was the only one that didn’t go through and it shows that it was canceled by them. I contacted support and they claim that all my payments didn’t go through when I have evidence from PayPal that shows otherwise. They won’t budge and I’m not about to give into bully tactics and pay them.

I don’t want to give them 1 star because outside of this incident I’ve never had any issue. I’m honestly still shocked that they are willing to loose such a long time customer over this. I see my business isn’t wanted so I’ll pack up and move on.

Edit:
They claim that five months weren’t paid. I went through and triple checked every PayPal transaction with ByteSized and my bank account. Everything had been pulled out of my account and cleared on my end. Their claim of missing payments is false. They also never emailed me like the reply claim.

Interestingly enough they did open a ticket for me after I posted this review. The ticket wanted me to compromise and only pay for one month. This is still them getting me to pay them for an extra month. By the time the ticket had been created I had already moved on to another provider. I ignored it. I don’t reward dishonesty with extra money. Even worse is that I was invoiced for this month despite my account being shut down.

I don’t know what happed but they have changed. Stay far away from ByteSized.

Edit part 2: I was going to just let things go because I'm not a fan of stirring up drama. I was going to make an edit when their last edit lied about the "multiple contact" attempts. I didn't as it serves no real purpose other than just he said she said. I'm trying to be the bigger person and just move on from this rather than being immature trying to have the last word. There have been some new developments that have forced me to make an amendment to this adventure. After the account was suspended due to their false claim that I owe the money I decided to just let the account stay closed. I wasn't about to pay them twice for the same service. Today I get an email from them for an invoice for the past two months where I did NOT have any service. At this point they are just charging me for the sake of charging me. Apparently my box was still active even though I couldn't do anything with it due to being suspended. I was able to login and delete the box. Deleting the box did delete the two invoices. It's a little annoying as they are okay with billing for zero services rendered.

Current checklist of what Bytesized did wrong:
Tried to charge me a second time for 6 months a service.
Lied about payments that were made.
Lied about communication.
Tried to charge me for 2 months of service I didn't get.

I'm sure they will update their edit to add more lies. I'm leaving the review here. Believe what you want. This is what happened to me and you have been warned.

8 juli 2022
Review zonder uitnodiging
Logo Bytesized Hosting

Antwoord van Bytesized Hosting

Hey there,

I'm sorry to hear your experience with us has been less than stellar lately. We appreciate your loyalty over the years and are keen to work this out.

I've checked your history and it seems that you are currently missing five months of payments. The Paypal transactions were created but never actually paid by your bank. We've send you an email about this a few weeks ago but haven't received a answer yet, could you please check your spam filters?

It's not a big deal, the account is still there just waiting for us to enable it again so please just reach out over email or create a ticket so we can work this out.

Edit:
Hi, thanks for editing your review and showing us there is a way to communicate with you. We've tried reaching out multiple times and even tried using our own Ticketing system to get a response from you. You never responded back to us and sadly this seems the only way to settle this disagreement. Here's a screenshot of what Paypal is showing us. https://imgur.com/a/mp0e3Ek

We still want to solve things with you as we loved having you as a customer over the last years, so please reach out to us using our ticketing system which you've seen the existence of.

Here's Paypal's description of a canceled payment:

What does payment Cancelled mean?
This means that a payment has been successfully cancelled before it has left your account. In the case of a payment list, this means all payments within the list have been successfully cancelled before leaving your account.

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic service

I had been looking for a reliable Plex host for quite some time. Bytesized Hosting seemed easy to use and reasonably priced, so I tried it out. It has been worth every penny and I wish I had done it sooner! The service is reliable, simple, feature-rich, and affordable. On the rare occasion that there has been an issue, the support team was there to quickly resolve it. I cannot recommend Bytesized enough!

15 juni 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service.

Great service all at a reasonable price. Not had any issues so far and everything is pretty simple to use even for someone who isn't great with this sort of stuff like myself

6 juni 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Been using one of their servers for a few months now. It's proving to be great to use as backup, storage, and to stream from anywhere. The external space is really helpful, and knowing it's managed means never worrrying about crashes or data loss.

22 mei 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quick speeds and a good uptime

Quick speeds and a good uptime. Only had one issue when a drive crashed unexpectedly but they were able to get me up and running again and it was quick to get everything set back up.

15 februari 2022
Review zonder uitnodiging

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